Tom's Tire Pros Service Center was established in 1981 and has been providing Signal Hill and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “knowledgeable”, “friendly”, “helpful”, and “efficient”. Local shuttle service, rental & loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Tom's Automotive Service Center
Signal Hill, CA 90755 USA
Auto Repair Experience
- Thony Mony, Manager
- Established 1981
- 5 Auto Repair Mechanics on Staff
- 3 ASE Certified Auto Technicians
- 96 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Extended/Evening Hours
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Military Discount
- Open Saturday
- Rental Car
- Se Habla Espanol
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
I was waited in immediately and treated with respect. I will definitely return.
Good service as always
Everything was perfect.
Alex , Victor and the rest of the crew were fantastic. They did a great job on my car. Thank you!
All good nice work I will be back soon
Efficient, provided a loaner car, use them for my regular service on 2008 Rigue
Very positive experience, will definitely go back and refer others.
Came in, got the work done, and was out in no time.
Very happy with my service at Tom's. They always treat me right.
Great 1st time experience. Definitely bringing my other car.
Good day all of you wonderful workers at Tom's Tire...Victor, Alex, and Anthony up front are excellent at their customer service and your other workers in the shop do such great work and all of you have us customers covered from bumper to bumper...
I don't mean to be wordy but to you Tom and your repair shop, I give you 5 stars for the years I've been coming to you!!! Thank you
Take care and kind regards
Been here before, always done right.
The staff is amazing here. Thank you for all you do! Sincerely, Laura Giannone
Great service and fast too!
First time customer. Service was fine.
Tom's did a great job on my SUV
Other than the wait very pleased . But they are busy which is a good sign!
Work was good but was told it would be 1 hr 20 min on the safe side and ended up taking 3 hours and one of my wheels center VW cap was broken.
Excellent customer service.
Jose is always extremely helpful.
It feels like home thank you for asking.
Bought tires and wheel alignment. Vehicle was finished on time.
When I dropped the car off I asked them to remember to reset the maintenance reminder on the car's computer system. They said they would.
When I picked up the car I asked them if they reset the maintenance reminder, he said they did.
When I got into the car they did NOT reset the reminder. In fact they had no idea how to do this! Frustrating.
I am extremely happy with the service I received. Alex helped me out and he went above and beyond the call of duty. I got a flat on the 4th day of a new job, tire had to be ordered but delivery not til 3. I couldn't miss work .. the team at toms picked up the tires and I got to work by 12:30 !! I was grateful to get my car fixed ! I've been coming here for all my tires needs! special thanks to Alex. You have great employees.
Everyone was so kind at this shop and got my tires changed in no time which really helped.
Absolutely sticking with Tom's,best customer service and didn't treat me like I was an idiot!
The guys at Tom's are great. Always look after me well, and I send friends and family to their shop because of this.
Nice people. I trust them.
Excellent service. I would highly recommend it.
Tony was extremely helpful in selecting my tires. The only problem was it took way to long to do an oil change and put on two new tires. I was there for 2.5 hours.
Tony was very helpful..
I would come again if I need anything.
The young man was quite knowledgeable and very courteous.
Very professional staff who can perform service at a fraction of dealership prices on my BMW.
Very good and Victor took great care of me.
I'll be back!
Service writer showed me the damage to my car; It was easier to decide what to repair/replace. Good policy!
Good service. Friendly staff.
Tom's is the best and they really care about the level of service. I've been a customer for a number of years and am always happy.
Walked in, no apt. on a Saturday. When the customer with the appointment for the time I was there did a no-show, they slipped me right in and out. While working on my car, the 'late' customer showed up (40 min past apt time), and they still accommodated him too!
Alex is great he has a wonderful personality and he knows the business very well.
Excellent Staff and Customer Service. Reasonable wait time.
I have been going to Tom's for many years with all my vehicles and I have always been very satisfied!
My only comment is that the it was not explained that the road hazard 'policy' cost an extra $60+ dollars. If I knew that would be the case, I would not have purchased it.
I am very satisfied. The service performed was very affordable, fast and effective.
Tom's is a great place to go.
The service is friendly and helpful. They are pretty direct about what the car needs and have always been fair and reliable.
Always kind and helpful!
Victor was great. He let me know what was going on the entire way through.
Victor was really helpful ans professional.
My service provider was excellent and I will be coming back to get more work done on both of my cars if the price is right but I can say that Tom's had the best price in the area for tires and the service I like supporting local and small business
The staff were very friendly and also honest. I did not feel pressured to purchase any products or services that were not necessary.
