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Tolima's Auto Center

35-40 42nd St, Long Island City, NY 11101 Map & directions

Call Now: (718) 701-8761

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About Tolima's Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
97
Tools & Equipment
94
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Tolima's Auto Center was established in 2005 and has been providing Long Island City and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “helpful”, and “unbeatable”. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Tolima's Auto Center in Long Island City, NY

Since 2005, Tolima's Auto Center has been providing auto repairs and tires & collision work for customers in Long Island City, Queens, NY, as well as surrounding areas. In addition to a full suite of general auto repairs, our ASE-certified technicians perform auto body and collision repair, painting, and frame/uni-body repair. We service personal vehicles as well as fleets and every repair is backed by NAPA's 24 month/24,000 mile warranty. Call us now to schedule an appointment.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Extended/Evening Hours Financing Free Estimates Free Multi-Point Safety Inspection
Heated Waiting Room Open Saturday Open Weekends Parts/Accessories
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 25 verified reviews (27 total)

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Tolima's Auto Center
Verified Customer
May 13, 2015

Son muy profesionales, amables, limpios y organizados.

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Tolima's Auto Center
Verified Customer
May 12, 2015

The are very attentive.

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Tolima's Auto Center
Verified Customer
May 09, 2015

Excellent service.

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Tolima's Auto Center
Verified Customer
May 08, 2015

Fast, friendly service. I wasn't pressured into doing anything to the vehicle. I felt the staff was completely honest.

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Tolima's Auto Center
Verified Customer
April 30, 2015

Service is unbeatable.

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Tolima's Auto Center
Verified Customer
April 29, 2015
Tolima's Auto Center
Verified Customer
April 25, 2015

It's fast and good.

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Tolima's Auto Center
Verified Customer
April 23, 2015

They went above and beyond to help me with my car. And showed me how to do a few things myself.

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Tolima's Auto Center
Verified Customer
April 18, 2015

Friendly environment, very negotiable with repairs and prompt service.

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Tolima's Auto Center
Verified Customer
April 15, 2015

They have a lot of experience and the owner is very fair with his prices.

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Tolima's Auto Center
Verified Customer
April 15, 2015

They give you great service and are friendly and helpful with information. Very courteous.

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Tolima's Auto Center
Verified Customer
April 11, 2015

Great customer service and they are quick and efficient with their repairs, absolutely recommended.

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Tolima's Auto Center
Verified Customer
April 11, 2015

Good quality service but a little expensive.

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Tolima's Auto Center
Verified Customer
April 10, 2015

They were extremely kind, were very fast and honest.

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Tolima's Auto Center
Verified Customer
April 09, 2015

Very professional service.

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Tolima's Auto Center
Verified Customer
April 04, 2015

Fast, competent, service oriented, professional staff.

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Tolima's Auto Center
Verified Customer
April 03, 2015
Tolima's Auto Center
Verified Customer
April 02, 2015

Great Customer service!

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Tolima's Auto Center
Verified Customer
April 01, 2015

The guy who took care of me was rude.

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Tolima's Auto Center
Verified Customer
March 23, 2015

The service was timely and honest.

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Tolima's Auto Center
Verified Customer
March 13, 2015

I never had problems making a quick appointment and the work was always completed on time.

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Tolima's Auto Center
Verified Customer
March 13, 2015

Oswaldo the owner and his staff are very courteous and professional. They performed repairs of vehicles and paint work beyond my expectations.

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Tolima's Auto Center
Verified Customer
February 05, 2015

I would recommend Tolima's Auto Center. I am very happy since I stared bring my car to them, they are very responsible and they do a very good job. I really like how they work.

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Tolima's Auto Center
Verified Customer
February 03, 2015

They treat you like family.

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Tolima's Auto Center
August 11, 2015

Moonroof wouldn't close properly. They said they couldn't repair it, but were able to make it close. $125 for that. Then, when I first get it out on the highway 4 days later, the moonroof starts flopping around in the wind. Asked for a refund, they wanted to give me credit.

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Tolima's Auto Center
July 14, 2015

Had an oil change and state inspection done. Staff was knowledgeable and had great customer service. I'll definitely bring my truck back. Thank you repairpal and Tolima's!

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1 verified customer did not leave comments but provided this rating:

(1) by Raphael
Get Directions to Tolima's Auto Center
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(718) 701-8761

Auto Repair Experience

  1. Melvin Oswaldo Lorenzana, Owner
  2. Established 2005
  3. 2 Auto Repair Mechanics on Staff
  4. 25 Years of Car Repair Experience