i took my car in because it was making the hard rattling noise while idling. the dealership told me it could be the timing belt tensioner was loose. he said that they could see the top of the timing belt and it looked good and asked "had it been replaced before?" i requested records from a shopt to find out. he said that i could continue driving the car and not do any damage. but 3 weeks later while i was waiting for the records, my timing belt broke and did a catastrophic $6000 worth of damage to the engine.
when i took my car in for the noise, i was at 103,404 miles. when it broke, i was at 104,880. the dealership isn't taking any responsibility for saying i could still drive it without any risk. my car was only worth roughly $5500.