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Tim's Quality Car Care

725 Aris Ave, Metairie, LA 70005 Map & directions

Call Now: (504) 383-7971

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About Tim's Quality Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
100
Technical Ability (?)
95
Tools & Equipment (?)
97
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Tim's Quality Car Care was established in 1975 and has been providing Metairie and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained ASE Certified technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tire and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: "honest", "knowledgeable", "accommodating", "trustworthy", and "courteous". Early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Buick Chevrolet
Chrysler Dodge Ford
GMC Honda Hummer
Hyundai Infiniti Jeep
Kia Lexus Lincoln
Mazda Mercury Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Subaru Suzuki
Toyota Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Shuttle Wireless Internet

Customer Reviews 24 verified reviews

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Tim's Quality Car Care
Verified Customer
December 08, 2014

They seemed honest and had their priorities in line with what needed to happen on the car first.

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Tim's Quality Car Care
Verified Customer
December 05, 2014

They have always been upfront about issues that need immediate attention and issues to simply be aware of. They have never tried to push unnecessary work on me and they have never tried to charge me for anything extraneous, such as time my car sat on their lot. They are always professional, honest, do really good work, and charge and honest price for their work.

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Tim's Quality Car Care
Verified Customer
December 02, 2014

They have been my mechanics for over 30 years and have always given me great service.

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Tim's Quality Car Care
Verified Customer
November 26, 2014

Service provided is always prompt and attentive. Staff is extremely knowledgeable and takes excellent care of my car.

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Tim's Quality Car Care
Verified Customer
November 25, 2014

Continued honest and consistent service.

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Tim's Quality Car Care
Verified Customer
November 24, 2014

Tim's has taken care of my cars for over 9 years. They are excellent mechanics, honest businessmen, and truly kind human beings.

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Tim's Quality Car Care
Verified Customer
November 21, 2014

Wow. The price was less than the dealer quoted and they performed additional services.

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Tim's Quality Car Care
Verified Customer
November 19, 2014

I like the fact that Tim explains in detail what repairs or services are required for my vehicle.

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Tim's Quality Car Care
Verified Customer
November 03, 2014

Great service at a great price.

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Tim's Quality Car Care
Verified Customer
October 24, 2014

Good and fast service.

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Tim's Quality Car Care
Verified Customer
October 23, 2014

Tim's has always provided car repairs that fix the problems, and they are good at communicating what needs to be done as well as progress on repairs. Possibly not the cheapest fixes however.

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Tim's Quality Car Care
Verified Customer
October 22, 2014

Excellent service. Tim obviously cares about doing the right thing for his customers.

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Tim's Quality Car Care
Verified Customer
October 16, 2014

Super service through many years.

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Tim's Quality Car Care
Verified Customer
October 06, 2014

The company is trustworthy and the recommendations are justifiable. Service is reliable and the staff is friendly and informative.

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Tim's Quality Car Care
Verified Customer
September 30, 2014

Tim's is reliable, honest and quick. They let you know what repairs and maintenance will be coming up in the future so you know how to budget.

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Tim's Quality Car Care
Verified Customer
September 25, 2014

They always explain what and why a repair is needed or indicate why they do not think so.

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Tim's Quality Car Care
Verified Customer
September 18, 2014

Their service was timely, efficient, and thorough. Great service.

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Tim's Quality Car Care
Verified Customer
September 17, 2014

Good service.

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Tim's Quality Car Care
Verified Customer
September 11, 2014

Tim went out of his way to be helpful. Service was A-One.

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Tim's Quality Car Care
Verified Customer
September 08, 2014

The level of care that Tim's provides cannot be surpassed!

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Tim's Quality Car Care
Verified Customer
August 27, 2014

Excellent service every time I go!

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Tim's Quality Car Care
Verified Customer
August 22, 2014

Great friendly service.

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Tim's Quality Car Care
Verified Customer
August 06, 2014

Good service & fair pricing.

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1 verified customer did not leave comments but provided this rating:

(1) by Gerald
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(504) 383-7971

Auto Repair Experience

  1. Tim Gilthorpe Sr. , Owner
  2. Established 1975
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 25 Years of Car Repair Experience