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TLC Auto Shop

(214) 643-8175
29 Verified Reviews
ken@tlcautoshop.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

3680 Dilido Rd
#108
Dallas, TX 75228 USA

AUTO REPAIR EXPERIENCE

  • Ken Suter, Owner
  • Established 2009
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 18 Years of Car Repair Experience

TLC Auto Shop Reviews

OVERALL RATING

29 Verified Reviews
5 stars
(24)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(2)
by - Verified Customer May 07, 2017

The best you can ask for when looking for auto repair.

by - Verified Customer May 04, 2017

Every time I have been to TLC Auto Shop I have been treated extremely well! Ken Suter is a gentleman and a man of personal integrity and will take excellent care of you and your car. He will always make it right! He is concerned about your safety and the condition of your car. If any problems come up, and I have had some, he always fixes it and does so in a very acceptable way. He's great! I recommend him to everyone and carry his cards around to give out when someone needs it. He's that good!

by - Verified Customer April 25, 2017

As always, Ken and his team bend over backwards to take care of us. I've been a customer of Ken's for nearly 20 years now, and have always had a positive experience.

by - Verified Customer April 23, 2017

I appreciate having my car picked up and returned without having to leave wherever I am. This is the second time I've used this shop. Only one thing; I don't think the windshield washer fluid was checked because when I used it, the low fluid indicator light came on.

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by - Verified Customer April 17, 2017

I always feel like TLC has my best interest at heart. They give a super analysis of issues, give a thorough explanation of repairs and options, and are reasonably priced. Further, the customer service act of picking up and bringing back my truck to my location is 'par excellence'! And they have always gotten my truck back to me on the same day.

by - Verified Customer April 16, 2017

Super easy.

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by - Verified Customer April 12, 2017

Ken is always very helpful and willing to work with customers. His pricing is very fair.

by - Verified Customer March 18, 2017

Quick, efficient, and affordable.

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by - Verified Customer March 17, 2017

Ken is always helpful, kind, and patient in explaining things to me. We have had several major repairs done by his shop over the last 5 years, on different vehicles -- a 2001 Town & Country, a 2004 Santa Fe and a 2007 Rio. All have been handled quickly and at a good price. We won't take our cars anywhere else!

by - Verified Customer March 09, 2017

Good service and knowledgeable about my car's problems.

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by - Verified Customer March 09, 2017

The work I had done was reasonably priced, well done, and was finished on time.

by - Verified Customer March 04, 2017

TLC has been taking care of my family cars for 10 years and they go over and above. I LOVE that they pick up the cars, fix them and bring them back. GREAT SERVICE!!!

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by - Verified Customer February 17, 2017

Great work, thanks!

by - Verified Customer February 13, 2017

These guys are awesome! After many years of leasing where the service was included from the dealer, I've just recently needed to find an independent mechanic. So glad to have found the guys at TLC. They are thorough, knowledgeable, very service oriented and reasonably priced. I brought it in for an AC repair which ended up being two different problems. They had it working and returned to me in about 24 hours. While I hope I don't need a mechanic again soon, if I do, I'll certainly go back to TLC.

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by - Verified Customer February 09, 2017

I had some work done while I was visiting some friends. They do good work.

by - Verified Customer February 06, 2017

The work I needed to have done was rather complicated. Ken did a great job of keeping me informed of the findings throughout the process.

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by - Verified Customer January 29, 2017

Excellent customer service.

by - Verified Customer January 22, 2017

My experience was great, I will do business with TLC for all of my automotive needs.

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by - Verified Customer January 19, 2017

Horrible experience. Will never go back.

by - Verified Customer January 18, 2017

Between the decline of the quality of service, and some questionable pricing, we would not be comfortable in using TLC again.

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by - Verified Customer January 11, 2017

Picked up my truck and returned it without any problems. Had to pick up twice because the lock was not functioning correctly after returned. No problems since.

by - Verified Customer January 06, 2017

Took a little while to figure out the problem.

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by - Verified Customer December 23, 2016

I brought the car in because it had a problem and they fixed it by the next day and they gave me a lifetime warranty.

by - Verified Customer December 21, 2016

It was the easiest maintenance experience ever. Plus they identified an oil leak that was still under warranty. Great service.

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by - Verified Customer December 16, 2016

The work they did was explained thoroughly and completed in a timely fashion. No sticker shock and they even came to pick up my car.

by - Verified Customer December 16, 2016

My experience with TLC was very friendly and prompt service. I plan to go to TLC for all my mechanical needs.

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by - Verified Customer December 15, 2016

They are always very thorough and do a great job.

by - Verified Customer December 02, 2016

Professional, courteous & price reasonable.

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by - Verified Customer November 30, 2016

Always a great experience.


