I have a list of issues. I'll start by saying that I like Tom and the guys that work there. They are very personable, and I think they're quite capable. Unfortunately, I feel that their pricing structure is a bit deceitful. Why would it cost twice as much to replace coils as compared with spark plugs, when it's 1/3 the work? Why do I get charged twice as much for Mercedes TPCS sensors when I only need the regular ones? Why do I get charged for a second OBD diagnostic when their first diagnosis and repair failed after only a couple weeks? Why do I hear that their road hazard warranty covers 100% for 2 years, yet I only save 20% to replace a tire with a nail in the tread? Also, I'm very disappointed that I bought the 10 alignment package. I've never seen before and after results, and I felt a tire vibration in the front within the first 10,000 miles of installing my new tires. To make matters worse, after only two alignments, I hear that my tie rods are frozen, so they can't do another without an approximately $700 repair.