Very glad that my friend recommended you.
The labor is expensive, but that seems to be the going rate to get things done right.
The process was completed on time and met my expectations. Thank you very much.
Oil change and A/C repair. So far, so good.
Great service, Had my AC unit replaced. They must have missed something the first time around but I went right back in and they fixed the issue for me right away. Very pleased with the service.
Great job guys! I recommend them!
Appreciate an honest trustworthy shop. Spent the time needed to analyze the problem and did an excellent job. Thanks.
Was very impressed with the service.
Excellent customer service.
Very professional and knowledgeable shop. Replaced the automatic transmission. Worked great out of the shop all the way home. Noticed that there is a problem shifting into overdrive when the transmission isn't warmed up. Goes away after it warms up. Will be calling on this glitch later in the month if it continues. Expect to be back in the Mesa area toward the end of March.
Thompson quality of work is 'spot on.' Excellent customer care.
Completed as requested.
I'm always treated with the utmost respect whenever I'm at Thompson's.
Everyone is very helpful, professional, knowledgeable, caring, and timely. We always feel we can trust them. They go out of their way to accommodate us and explain everything thoroughly. They look out for us as if we were family.
Honest, a place of business I can trust, thank you!!
I am very pleased with the service and attention given to myself and my car. Thank you!
Nice people, thank you!
After many years of being taken advantage of, had work done that didn't need done or repairs that were not done right I finally am fortunate to find a truly reputable shop with experienced and knowledgeable staff and mechanics. They are not cheap but then they deserve to be paid for what they know and what they are able to do. I hope I never have to go to any other shop and that they will always be there for me. Thank you for taking care of my vehicle. I feel safe knowing my vehicle is being taken care of.
Car had a vibration. They installed new front tires/balanced PLUS:aligned rear wheels. Problem solved!
The best thing I feel that I can say is that they stand behind their work. There is no pressure to get work done.
Worked with Charlie, we talked about the concerns. He called after courtesy check and we discussed what to fix and completed on time.
I will be returning to your shop!
Thompson's was a great help in bringing an older vehicle up to snuff for me. Great work and finished before promised.
Trustworthy advise and repairs when needed.
I have always been very satisfied with the work and professional conduct. Never pressured but accommodated timely and courteously.
Overall, my experience was very positive. Even the suggestion to have the timing belt replaced was perfect in timing, but when the price jumped because I have a larger engine, some of the numbers in the quote made sense, but others didn't. So I completed the work with another tech working out of his home.
We were pleased with the service and work done on our car. We will return, we thank Mark Salem for referring Thompson's to us. And thank you Thompson's Auto Repair for your integrity.
I have no way of knowing if the price was fair or if the work was performed properly, but they seem to care about the customer and that's a good thing.
A terrific first-time experience. Everyone was very helpful and they kept me informed of the progress and status of my repair work.
As usual, the work was first rate.
Close fast and friendly
Great job on repairing my vehicle.
This was my first visit to Thompson's and I came because of Charlie and I will continue to come the service was great except they forgot to reset my maintenance required light but no big deal
Very helpful and solved problem the first time.
Great response.....very helpful.
I always feel confident when I have work done at Thompson's. I feel they are always honest with me.
always courteous, efficient, never a problem!
The 3 services I have had have been exactly what I wanted and needed. Timely and efficient. Great people to work with.
When my battery died, they took us in right away and replaced the battery.
Have been using them for many years. Very accommodating reappointments. Service always top notch.
This shop is the most honest repair service I have ever met in all my years of auto ownership.
Awesome service and friendly, honest staff. Helped with any questions or concerns I had.
Fast friendly service.
2 problems were taken care of.
Good service from local owned shop.
Very professional... And didn't treat me differently because I am female :) very happy with the service.
Their service is thorough, delivered at the time promised came in under the original estimate.
They did a great job and I was very happy.
Charlie was great!
My vehicle is a 95 Dodge Dakota 1/2 T P/U 4X4, and some people try to convince me that it is "over the hill", so to speak, and not an appropriate means of transportation for a single female senior citizen. Thanks to Thompson's Auto Repair, I plan to have my trusty little X-Tra Cab pickup to take me camping, fishing, hiking, etc. for many more years to come. Always receive very good service, and all the staff is extremely helpful.
Worked on brakes. Did a great job.
Friendly, professional service.
My appt was first in the morning. Everyone worked hard to ensure I was able to get to work on time. I appreciate the honesty and friendliness every time I am in for something.
Things were great as always.
Fast, thorough and friendly.
I got my high beam headlight bulbs changed. took a bit as it wasn't as easy as they thought but they honored their quote.