I received great service there at Tobias.
Quality service at reasonable prices...good people.
I like their knowledge and clarity when explaining issues and recommended repairs.
Every service I have ever had was always done to the best level with the best service attitude.
Andy cares about your concerns/needs.
The owner went the extra mile to help me in my circumstance.
Excellent service, friendly attitude, trustworthy work.
Very good service at competitive prices plus friendly/professional staff.
Staff and service has always been good.
Oil was drippihg on my driveway after oil change.
They were prompt, professional and inexpensive.
They seem knowledgeable and are helpful and moderately patient.
Tobias told me that Toyota required full synthetic oil on my 2010 Toyota Corolla. Not true!
The are so good that one has to book pretty far in advance to get in, but that's a minor inconvenience. Don't know how they handle "emergencies." Only been there 3 times, all good experiences except for the last. Had a headlamp replaced on my wife's car and discovered that it was not aligned properly later that evening. Had to bring it back in, but they got me in the next day and fixed it. Alignment should have been checked after the install. Not so minor inconvenience to have to bring it back in.
I have a concern about communications.
We have used this service place since we moved to the area 10 years ago.
Great friendly service.
I have been coming to Tobias in Anthem for about 18 months. I was new to this area and was recommended to Tobias by my service provider in Cincinnati. I have had extensive service on my vehicle and have been extremely satisfied, until my last visit. There has been an extreme drop off in the front desk (Service Manager) position. The previous Service Manager (Mike) was one outstanding, car savvy, and customer service minded person. The new guy has miles to go to get anywhere close to the previous guy. My wife usually accompanies me to Tobias, we live 40 miles away, and she even commented about how the atmosphere has drastically changed for the worst. I am sure Randy will get this sorted out, but in the meantime customers like me will look elsewhere for our car preventative maintenance. My last experience, was terrible. I was assured when I made the appointment (one week prior to the service being done) that parts and materials would be available (otherwise I would not have accepted the appointment until parts an materials were available. Obviously the parts and materials to do my service were not there and I got no updates until I asked for a status, and was told at that time they were waiting on materials. This turned out to be a VERY LONG visit, and it is my last.
It's no better than any mechanic shop, but it's the only one near me. I'm never satisfied at Tobias, but I'm also not willing to drive further, so I settle.
They are really accommodating and honest.
I have dealt there for years...Great Service!
Great service!! Honest and reliable!
They fixed my air conditioning when I was told before that this problem could not be fixed because the part was no longer available. They fixed my problem quickly and were extremely professional, courteous and reasonable in price. I will use them again and I highly recommend Tobias.
Service / repairs done right.
Friendly, competent, honest staff.
They did the job right the first time, in the time they said they would at a fair price.
You wanted to replace my misfiring engine and I fixed issue with you tube video and 35 dollar valve spring.
Based on this last visit, they fixed all the problems for a fair price and alerted me to an existing problem of which I was not aware.
Service is great. Price is steep.
I was pleased with the service and their attention to my concerns.
They are friendly and reliable.
I like the staff knowledge and courtesy.
Overall all great service.
I brought a car in that I was considering buying. They checked it out and told me NOT to purchase it -- it would need lots of repairs.
Have received terrific service during the 12 years I have lived in Anthem.
They did a good job but I felt they were short handed for help. Not sure, just a feeling.
I received very good service for my car.
Service is quick, priced competitively, and personnel are courteous.