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TLC Auto & Truck Service Center

230 Route 109, Farmingdale, NY 11735 Map & directions

Call Now: (631) 830-4222

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About TLC Auto & Truck Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
93
Customer Service (?)
96
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Peter Saitta's desire to combat the lack of confidence people have in auto repair is the driving force behind TLC Auto and Truck Center. This RepairPal Certified shop was established in 1991 and has been faithfully serving the Farmingdale community ever since. This crew is a diverse team of seasoned veterans and up and coming technicians who take their trade seriously by attending the latest in ongoing training. An investment has been made in some of the best automotive tools and computer diagnostic equipment that is available in order to make professional accurate repairs to your vehicle. These repairs range from manufacturers maintenance services to heavy duty repairs, they are also an NY state inspection station. They back their work with a 24-month / 24,000-mile warranty. For your convenience a local shuttle service, rental vehicles, and a clean comfortable waiting area with wireless Internet are available.

Message from the Shop

A family owned and operated business, TLC Auto & Truck is a full-service auto repair shop catering to personal and fleet vehicles. Peter and his highly-trained technicians have fixed everything from golf carts, diesels, hybrids, school buses, and trucks, focusing on excellent customer service and honest repairs. The technicians at TLC Auto & Truck have the knowledge to repair any problems on all Domestic, Asian, and European vehicles and as well as any other vehicle you own using the latest diagnostic tools and equipment. All technicians at TLC are continually trained and taking classes in new advances and techniques in the industry to remain ahead of the rest.

TLC Auto & Truck takes pride in being the go-to shop in Farmingdale, NY and surrounding areas, guaranteeing their repairs for 24 months or 24,000 miles on parts and labor.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Heated Waiting Room Loaner Car
Rental Car Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (27 total)

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TLC Auto & Truck Service Center
Verified Customer
December 12, 2013

They do lots of communication, they're honest, and do timely repairs.

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TLC Auto & Truck Service Center
Verified Customer
December 10, 2013

I have been going to them for 30 years. I have always been satisfied with their work and the prices they charge. Their service is always good. The staff is friendly and polite.

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TLC Auto & Truck Service Center
Verified Customer
December 06, 2013

They are extremely friendly. They provide rides to work when you drop your car off. Their prices are competitive. They repair what needs to be done and nothing else. They are honest.

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TLC Auto & Truck Service Center
Verified Customer
December 02, 2013

Everything they do is on the money and they do excellent work and they are superb.

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TLC Auto & Truck Service Center
Verified Customer
November 30, 2013

I have no complaints. He always does what I need him to do. They go above and beyond.

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TLC Auto & Truck Service Center
Verified Customer
November 28, 2013

They are honest and fair. They have reasonable prices.

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TLC Auto & Truck Service Center
Verified Customer
November 25, 2013

They are very good at what they do and they are very courteous.

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TLC Auto & Truck Service Center
Verified Customer
November 21, 2013

They did the work right the first time. I did not have to go back in.

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TLC Auto & Truck Service Center
Verified Customer
November 18, 2013

Excellent service. Everything that you ask for you get it. They do very fine work every time I go there.

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TLC Auto & Truck Service Center
Verified Customer
November 17, 2013

They were very thorough and they explained what they were going to do.

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TLC Auto & Truck Service Center
Verified Customer
November 14, 2013

I was referred by my son. The customer service is excellent. The manager is very personable. They are truthful and explain the situation. They do not do what does not need to be done.

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TLC Auto & Truck Service Center
Verified Customer
November 11, 2013

Great service. Family owned business. Honest repairs. Reasonable prices.

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TLC Auto & Truck Service Center
Verified Customer
November 10, 2013

Tthey're trustworthy and I have dealt with them for years.

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TLC Auto & Truck Service Center
Verified Customer
November 08, 2013

They are honest. They explain everything and they so a good job.

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TLC Auto & Truck Service Center
Verified Customer
November 06, 2013

Their prices were way too high.

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TLC Auto & Truck Service Center
Verified Customer
November 05, 2013

Excellent service. Work was done in a timely manner.

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TLC Auto & Truck Service Center
Verified Customer
November 01, 2013

My family has been going there for years and they have always dealt with us fairly and honestly.

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TLC Auto & Truck Service Center
Verified Customer
October 30, 2013

I have used them for years and they always fix my car correctly.

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TLC Auto & Truck Service Center
Verified Customer
October 28, 2013

I've had them work on my truck twice and they are very honest.

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TLC Auto & Truck Service Center
Verified Customer
October 25, 2013

They are professional and did a great job. They were on time.

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TLC Auto & Truck Service Center
Verified Customer
October 22, 2013

They're a good shop, they're just a little too spendy.

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TLC Auto & Truck Service Center
Verified Customer
October 18, 2013

They're sincere and honest and their repairs are done in a timely manner.

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TLC Auto & Truck Service Center
April 05, 2012

I have been going to TLC for a couple of years now. They always show me exactly what is wrong with my car. Peter and Todd are really friendly and even picked my car up from my house.
I walk out of there learning something and having faith in all repairs. I highly recommend them to anyone who wants to know they're driving a safe car and know they're getting what they paid for.

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TLC Auto & Truck Service Center
July 31, 2014

Wow! Imagine being able to trust an auto repair shop to do the right thing—evry time—without even a hint of wondering or worrying! Well, if you bring your cars (and trucks) to TLC, that's what you'll get. Total peace of mind. They don't try and upsell you stuff you don't need like those franchise joints (Mavis, Firestone, etc.) They give it to you straight. If they find something that needs fixing, they'll let you know. If it can wait a while, they'll let you know. Their techs are the best in the business. They have found and fixed stuff on my cars that the dealership couldn't. They stay on top of their TSBs (Technical Service Bulletins) like Oprah on a HotPocket!
Anyway, even if you're 50 miles away, it's worth the drive for the peace of mind you'll get at TLC.

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3 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by Carlson
Get Directions to TLC Auto & Truck Service Center
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(631) 830-4222

Auto Repair Experience

  1. Peter Saitta, Owner
  2. Joe Saitta, Manager
  3. Established 1991
  4. 7 Auto Repair Mechanics on Staff
  5. 100 Years of Car Repair Experience