Staff was friendly, professional and my car was ready before the promised time.
Few years with Tom`s tires, never had hard time.
The work was excellent
Everyone at Tom's is always efficient and courteous.
They did a good job.
Simply put, I regret not taking my vehicle to Tom's Tire sooner.
Costly repair got the job done.
Have been happy with you guys.
Happy with the service and the price. Only one thing to complain about was it took an hour longer than they promised.
Great customer service, efficient work ethic.
I was disappointed that I wasn't given the $10 discount I should have received for scheduling the apt. online.
I didn't think about it when I paid, but it should have already been in the system.
Also, when I picked up my car, he told me the total and then said, 'oh, no, your car takes more oil than that and a (such and such) filter was used' so he upped the price about $15. Plus, I explained the issue I was having with my tire pressure system, they were supposed to check it. He just said they put air in the tires. There's nothing noted on the paperwork about the tire pressure system and I'm still having issues with it. For the record, I haven't called the shop.
Excellent work. Expectations were met. Felt Comfortable to deal with them. Appreciated the frankness.
Super friendly & fair prices.
We love Anthony, the shop and your service.
Happy with the service and the car was done early.
I trust my Jeep with Tome's Tire.
The guys at Tom's Tires know their stuff and are always helpful. They've become my go to shop for auto repairs - not just tires.
This shop has exceptional customer service. Victor, Thony, and Alex were great. They took care of all my concerns at a fair price.
Great customer service! Fully explained issues and how to correct them. Great price and knowledgeable service at desk and techs! Thanks!!!
You replaced or rebuilt the clam stem and charged me for it. I don't believe I needed it.
The staff is personable and always willing to help and explain things.
First time at shop and I was greeted quickly and spoken to with professionalism. Very happy with sales and service.
I had to make a trip back to have my TPM system reset. Not that big a deal.
Tom's Tire Pros has been taking care of our family cars since its inception. Thank you Tom's!
Thony is awesome!
I am very satisfied with my entire experience. My salesman was extremely helpful and I feel my car is safe to drive.
While it was only my first visit to the shop, I was very impressed with their friendly and respectful treatment (which can be an issue when you have a beat up 20-odd year old car. The work was performed quickly and, as far as I can tell, very satisfactorily. I was very pleased. Based on this one experience, I'd be extremely likely to recommend the shop.
Excellent. Top notch customer service; knowledgeable, friendly and fast.
Excellent service, tried to find a tire that I was looking for, couldn't get but discussed next best option.
Tom's has been my primary source for tires, brakes, running gear and minor mechanical work for a number of years. They perform work in a timely manor and at reasonable prices. We just purchased two sets of tires from them and their advice was helped us with the decisions we needed to make. The work was performed while we waited.
Victor was great!
Friendly and fast!
Excellent service fair prices!
Bought a battery. They didn't have the correct one in stock but ordered for me and called the next business day to say it was in.
I was well informed regarding the repairs needed. Service was good and the cost was explained before the repair was done.
The car was not ready at the time expected.
6 out of 10 for good experiences in the past, if this was my first time I would not return.
My most recent trip I was quoted an incorrect price over the phone, after leaving the shop I noticed they did not reset my service light notice and had to go back to get that corrected.
Two days later I receive a low fluid indicator and had to bring it back again to get coolant levels filled which should have been done with the service. Makes me wonder what other items were not completed.
Quick and professional.
fast friendly service, no pressure on upsell
My last experience at Tom's was excellent.
The service was excellent. It just took more time than I had planned on.
I worked with Thony. He helped me pick out my wheels tires and lift kit. When there was a complication with a bent rim on the day of installation, I was not happy with the situation. However he offered to come to my place of work the following day pick up my truck, get it finished in the shop, and return it to my place of work at no charge.
The last experience was to rectify pricing and scope of works and warranty replacement of new part.
All work now corrected and complete.
These guys always get it right at a reasonable price.
Very professional service.
helpful, timely, good value, convenient to my office.
Very professional ... Work done very quickly (:
Had the tires in stock that I needed for my car. The customer service was excellent. I felt the price I paid for my tires and wheel alignment was reasonable. The waiting area was very clean and was complete with a television, books, magazines, and newspapers which kept me entertained while I waited for my car. I'll be coming back.
I received excellent service and the prices were reasonable.
Great customer service.
