Tom's Tire Pros Automotive Service Center

tom@tomstire.com
✓ RepairPal Certified
2775 E Willow St
Signal Hill, CA 90755 USA
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17:30
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09:00
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CLOSED NOW
Th
8:00am to 5:30pm
CLOSED NOW
Su
Closed
Th
8:00am to 5:30pm
M
8:00am to 5:30pm
F
8:00am to 5:30pm
T
8:00am to 5:30pm
S
9:00am to 2:00pm
W
8:00am to 5:30pm
Call now:
(562) 741-8704
87 Verified Reviews

Auto Repair Experience

  • Thony Mony, Manager
  • Established 1981
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 96 Years of Car Repair Experience
Scorecard

Tom's Tire Pros Service Center was established in 1981 and has been providing Signal Hill and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “knowledgeable”, “friendly”, “helpful”, and “efficient”. Local shuttle service, rental & loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Thony Mony, Manager
  • Established 1981
  • 5 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 96 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Tom's Tire Automotive Service Center is a pillar of the Long Beach, CA community. Tom's Tire Automotive Service Center is a leader in offering name brand tires, wheels, auto repair and brake services for customers located in and around the Long Beach, California area. Our goal is to focus on customer service. It is the foundation of our business. Tom's Tire Automotive Service Center employs a well-trained staff specializing in the sale and installation of passenger car, performance and light truck or SUV tires. Custom wheels are available at Tom's Tire Automotive Service Center. Special wheels and rims compliment any tire or customer vehicle. Complete under-car services, such as oil changes, brakes, shocks, struts, alignment, and transmission fluid flush for both foreign and domestic vehicles are readily available at competitive prices. Take this opportunity to browse Tom's Tire Automotive Service Center website or call us for personalized service.

Reviews

Overall Rating

87 Verified Reviews

Customer Reviews

by - Verified Customer September 13, 2016

I am very satisfied with my entire experience. My salesman was extremely helpful and I feel my car is safe to drive.

by - Verified Customer September 13, 2016

While it was only my first visit to the shop, I was very impressed with their friendly and respectful treatment (which can be an issue when you have a beat up 20-odd year old car. The work was performed quickly and, as far as I can tell, very satisfactorily. I was very pleased. Based on this one experience, I'd be extremely likely to recommend the shop.

by - Verified Customer September 13, 2016

Excellent. Top notch customer service; knowledgeable, friendly and fast.

by - Verified Customer September 12, 2016

Excellent service, tried to find a tire that I was looking for, couldn't get but discussed next best option.

by - Verified Customer September 09, 2016

Tom's has been my primary source for tires, brakes, running gear and minor mechanical work for a number of years. They perform work in a timely manor and at reasonable prices. We just purchased two sets of tires from them and their advice was helped us with the decisions we needed to make. The work was performed while we waited.

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by September 09, 2016

Victor was great!

by - Verified Customer September 09, 2016

Friendly and fast!

by - Verified Customer September 09, 2016

Great!

by September 08, 2016

Excellent service fair prices!

by - Verified Customer September 06, 2016

Bought a battery. They didn't have the correct one in stock but ordered for me and called the next business day to say it was in.

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by September 03, 2016

I was well informed regarding the repairs needed. Service was good and the cost was explained before the repair was done.

by September 03, 2016

The car was not ready at the time expected.

by - Verified Customer September 02, 2016

Excellent!

by - Verified Customer September 01, 2016

Excellent service!

by - Verified Customer September 01, 2016

6 out of 10 for good experiences in the past, if this was my first time I would not return.
My most recent trip I was quoted an incorrect price over the phone, after leaving the shop I noticed they did not reset my service light notice and had to go back to get that corrected.
Two days later I receive a low fluid indicator and had to bring it back again to get coolant levels filled which should have been done with the service. Makes me wonder what other items were not completed.

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by - Verified Customer June 03, 2016

Quick and professional.

by - Verified Customer June 02, 2016

Was great.

by - Verified Customer May 27, 2016

fast friendly service, no pressure on upsell

by - Verified Customer May 27, 2016

My last experience at Tom's was excellent.

by - Verified Customer May 27, 2016

The service was excellent. It just took more time than I had planned on.

