Tolima's Auto Center

✓ RepairPal Certified
tolimas1@verizon.net
35-40 42nd St
Long Island City, NY 11101 USA
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CLOSED
CLOSED
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 4:00pm
Call now:
(718) 701-8761
73 Verified Reviews

Auto Repair Experience

  • Melvin Oswaldo Lorenzana, Owner
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience
RepairPal Scorecard

Tolima's Auto Center was established in 2005 and has been providing Long Island City and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog and safety inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “professional”, “helpful”, and “unbeatable”. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Melvin Oswaldo Lorenzana, Owner
  • Established 2005
  • 2 Auto Repair Mechanics on Staff
  • 25 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

Tolima's Auto Center in Long Island City, NY

Since 2005, Tolima's Auto Center has been providing auto repairs and tires & collision work for customers in Long Island City, Queens, NY, as well as surrounding areas. In addition to a full suite of general auto repairs, our ASE-certified technicians perform auto body and collision repair, painting, and frame/uni-body repair. We service personal vehicles as well as fleets and every repair is backed by NAPA's 24 month/24,000 mile warranty. Call us now to schedule an appointment.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

73 Verified Reviews
by - Verified Customer October 08, 2016

Great.

by - Verified Customer October 08, 2016

Had an appointment but arrived early and the mechanic was kind enough to take my car right away. Super clean facility,and honest guys. Super helpful.

by - Verified Customer October 07, 2016

I had a great experience here. I wanted a clutch adjustment on a car I recently purchased and they did a great job at a fair price. They made sure I was satisfied before I left. This shop is clean, professional and the people that run it are friendly.

by - Verified Customer October 05, 2016

I had found Tolimas through Google actually. There was a huge problem with my radiator. As soon as my wife and I arrived Alex, one of the main guys there, greeted us and asked us what the problem was. He was very friendly and accommodating. He not only told us what was wrong with my truck, but actually showed us where the problem was while my truck was lifted!! Most mechanics just tell you what the problem is and that's that. But all the guys there talk to you and give you their best opinion on how to move forward. I will definitely come back and recommend this place to everyone that needs their car fixed!!!!

by - Verified Customer October 05, 2016

when I go to the shop unexpectedly because something is wrong with my car I always welcome warmly to do and take care with my car. Very, very Ansley. I trust them to do the right work.

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by - Verified Customer October 03, 2016

Went in for a routine inspection after inheriting a car an older Mercedes. Alex was very thorough, had me walk around the vehicle pointing out what was in good shape, needed fixing and things that's could wait. Like all the reviews say, this place was very honest. Prices were fair. Highly recommend.

by - Verified Customer October 03, 2016

Love it here. Alex is the best.

by - Verified Customer October 01, 2016

Problem solved.....no nonsense.

by - Verified Customer September 27, 2016

Friendly staff.

by - Verified Customer September 26, 2016

Great customer service, friendly staff.

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by September 24, 2016

Great Experience! Honest Family Business. Gave me what I needed to fix my 2004 Sienna with 210K miles.

by - Verified Customer September 24, 2016

It was excellent service by Alex and victor.

by - Verified Customer September 17, 2016

I had my catalytic converter stolen, literally cut out, while parked by my apartment one evening. At first, I thought something was seriously wrong with my engine. As soon as I arrived at Tolima Auto Center they new the real deal. They were super helpful and they took care of everything. Most important, they were really knowledgeable about the insurance process and they knew all the local adjusters. Like a lot of shops they could have easily just put in non-OEM or used parts as insurers like to do and left me stuck with warranties from 3rd parties. But with their guidance I got all new OEM parts with warranties that Tolima Auto Center will stand behind for just a small 5% fee with the insurer. That was a fair deal for a 12 year old car. While there they also did some servicing and break work that was overdue. (My bad!) Only my 2nd time at Tolima Auto Center but its safe to say they'll be my local shop for the life of this car. Thanks Tolima!

by - Verified Customer August 17, 2016

Tolima's staff provided courteous, informative, and professional service. Their prices were much more competitive than other places we checked. They gave us details of the problems they found, and they showed us the pieces that were defective before they began work and offered the old parts to us upon completion. We first changed our a/c compressor and were so happy with the work that we returned a week later to have our car repainted. It looks like a new car. Thank you to Alex and Oswaldo and everyone at Tolima's. We wish we had found you years ago.

by August 10, 2016

Great work.

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by - Verified Customer August 05, 2016

Excellent personnel.

by - Verified Customer August 03, 2016

Excellent!

by August 03, 2016

Price isn't always the cheapest, but service is fair and reliable.

by - Verified Customer July 29, 2016

Great, clean shop, excelent service. Friendly personnel.
Best shop in LIC

by - Verified Customer July 28, 2016

Had an occurring engine code misfire that they fixed.