I have a list of issues. I'll start by saying that I like Tom and the guys that work there. They are very personable, and I think they're quite capable. Unfortunately, I feel that their pricing structure is a bit deceitful. Why would it cost twice as much to replace coils as compared with spark plugs, when it's 1/3 the work? Why do I get charged twice as much for Mercedes TPCS sensors when I only need the regular ones? Why do I get charged for a second OBD diagnostic when their first diagnosis and repair failed after only a couple weeks? Why do I hear that their road hazard warranty covers 100% for 2 years, yet I only save 20% to replace a tire with a nail in the tread? Also, I'm very disappointed that I bought the 10 alignment package. I've never seen before and after results, and I felt a tire vibration in the front within the first 10,000 miles of installing my new tires. To make matters worse, after only two alignments, I hear that my tie rods are frozen, so they can't do another without an approximately $700 repair.
They are friendly, professional and reasonably priced.
They honored my appointment time.
Fantastic customer service and quality repairs. Guys are the best of the best.
Quick, professional, and good price.
They are friendly and knowledgeable.
Their customer service and support has just been awesome.
The customer service has faltered the last two experiences.
I had a difficult and unusual situation and was treated very fairly.
This was my second visit and received exceptional service on both occasions . Very satisfying ...
They recommended an extensive repair with insufficient diagnosis.
I like their honesty, thoroughness and capability.
Their brake service is good but the parts they put in are aftermarket.
Tech seemed very knowledgeable. Everything was done in a timely manner.
They are always friendly and helpful.
I only have had basic service performed. On that topic they did a good job. Although for a purchase of a set of tires their was a discrepancy on pricing from one clerk to another. Also special discounts were not applied, due to the inability to complete billing to the transaction from computer glitch that the clerk could not overcome. From the late processing a few days later discount offer term had expired. after emails and phone calls with the managers pricing and discounts were made to my satisfaction. That was a lot of effort for a set of tires. That said, my other visits were very positive.
They are simply the very best.
Toms tire service was top notch. I believe Ivan was the gentleman that helped me. Other guys were knowledgeable and courteous as well. Seems that good service is hard to find these days.
Great service and very knowledgeable people.
Prompt and courteous service.
Very professional and they work fast to get you on your way.
I have always been provided with good service at a reasonable price.
Good Service, Friendly employees. I was in and out Quickly. Would have given a 10 but was giving some miss information regarding a mail in tire rebate and didn't get the rebate.
They are easy to talk to and very helpful.
Helpful technicians and service writers.
This is my second time using Tom's for new tires. Always friendly, nice waiting room and competitive pricing.
They are very professional.
Very professional and pleasant staff. Great job fixing the problem.
VERY GOOD CUSTOMER SERVICE.
Great service. They got me in and out quickly, they are very knowledgeable and they have reasonable pricing.
They are very thorough with what they do and they stand behind their work 100%.
They were very helpful, they have very good customer service and they have fair prices.
They are quick and easy to deal with.
They seem to do good work and they understand what is going on. They don't try to sell me services I don't need, they are fair and very straightforward.
When I went up there to have my tires replaced, I bought some Falken tires for $300 dollars a piece and during the process they scratched two of my rims.
I like the honesty and attitude of the man there, good pricing.
They have good service, they changed my oil and do very good work.
They are quick, efficient, and good customer service, fair pricing.
There is always room for improvement but they are one of the best shops I have gone to.
They do a great job as far as I can see. They could change their pricing, they are a little too pricey.
They are very friendly, they do good work and they know what they are doing.
The first time I went there was to get new tires. The second time I went there was for some transmission work and they tried to overcharge me for the work.
They have excellent customer service, they have price matching and they do very good work.
The people there are really nice. They remember me and my car. They are honest. They listen to me and don't treat me like a moron. My car always stays fixed when they fix it. They are not expensive.
Great service, fair pricing and they have a very helpful staff.
I did my tire rotation and something went wrong. I got to take it back and it happened before. I took it the first time, they told me the machine was not working I have to take it again for the problem. Everything else is okay. The guys are pretty friendly and they will help me, the thing is I don't want to go back and forth, just one time and that's it.
I thought that I needed to have a wheel alignment. After that they told me that my ball joints needed replaced. I don't know if the work they did was what I needed.
They take very good care of my car, especially when it comes to Tony.
They provide consistent and exceptional service.
I think they do good work but sometime they can get a little too overwhelmed and not have enough people in the customer service department to help everyone as quickly as possible.
I was satisfied with the service, they do quality work in a timely manner.
I got great service. I got in there quickly. The guy at the counter, Fred, was really helpful. I wanted to do one thing and he suggested something else that would have been less expensive.
Excellent service, on-time delivery, and pleasant attitudes.
They worked with me, I came in 30 minutes prior to closing and they were able to get all 4 tires done as an emergency without any extra charges.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service