» » » Tidwell Auto Service

Tidwell Auto Service

3283 Independence Pkwy, Plano, TX 75075 Map & directions

Call Now: (972) 992-1503

See more real customer reviews

About Tidwell Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
82
Tools & Equipment (?)
96
Customer Service (?)
88
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Honest and dependable auto service since 1977 is the motto at Tidwell Auto Service. A commitment to this motto was demonstrated during our evaluation of this RepairPal Certified shop. A major component of our certification process is our unbiased review of a shops most recent customers. Tidwell Automotive had a near perfect customer service score. This team was described by their most recent customers as forthcoming, problem solvers, honest, and accommodating. This commitment to customer service also carries over into their attention to training they provide for their staff. This team of professionals is also very experienced. All of the above, coupled with some of the best automotive tools and computer diagnostic equipment make this a great place for your and your vehicle. Repairs are backed 24-month / 24,000-mile warranty and range from major and minor mechanical repair to check engine light diagnosis and repair. For your convenience local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Service & Repair Timing Belts
Transmission Repair

Amenities

Coffee Shuttle Towing Wireless Internet

Customer Reviews 21 verified reviews

Sort by: Date | Helpful
Tidwell Auto Service
Verified Customer
April 25, 2014

Awesome service. the mechanics did a good job and Lauren is great. a bit pricey. overall, love Tidwell and the people that work there. I trust them and recommend them.

Flag This
Tidwell Auto Service
Verified Customer
April 25, 2014

Great service and great people at Tidwell!

Flag This
Tidwell Auto Service
Verified Customer
April 25, 2014

I have gotten great, dependable service from them for 20 years.

Flag This
Tidwell Auto Service
Verified Customer
April 25, 2014

They are very friendly and accommodating. I always have a good experience with them.

Flag This
Tidwell Auto Service
Verified Customer
April 25, 2014

Always good service. They make sure you know what is really needed.

Flag This
Tidwell Auto Service
Verified Customer
April 21, 2014

Quick clean service. Not pushing for repairs.

Flag This
Tidwell Auto Service
Verified Customer
April 11, 2014

Knowledgeable and helpful.

Flag This
Tidwell Auto Service
Verified Customer
April 04, 2014

Good service from honest folks.

Flag This
Tidwell Auto Service
Verified Customer
March 28, 2014

They are good and have great service.

Flag This
Tidwell Auto Service
Verified Customer
March 21, 2014

Great service.

Flag This
Tidwell Auto Service
Verified Customer
March 14, 2014

The staff at Tidwell is very knowledgeable. They always recommend economical fixes to whatever problems my vehicles have.

Flag This
Tidwell Auto Service
Verified Customer
March 14, 2014

I have always had a very good experience with car repairs. The people are very friendly and quick with the work. the prices are good too.

Flag This
Tidwell Auto Service
Verified Customer
March 07, 2014

Terrible service. Didn't fix problem with my car. Were not honest and forthcoming.

Flag This
Tidwell Auto Service
Verified Customer
March 07, 2014

They do only the work that is required to be done.

Flag This
Tidwell Auto Service
Verified Customer
February 28, 2014

Honest & dependable, good prices.

Flag This
Tidwell Auto Service
Verified Customer
February 20, 2014

I have used Tidwell many times over the last few years, They are honest, hard working people who do the very best for the customer. I will not use anyone else for my cars as long as they are here.

Flag This
Tidwell Auto Service
Verified Customer
February 13, 2014

Fast service quality work and no hidden fees.

Flag This
Tidwell Auto Service
Verified Customer
February 07, 2014

Excellent service. Excellent price.

Flag This
Tidwell Auto Service
Verified Customer
January 17, 2014

Great and honest service. I've been with Tidwell since 1997

Flag This
Tidwell Auto Service
Verified Customer
January 17, 2014

We've been using Tidwell for over 10 years. Everyone it friendly and explains what repairs are needed. They are fast, do great work, and have low prices.

Flag This
Tidwell Auto Service
Verified Customer
January 17, 2014

Great friendly service.

Flag This
Get Directions to Tidwell Auto Service
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(972) 992-1503

Auto Repair Experience

  1. Troy Tidwell, Owner
  2. Lauren Walker, Manager
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 62 Years of Car Repair Experience