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by - Verified Customer July 26, 2016

As always, my experience at Tolimas is the same. The best!

by - Verified Customer July 23, 2016

Good!

by - Verified Customer July 20, 2016

I found the staff patient and courteous to my concerns about my vehicle.

by - Verified Customer July 16, 2016

Great service.

by - Verified Customer July 12, 2016

Very thorough state inspection.

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by - Verified Customer July 05, 2016

Very knowledgeable and quick turnaround. Didn't wast my time and correct diagnosis

by - Verified Customer June 30, 2016

Very good service, Both Manager and Staff were extremely helpful and nice. Made me feel comfortable and ensured that my vehicle were in good hands. Recommended to anybody who lives in Queens.

by June 30, 2016

I had my car inspected and it went well! The staff was friendly.

by June 27, 2016

It was a good experience.

by - Verified Customer June 24, 2016

Very good response, and fair pricing. I wish every experience with a mechanic was as pleasant. Hopefully it continues.

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by - Verified Customer June 17, 2016

Great experience, Alex was very clear, helpful, and thorough.

by - Verified Customer June 15, 2016

This shop is extremely customer friendly and concerned with your satisfaction. All of the staff are polite, respectful and helpful. They greet you with a smile and put you at ease immediately. Oswaldo does exactly what you ask him to do (call with estimate before beginning work, explaining what will be done) and does not play games. He is honest and addresses any concerns you have immediately. His mechanics keep the shop clean and seem to enjoy their job. What a special place!

by - Verified Customer June 07, 2016

Fast service.

by - Verified Customer June 07, 2016

Great experience, nice guys - very knowledgeable.

by - Verified Customer June 07, 2016

Good service, good proving, and timely.

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by - Verified Customer June 01, 2016

Fast accurate service. Friendly staff.

by - Verified Customer May 27, 2016

Very happy with the work they done on my truck and my two daughters cars.

by April 08, 2016

The shop is efficient and does excellent work.

by - Verified Customer April 04, 2016

Professional, fast, honest service, expensive, but other then that its 10 out of 10.

by - Verified Customer April 02, 2016

Efficient, timely, friendly and reasonable.

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by - Verified Customer April 01, 2016

Clean waiting area. Friendly professional staff.

by - Verified Customer March 31, 2016

Great service.

by - Verified Customer March 24, 2016

They were wonderful, accommodating, and reasonably priced.

by - Verified Customer March 24, 2016

Very good customer service, up front reasonable pricing, quality work and don't push unnecessary service.

by - Verified Customer March 22, 2016

Work was fully explained & perform well.

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by - Verified Customer March 19, 2016

It was a painless process and the people there are always nice.

by - Verified Customer March 19, 2016

Pros: Professional technician, explain the problem correctly, know what they doing. Fast service.
Cons: Never give me option to replacing spare parts. They always order expensive spare parts.

by - Verified Customer March 18, 2016

They did exactly what I asked them to do.

by - Verified Customer May 13, 2015

Son muy profesionales, amables, limpios y organizados.

by - Verified Customer May 12, 2015

The are very attentive.

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by May 09, 2015

Excellent service.

by - Verified Customer May 08, 2015

Fast, friendly service. I wasn't pressured into doing anything to the vehicle. I felt the staff was completely honest.

by - Verified Customer April 30, 2015

Service is unbeatable.

by - Verified Customer April 29, 2015

Fast service.

by - Verified Customer April 25, 2015

It's fast and good.

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by - Verified Customer April 23, 2015

They went above and beyond to help me with my car. And showed me how to do a few things myself.

by - Verified Customer April 18, 2015

Friendly environment, very negotiable with repairs and prompt service.

by - Verified Customer April 15, 2015

They have a lot of experience and the owner is very fair with his prices.

by - Verified Customer April 15, 2015

They give you great service and are friendly and helpful with information. Very courteous.

by - Verified Customer April 11, 2015

Great customer service and they are quick and efficient with their repairs, absolutely recommended.

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by - Verified Customer April 11, 2015

Good quality service but a little expensive.

by - Verified Customer April 10, 2015

They were extremely kind, were very fast and honest.

by - Verified Customer April 09, 2015

Very professional service.

by - Verified Customer April 04, 2015

Fast, competent, service oriented, professional staff.

by - Verified Customer April 03, 2015

Good service.

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by - Verified Customer April 02, 2015

Great Customer service!

by - Verified Customer April 01, 2015

The guy who took care of me was rude.

by - Verified Customer March 23, 2015

The service was timely and honest.

by - Verified Customer March 13, 2015

Oswaldo the owner and his staff are very courteous and professional. They performed repairs of vehicles and paint work beyond my expectations.

by - Verified Customer March 13, 2015

I never had problems making a quick appointment and the work was always completed on time.

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by February 05, 2015

I would recommend Tolima's Auto Center. I am very happy since I stared bring my car to them, they are very responsible and they do a very good job. I really like how they work.

by - Verified Customer February 03, 2015

They treat you like family.

1 verified customer did not leave comments but provided this rating:
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