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by - Verified Customer May 25, 2016

I worked with Thony. He helped me pick out my wheels tires and lift kit. When there was a complication with a bent rim on the day of installation, I was not happy with the situation. However he offered to come to my place of work the following day pick up my truck, get it finished in the shop, and return it to my place of work at no charge.

by - Verified Customer May 25, 2016

Good

by - Verified Customer May 24, 2016

The last experience was to rectify pricing and scope of works and warranty replacement of new part.
All work now corrected and complete.

by - Verified Customer May 23, 2016

These guys always get it right at a reasonable price.

by - Verified Customer May 23, 2016

Very professional service.

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by - Verified Customer May 20, 2016

helpful, timely, good value, convenient to my office.

by - Verified Customer May 20, 2016

Very professional ... Work done very quickly (:

by - Verified Customer May 20, 2016

Had the tires in stock that I needed for my car. The customer service was excellent. I felt the price I paid for my tires and wheel alignment was reasonable. The waiting area was very clean and was complete with a television, books, magazines, and newspapers which kept me entertained while I waited for my car. I'll be coming back.

by - Verified Customer October 05, 2015

I received excellent service and the prices were reasonable.

by - Verified Customer October 02, 2015

Great customer service.

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by October 02, 2015

I have a list of issues. I'll start by saying that I like Tom and the guys that work there. They are very personable, and I think they're quite capable. Unfortunately, I feel that their pricing structure is a bit deceitful. Why would it cost twice as much to replace coils as compared with spark plugs, when it's 1/3 the work? Why do I get charged twice as much for Mercedes TPCS sensors when I only need the regular ones? Why do I get charged for a second OBD diagnostic when their first diagnosis and repair failed after only a couple weeks? Why do I hear that their road hazard warranty covers 100% for 2 years, yet I only save 20% to replace a tire with a nail in the tread? Also, I'm very disappointed that I bought the 10 alignment package. I've never seen before and after results, and I felt a tire vibration in the front within the first 10,000 miles of installing my new tires. To make matters worse, after only two alignments, I hear that my tie rods are frozen, so they can't do another without an approximately $700 repair.

by - Verified Customer September 30, 2015

They are friendly, professional and reasonably priced.

by September 30, 2015

They honored my appointment time.

by - Verified Customer September 29, 2015

Fantastic customer service and quality repairs. Guys are the best of the best.

by - Verified Customer September 29, 2015

Quick, professional, and good price.

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by - Verified Customer September 28, 2015

They are friendly and knowledgeable.

by - Verified Customer September 26, 2015

Their customer service and support has just been awesome.

by September 26, 2015

The customer service has faltered the last two experiences.

by - Verified Customer September 25, 2015

I had a difficult and unusual situation and was treated very fairly.

by - Verified Customer September 25, 2015

This was my second visit and received exceptional service on both occasions . Very satisfying ...

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by - Verified Customer September 24, 2015

Great experience.

by September 23, 2015

They recommended an extensive repair with insufficient diagnosis.

by - Verified Customer September 21, 2015

I like their honesty, thoroughness and capability.

by September 21, 2015

Their brake service is good but the parts they put in are aftermarket.

by - Verified Customer September 19, 2015

Tech seemed very knowledgeable. Everything was done in a timely manner.

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by - Verified Customer September 19, 2015

They are always friendly and helpful.

by September 19, 2015

I only have had basic service performed. On that topic they did a good job. Although for a purchase of a set of tires their was a discrepancy on pricing from one clerk to another. Also special discounts were not applied, due to the inability to complete billing to the transaction from computer glitch that the clerk could not overcome. From the late processing a few days later discount offer term had expired. after emails and phone calls with the managers pricing and discounts were made to my satisfaction. That was a lot of effort for a set of tires. That said, my other visits were very positive.

by - Verified Customer September 16, 2015

They are simply the very best.

by - Verified Customer September 16, 2015

Toms tire service was top notch. I believe Ivan was the gentleman that helped me. Other guys were knowledgeable and courteous as well. Seems that good service is hard to find these days.

by - Verified Customer September 15, 2015

Great service and very knowledgeable people.

