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Tony's Service Center

5352 N 16th St, Phoenix, AZ 85016 Map & directions

Call Now: (602) 483-6111

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About Tony's Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability
98
Tools & Equipment
97
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Tony's Service Center was established back in 1982 and has been proudly serving Phoenix and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well trained team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “courteous”, “honest”, “talented”, “reliable”, and "knowledgeable". Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Message from the Shop

we are family business that lives in the area we work in. we have been working in the valley since 1959. this is our neighborhoos and we want ot earn your trust.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Coffee Early Bird Dropoff Financing Heated Waiting Room
Military Discount Open Saturday Rental Car Senior Discount
Service Guarantee Shopping Nearby Shuttle Towing
Wireless Internet

Customer Reviews 29 verified reviews

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Tony's Service Center
Verified Customer
January 09, 2015

They over-inflated the issues with my car and attempted to charge me an exorbitant amount.

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Tony's Service Center
Verified Customer
April 22, 2015

It is always the same no matter when we come in. Treated wonderful and the price is always fair.

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Tony's Service Center
Verified Customer
April 12, 2015

Their service is reliable, my family has used Tony's since 1959.

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Tony's Service Center
Verified Customer
April 09, 2015

Great service and mechanics.

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Tony's Service Center
Verified Customer
April 09, 2015

Service was prompt and trustworthy.

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Tony's Service Center
Verified Customer
April 07, 2015

Great and timely service.

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Tony's Service Center
Verified Customer
March 31, 2015

When I made my last appointment, I received an email listing the items that would be checked and an approximate price for the items. It turned out that I needed more, but Danny explained everything to me before proceeding.

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Tony's Service Center
Verified Customer
March 25, 2015

They are honest, thoroughly competent and provide great service.

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Tony's Service Center
Verified Customer
March 23, 2015

Excellent service.

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Tony's Service Center
Verified Customer
March 17, 2015

Good service and friendly employees.

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Tony's Service Center
Verified Customer
March 16, 2015

I am really happy with the work done and recommendations for things to keep an eye on.

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Tony's Service Center
Verified Customer
March 15, 2015
Tony's Service Center
Verified Customer
March 15, 2015

Their service is excellent, and they are accommodating, courteous and provide quality service at a competitive price.

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Tony's Service Center
Verified Customer
March 12, 2015

Knowledgeable and very trustworthy.

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Tony's Service Center
Verified Customer
March 11, 2015

I have been going there for over 20 years. That should tell you we have always been satisfied and even happy with the service.

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Tony's Service Center
Verified Customer
March 05, 2015

Excellent & fast service. Very friendly employees.

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Tony's Service Center
Verified Customer
March 03, 2015

Always consistent on the service, timing and cost!!

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Tony's Service Center
Verified Customer
February 24, 2015

Honest, talented service tech and just nice to deal with.

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Tony's Service Center
Verified Customer
February 16, 2015

I was treated respectfully and fairly.

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Tony's Service Center
Verified Customer
February 08, 2015

Always readily available to do repairs. They communicate the problem and they have good service.

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Tony's Service Center
Verified Customer
February 08, 2015

I have been dealing with Tony's for a long time & I have never been dissatisfied with the service.

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Tony's Service Center
Verified Customer
February 03, 2015

I was very satisfied with my experience there.

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Tony's Service Center
Verified Customer
February 03, 2015

Competent, friendly and fits my budget.

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Tony's Service Center
Verified Customer
February 02, 2015

Danny is an old friend of my brother's so I knew he was good... my brother was right, I loved the service. the attention and the advice.

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Tony's Service Center
Verified Customer
February 01, 2015

Friendly and GREAT Customer Service!! They went ABOVE and BEYOND to help me out!! I Will recommend them to Everyone I know!

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Tony's Service Center
Verified Customer
January 28, 2015

I have been to Tony's for service approximately 4 times. I believe so far and have always had excellent service and that service was MUCH better than the Phoenix Dodge dealership that I used to take my Dodge to.

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Tony's Service Center
Verified Customer
January 22, 2015

Tony's gets repairs right every time, at fair prices, with top drawer customer service.

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Tony's Service Center
Verified Customer
January 21, 2015

Great work product, friendly staff, quick turnaround, conveniently located, and they don't hit you with the hard sell about other repairs -- but do take the time to point out other recommended work to you. What more could you ask for?

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Tony's Service Center
Verified Customer
January 09, 2015

Excellent customer service.

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Get Directions to Tony's Service Center
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:6:30am to 5:30pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(602) 483-6111

Auto Repair Experience

  1. Daniel S Guido, Owner
  2. Established 1982
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 40 Years of Car Repair Experience