Tolima's Auto Center was established in 2005 and has been providing Long Island City and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “helpful”, and “unbeatable”. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Tolima's Auto Center
Long Island City, NY 11101 USA
Auto Repair Experience
- Melvin Oswaldo Lorenzana, Owner
- Established 2005
- 2 Auto Repair Mechanics on Staff
- 25 Years of Car Repair Experience
- Check Engine Light
- Collision Repair & Paint
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Child Friendly
- Early Bird Dropoff
- Extended/Evening Hours
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Open Saturday
- Open Weekends
- Rental Car
- Se Habla Espanol
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
Had an appointment but arrived early and the mechanic was kind enough to take my car right away. Super clean facility,and honest guys. Super helpful.
I had a great experience here. I wanted a clutch adjustment on a car I recently purchased and they did a great job at a fair price. They made sure I was satisfied before I left. This shop is clean, professional and the people that run it are friendly.
I had found Tolimas through Google actually. There was a huge problem with my radiator. As soon as my wife and I arrived Alex, one of the main guys there, greeted us and asked us what the problem was. He was very friendly and accommodating. He not only told us what was wrong with my truck, but actually showed us where the problem was while my truck was lifted!! Most mechanics just tell you what the problem is and that's that. But all the guys there talk to you and give you their best opinion on how to move forward. I will definitely come back and recommend this place to everyone that needs their car fixed!!!!
when I go to the shop unexpectedly because something is wrong with my car I always welcome warmly to do and take care with my car. Very, very Ansley. I trust them to do the right work.
Went in for a routine inspection after inheriting a car an older Mercedes. Alex was very thorough, had me walk around the vehicle pointing out what was in good shape, needed fixing and things that's could wait. Like all the reviews say, this place was very honest. Prices were fair. Highly recommend.
Love it here. Alex is the best.
Problem solved.....no nonsense.
Great customer service, friendly staff.
Great Experience! Honest Family Business. Gave me what I needed to fix my 2004 Sienna with 210K miles.
It was excellent service by Alex and victor.
I had my catalytic converter stolen, literally cut out, while parked by my apartment one evening. At first, I thought something was seriously wrong with my engine. As soon as I arrived at Tolima Auto Center they new the real deal. They were super helpful and they took care of everything. Most important, they were really knowledgeable about the insurance process and they knew all the local adjusters. Like a lot of shops they could have easily just put in non-OEM or used parts as insurers like to do and left me stuck with warranties from 3rd parties. But with their guidance I got all new OEM parts with warranties that Tolima Auto Center will stand behind for just a small 5% fee with the insurer. That was a fair deal for a 12 year old car. While there they also did some servicing and break work that was overdue. (My bad!) Only my 2nd time at Tolima Auto Center but its safe to say they'll be my local shop for the life of this car. Thanks Tolima!
Tolima's staff provided courteous, informative, and professional service. Their prices were much more competitive than other places we checked. They gave us details of the problems they found, and they showed us the pieces that were defective before they began work and offered the old parts to us upon completion. We first changed our a/c compressor and were so happy with the work that we returned a week later to have our car repainted. It looks like a new car. Thank you to Alex and Oswaldo and everyone at Tolima's. We wish we had found you years ago.
Price isn't always the cheapest, but service is fair and reliable.
Great, clean shop, excelent service. Friendly personnel.
Best shop in LIC
Had an occurring engine code misfire that they fixed.
As always, my experience at Tolimas is the same. The best!
I found the staff patient and courteous to my concerns about my vehicle.
Very thorough state inspection.
Very knowledgeable and quick turnaround. Didn't wast my time and correct diagnosis
Very good service, Both Manager and Staff were extremely helpful and nice. Made me feel comfortable and ensured that my vehicle were in good hands. Recommended to anybody who lives in Queens.
I had my car inspected and it went well! The staff was friendly.
It was a good experience.
Very good response, and fair pricing. I wish every experience with a mechanic was as pleasant. Hopefully it continues.
Great experience, Alex was very clear, helpful, and thorough.
This shop is extremely customer friendly and concerned with your satisfaction. All of the staff are polite, respectful and helpful. They greet you with a smile and put you at ease immediately. Oswaldo does exactly what you ask him to do (call with estimate before beginning work, explaining what will be done) and does not play games. He is honest and addresses any concerns you have immediately. His mechanics keep the shop clean and seem to enjoy their job. What a special place!
Great experience, nice guys - very knowledgeable.
Good service, good proving, and timely.
Fast accurate service. Friendly staff.
Very happy with the work they done on my truck and my two daughters cars.
The shop is efficient and does excellent work.
Professional, fast, honest service, expensive, but other then that its 10 out of 10.
Efficient, timely, friendly and reasonable.
Clean waiting area. Friendly professional staff.
They were wonderful, accommodating, and reasonably priced.
Very good customer service, up front reasonable pricing, quality work and don't push unnecessary service.
Work was fully explained & perform well.
It was a painless process and the people there are always nice.
Pros: Professional technician, explain the problem correctly, know what they doing. Fast service.
Cons: Never give me option to replacing spare parts. They always order expensive spare parts.
They did exactly what I asked them to do.
Son muy profesionales, amables, limpios y organizados.
The are very attentive.
Fast, friendly service. I wasn't pressured into doing anything to the vehicle. I felt the staff was completely honest.
Service is unbeatable.
It's fast and good.
They went above and beyond to help me with my car. And showed me how to do a few things myself.
Friendly environment, very negotiable with repairs and prompt service.
They have a lot of experience and the owner is very fair with his prices.
They give you great service and are friendly and helpful with information. Very courteous.
Great customer service and they are quick and efficient with their repairs, absolutely recommended.
Good quality service but a little expensive.
They were extremely kind, were very fast and honest.
Very professional service.
Fast, competent, service oriented, professional staff.
Great Customer service!
The guy who took care of me was rude.
The service was timely and honest.
Oswaldo the owner and his staff are very courteous and professional. They performed repairs of vehicles and paint work beyond my expectations.
I never had problems making a quick appointment and the work was always completed on time.
I would recommend Tolima's Auto Center. I am very happy since I stared bring my car to them, they are very responsible and they do a very good job. I really like how they work.
They treat you like family.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service