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by September 15, 2015

Prompt and courteous service.

by - Verified Customer September 12, 2015

Very professional and they work fast to get you on your way.

by - Verified Customer September 10, 2015

Loyal service.

by - Verified Customer September 09, 2015

I have always been provided with good service at a reasonable price.

by September 09, 2015

Good Service, Friendly employees. I was in and out Quickly. Would have given a 10 but was giving some miss information regarding a mail in tire rebate and didn't get the rebate.

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by - Verified Customer September 08, 2015

They are easy to talk to and very helpful.

by September 04, 2015

Helpful technicians and service writers.

by - Verified Customer September 03, 2015

This is my second time using Tom's for new tires. Always friendly, nice waiting room and competitive pricing.

by - Verified Customer September 02, 2015

Good service.

by - Verified Customer September 02, 2015

They are very professional.

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by - Verified Customer September 02, 2015

Very professional and pleasant staff. Great job fixing the problem.

by - Verified Customer September 01, 2015

VERY GOOD CUSTOMER SERVICE.

by - Verified Customer April 21, 2015

Great service. They got me in and out quickly, they are very knowledgeable and they have reasonable pricing.

by - Verified Customer April 21, 2015

They are very thorough with what they do and they stand behind their work 100%.

by April 21, 2015

They were very helpful, they have very good customer service and they have fair prices.

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by April 21, 2015

They are quick and easy to deal with.

by - Verified Customer April 21, 2015

They seem to do good work and they understand what is going on. They don't try to sell me services I don't need, they are fair and very straightforward.

by - Verified Customer April 21, 2015

When I went up there to have my tires replaced, I bought some Falken tires for $300 dollars a piece and during the process they scratched two of my rims.

by - Verified Customer April 20, 2015

I like the honesty and attitude of the man there, good pricing.

by - Verified Customer April 20, 2015

They have good service, they changed my oil and do very good work.

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by - Verified Customer April 20, 2015

They are quick, efficient, and good customer service, fair pricing.

by - Verified Customer April 20, 2015

There is always room for improvement but they are one of the best shops I have gone to.

by - Verified Customer April 20, 2015

They do a great job as far as I can see. They could change their pricing, they are a little too pricey.

by - Verified Customer April 18, 2015

They are very friendly, they do good work and they know what they are doing.

by April 18, 2015

The first time I went there was to get new tires. The second time I went there was for some transmission work and they tried to overcharge me for the work.

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by - Verified Customer April 17, 2015

They have excellent customer service, they have price matching and they do very good work.

by - Verified Customer April 17, 2015

The people there are really nice. They remember me and my car. They are honest. They listen to me and don't treat me like a moron. My car always stays fixed when they fix it. They are not expensive.

by - Verified Customer April 17, 2015

Great service, fair pricing and they have a very helpful staff.

by - Verified Customer April 17, 2015

I did my tire rotation and something went wrong. I got to take it back and it happened before. I took it the first time, they told me the machine was not working I have to take it again for the problem. Everything else is okay. The guys are pretty friendly and they will help me, the thing is I don't want to go back and forth, just one time and that's it.

by April 17, 2015

I thought that I needed to have a wheel alignment. After that they told me that my ball joints needed replaced. I don't know if the work they did was what I needed.

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by April 15, 2015

They take very good care of my car, especially when it comes to Tony.

by April 15, 2015

They provide consistent and exceptional service.

by - Verified Customer April 15, 2015

I think they do good work but sometime they can get a little too overwhelmed and not have enough people in the customer service department to help everyone as quickly as possible.

by - Verified Customer April 13, 2015

I was satisfied with the service, they do quality work in a timely manner.

by - Verified Customer April 11, 2015

I got great service. I got in there quickly. The guy at the counter, Fred, was really helpful. I wanted to do one thing and he suggested something else that would have been less expensive.

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by - Verified Customer April 11, 2015

Excellent service, on-time delivery, and pleasant attitudes.

by - Verified Customer April 11, 2015

They worked with me, I came in 30 minutes prior to closing and they were able to get all 4 tires done as an emergency without any extra charges.

Coupons

10% Off For First Time Customers!

Tom's Tire Pros Automotive Service Center
2775 E Willow St
Signal Hill, CA 90755

Details

Come try us out! Bring in your vehicle for quality auto repair and excellent customer service, satisfaction guaranteed! We will give you a 10% discount up to $100!

Not valid with other offers. $100 ceiling

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Expiration Date:

12/31/2016

Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1602

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