RepairPal Scorecard
93
OVERALL QUALITY SCORE

18
month
Nationwide
warranty
18
month
Local
warranty
TECHNICAL ABILITY
93
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

TLC Auto Shop was established in 2009 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by an 18-month / 18,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as “knowledgeable”, “efficient”, “helpful”, “friendly”, and "awesome". A local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

AMENITIES

  • Early Bird Dropoff
  • Loaner Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

MESSAGE FROM THE SHOP

Free pick-up / drop off, & rides
Lifetime - million mile warranty option
Pay Plan Financing available for auto repair.
Saturday hours by appointment.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by TLC Auto Shop
I couldn't find a category that descri...
You may have a confused module, especially if the problem ocurred after a dead or weak battery condition. Try disconnecting the negative battery cable, then holding that disconnected cable to the (still connected) positive cable for 3 to 5 minutes. This will clear the memory. If it still doesn't work, a shop would have to do some in depth analysis to uncover the problem.
what does this do? can it effect the HC&#3...
Your Corolla should have a downstream oxygen sensor only if it is equipped to comply with California emissions standards (there is a sticker under the hood which identifies it as either Federal or California). These cars have 2 catalytic converters - the WU-TWC at the exhaust manifold with the upstream O2 sensor threaded into the top of it, and the TWC. The downstream sensor is between the 2 cats, a little closer to the rear cat.

The sensor gives information to the computer, which the computer uses to make the engine run efficiently. If the computer is making its decisions based on bad info, it can affect the HC's
It is built into the distributor.
Nissan distributors have a tendency for the bearing to fail - and the metal gets slung into the wheel the the cam sensor reads. The easiest solution is to replace the distributor, although bearing replacement is possible.
Sometimes when I go to my cay to start it ...
The main relay commonly fails on hondas. It should be located under the dash, above the gas pedal. It delivers power to the fuel pump and fuel injectors
I have just purchased a honda element and ...
A dirty air filter, low tire pressure, partially clogged fuel injectors, worn spark plugs, sludgy engine - each can rob you of gas mileage and not trigger a check engine light. The maintenance required light is reminding you to do some maintenance. Look at the car's mileage on Honda's maintenance chart to get an idea what needs to be done
99 s10 2.2 engine, over heated,wouldnt sta...
You should have a compression test performed on it. The engine may have been damaged by the overheating incedent
My dad just gave me this car a week ago, e...
You should start by testing the battery and charging system. If all is ok, then check the Ignition switch circuit
it's on the throttle body, about 4 inches from where the rubber air intake hose attaches. Follow the air intake hose from the air cleaner to the engine, then look about 4 inches past where the rubber part stops
It eventually goes back down to normal
Could be a vacuum leak, especially near the throttle body. listen for hissing/sucking sounds. spray some carburetor cleaner or vent some propane near any suspected leak area & see if the idle changes any. Some leaks need a smoke test to be found
My Toyota manual says to add "Toyota ...
the coolant bottle should state whether it is concentrate or pre-mixed, and whether & how much water to mix. The green coolant currently in your toyota is not what toyota recommends. If we were servicing it, we would flush out the green, then fill it with the recommended coolant.
The auto place is charging me to remove th...
Chrysler made the 02 Sebring with 4 different engine options. It would help if we knew which one your car has., + whether its an LX, LXi, sedan, coupe, or convertible might be helpful information. Help us help you ;)
It sounds like an ignition coil got wet & allowed water to travel down the boot until it "stole" the spark from your spark plug. The coils electrical connector could have also gotten wet. If you have a service engine light on, a code scan will likely point to one or more specific cylinders. You may need a coil, and/or coil boot, and/or spark plug on each affected cylinder.....or it may just need to dry out. especially if the engine was washed, too.
do not think coming from air con.car other...
I would suspect an engine vacuum leak at or near the brake booster. Audis have a lot of plastic check valves in their vacuum systems that deteriorate with age.
the car does not make any noise or show an...
Often the car's computer will pick up on a problem before you notice any symptoms. If you trust the mechanic & he warranties the work, I would follow the advice. (btw, I encourage anyone to develop a relationship with a local mechanic / shop that you can trust. Most of us are the good guys, & will go the extra mile to treat our regular customers well
Fuel door stuck, valet switch not at fault...
It's very close to the fuel door, inside the trunk, behind the trunk liner(carpet). Look for a thin metal cable with a loop for your finger or a plastic grab tab on the end & pull
You may be able to put your hands on either side of the window & lift. Then make a wedge out of folded paper to keep it from falling back down.
If you can't move it with your hands, you'll have to remove the door panel. At that point. you may want to just replace failed part(s) - (usually a motor or regulator), or you can take a few bolts lose or snip a tangled cable, then lift the window up, & secure that position with hose clamps on the rail just underneath the glass
You may be able to put your hands on either side of the window & lift. Then make a wedge out of folded paper to keep it from falling back down. If you can't move it with your hands, you'll have to remove the door panel. At that point. you may want to just replace failed part(s) - (usually a motor or regulator), or you can take a few bolts lose or snip a tangled cable, then lift the window up, & secure that position with hose clamps on the rail just underneath the glass
I see alot of complaints on this but not 1...
any idea what trouble codes are behind the check engine light? You're not going to get a good answer without providing that info
It was suggested that I should pull the ba...
It sound like you're talking about the system monitors showing incomplete, and this is probably normal, unless you have driven the truck for several weeks with no change. The monitors are self tests that the computer does after a check engine light is reset/cleared. There are usually 8 monitors total, & about 4 or 5 of them will run almost instantly, The last1, 2, or 3 can take dozens or even hundreds of miles of driving, several different trips, and sometimes fuel gauge within a certain range to complete. This can take hours, sometimes days, but should not take weeks.
I don't think that Toyota published an "official" interval for the 1995 3.0L. I would use the 90k interval recommended for their later models. If you have the 2.4L, it does not have a timing belt

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