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Toledo Auto Care

4544 Monroe St, Toledo, OH 43613 Map & directions

Call Now: (419) 330-1650

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About Toledo Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
87
Tools & Equipment (?)
92
Customer Service (?)
98
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Established in 1917 (yes, 1917) Toledo Auto Care has a rich history of high quality auto repair with a personal touch. Their four technicians, three of whom are ASE certified, have an impressive 61 years of combined experience between them. With an A+ BBB Rating and the ASE Blue Seal of Excellence, it's easy to see why Toledo Auto Care has such a long history of satisfied customers. They are also very involved with local charities and offer an outstanding 36-month/36,000-mile warranty on parts and labor, making this a truly great shop.

Message from the Shop

Toledo Auto Care is Toledo's oldest independent full service auto repair and preventative maintenance center. Established in 1917, we have a rich history of high quality, personalized auto repair. Right the first time is more than just a slogan to us. A combination of high qualified service technicians and top quality parts assures our patrons a safe and dependable vehicle. Our staff's continuous training keeps them current with the worldwide variety of vehicles we service.
The next time your auto, SUV or truck needs routine maintenance or repair call Toledo Auto Care and experience our "Higher Standard of Service". We guarantee your satisfaction.
Early Bird Drop off & after Hours Pick-up.Free Shuttle Service to all of Lucas Co. and Beyond.$10 Rental Car Program with Enterprise Rent a Car.Comfortable Waiting Room with complimentary Starbucks Coffee.Towing Service.Vehicle Pick and Delivery.Outstanding Warranty -- 3yrs/36,000 miles (parts & labor).Experience -- Est. in 1917.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Gas/Diesel Heated Waiting Room
Military Discount Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 16 verified reviews

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Toledo Auto Care
Verified Customer
November 15, 2012

It was done on time and I was satisfied. It was done in a good amount of time.

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Toledo Auto Care
Verified Customer
November 14, 2012

I would not take my car anywhere else.

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Toledo Auto Care
Verified Customer
November 14, 2012

I bought a set of tires there.

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Toledo Auto Care
Verified Customer
November 12, 2012

Gary and his staff are top notch professionals.

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Toledo Auto Care
Verified Customer
November 08, 2012

They fixed things that other people were not able to fix such as heaters in old cars and air conditioners. I'd take my car to other places and they'd fix it, but not fix it. I take my car to Toledo Auto Care. They fix things that other people don't fix.

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Toledo Auto Care
Verified Customer
November 06, 2012

They care about the service they give their customers. I appreciate it.

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Toledo Auto Care
Verified Customer
November 02, 2012

Excellent service. They have extreme customer service and try to fix the problem as soon as possible.

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Toledo Auto Care
Verified Customer
November 01, 2012

I can't say enough about them. I have gone in there a few times and they are very professional. They do the job and they're on time. My experience was positive.

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Toledo Auto Care
Verified Customer
November 01, 2012

Everything was done fine and quickly.

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Toledo Auto Care
Verified Customer
October 31, 2012

They've always treated me very nice and have always done good work and that's why I keep going back.

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Toledo Auto Care
Verified Customer
October 26, 2012

They're reasonable and they tell you exactly what's wrong with your car and they don't do unnecessary repairs.

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Toledo Auto Care
Verified Customer
October 19, 2012

I hope they stay in business for many more years. We appreciate them.

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Toledo Auto Care
Verified Customer
October 18, 2012

I didn't expect this level of customer satisfaction. They send me news letters and coupons. They did great. I hope my comments help.

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Toledo Auto Care
Verified Customer
October 12, 2012

They are the best. They send me coupons in the mail. I've never had that before. They are the best. I can't speak highly enough about them.

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Toledo Auto Care
Verified Customer
October 11, 2012

TAC provides the best service that I have ever found. A lot of people complain that they are pricey but they are trustworthy, reliable, honest and most of all they do work right the first time. No matter what vehicle I have brought them they always do work efficiently and they are worth every penny to make sure I am safe on the roads and I have full confidence leaving my vehicle in their hands.

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Toledo Auto Care
Verified Customer
October 09, 2012

The staff was kind and courteous. I thought it was a good experience.

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Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(419) 330-1650

Auto Repair Experience

  1. Gary Pontious, Owner
  2. Established 1917
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 1 ASE Master Auto Technicians
  6. 61 Years of Car Repair Experience