Theo's Automotive, Inc.
304 Dividend Dr. Bld#2, Peachtree City, GA 30269 Map & directions
Call Now: (678) 820-3898
“Theo is very honest, knowledgable and sincere. He has gone above and beyond to help my family out on several...”
“There are reasons I have brought all my family cars to them for over 10 years! They do it right and treat my...”
“I find the quality of work as well as the attitude of the management and staff of Theo's to be of the higest...”
“Theo was wonderful in working with us when my husband's car totally lost its transmission. It's so wonderful...”
“Have known Theo for many years, and I can attest to the quality and professionalism of his work. He and his...”
About Theo's Automotive, Inc.
RepairPal’s Comprehensive Evaluation
When we certified Theo's, we were left with one word, wow! With a perfect score of 100 in Tools and Equipment and a 99 in the Customer Conveniences section. We were also impressed with the technicians at Theo's, including 4 ASE certified techs and two ASE Master Techs, combined they have over 200 years of experience. The most recent addition to their crew holds certifications from Mercedes Benz. Also contributing to Theo's magnificent score are the Saturday hours, their unique state-of-the-art facility, and their ASE Blue Seal status. Plus, all their work is backed by BOSCH Nationwide Warranty for 24 months/24,000 miles.
Message from the Shop
Our reputation for doing good work, being honest and fair can be verified by hunderds of customers replies and letters of reference. WE are a ASE Blue Seal of Excellence Shop, a Authorized NAPA and BOSCH Servive Center.
We believe our state-of-the-art facility is one of a kind.
From our dealership-level diagnostic scanners, to over 200 yrs. of combined mechanic experience, and an innovative stain-free garage floor, nothing about THEO'S AUTOMOTIVE is average.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Roadside Assistance|
|Scheduled Maintenance||Service & Repair||Smog/Emissions Testing||Timing Belts|
|Tire Sales/Repair||Transmission Repair|
|Car Delivery||Car Pickup/Dropoff||Child Friendly||Coffee|
|Early Bird Dropoff||Financing||Free Estimates||Free Inspection|
|Gas/Diesel||Heated Waiting Room||Military Discount||Open Saturday|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 17 verified reviews (39 total)17 Sort by: Date |
I do have to say that when I had the oil changed last time, they didn't tighten the drain plug. We had to take it back and they tightened it and apologized and explained what the problem was. We've just been very satisfied with taking our cars there. This is maybe the fourth year taking our cars there. I would definitely recommend his business.
First of all the shop is very clean. They are all very professional and very knowledgeable. They have accurate information on what all needs to be done. If you have any questions on the service - on what was done or why it was done, Scotty in particular is very knowledgeable and he has educated me on my vehicle. It's probably one of the best repair shops I have ever been to.
Theo’s slogan is “not your average garage”, and this is particularly true of their Part Price Mark-Up.
Before making my first visit to Theo’s for some front brake work, I called to obtain an estimate. Based upon research of similar brake repairs, I agreed and took my car in for the repair, primarily due to the great customer reviews.
During the repair process additional parts were required, so my estimate (Parts & Labor) went from $300 to over $700. After some review of service items we could eliminate, the revised estimate came down to $600. I thought that the brake caliper prices were high, and asked if they could do any better on the part price. Well, they did not reduce the part prices, so at this point there is not much you can due but pay-up to get your car back.
After the repair, I called the same supplier Theo’s buys their parts from (NAPA County Auto Parts) and got my price for exactly the same item. My price was $45 (including lifetime warranty), they charged me $90. I am confident that Theo’s gets a lower cost than the retail price I pay, so that’s 100% profit on the parts alone.
Don’t get me wrong, Theo is entitled to mark-up part prices to help shop profitability, but something like 40% - 50 % is more realistic.
I called and asked to speak with Theo regarding part mark-up being a little high, and was told he wasn’t in the office, but Jim left a message for Theo to contact me. That was a week ago. I called again a week later, got the same answer from Jim, and still no call from Theo.
Guess their slogan is correct Theo’s is “not your average garage”. Customer Service usually begins with at least communicating with the customer.
I have been a resident of Peachtree City since 1989. I have taken my cars to all the shops in the area looking for a quality repair facility. I finally found one at Theo's. I have taken all of the family vehicles to his shop since 2006. He has performed the simple tasks such as refilling fluids to the major repair such as replacing an engine. A testament to his quality work is that he has worked on my truck for the last 300,000+ miles. It currently is at 544,000+ miles.
My wife and I were in the market to buy a used BMW and took 3 cars we test drove to Theo's for them to check it out. Not only did the technicians not charge me the 3 separate times, but they even saved me from purchasing one that had severe engine issues that could have cost me a lot later. I appreciated Theo's honesty and service and will take our "new" used BMW there that we bought for all our car care needs. We found Theo's Automotive through a friend whose been going there for years. Keep up the great work!
After a hassle and ridiculous quote from my Mercedes Dealer, I took my SL-500 to Theo's. Jim was very quick to help and provide a diagnosis along with a reasonable estimate to repair. The fix has been without issue and was far less involved than what the dealership tried to convince me I needed. I'll be back!
My 2003 Ford Expedition was in for regular maintenance at Theo's in November. After leaving the shop my truck just stopped accellerating and stopped on my way to run some errands. A quick call to Theo's and within 10 mins Theo himself came to my rescue! We talked about the symptoms and he indicated that it sounded like the fuel pump. Luckily, he was able to get the truck started and we returned to the shop to look further. Due to some other scheduling conflicts, we had to wait to have the work done until after Thanksgiving. After talking to several of our friends with older vehicles between these visits, they each said we were very lucky that it did not happen on the highway or when we were out of town for sporting events with our boys! I guess once the fuel pump goes, it can have a brief period of sporadic starting and stopping or just stop permanently all together...but often you get NO warning. I would like to thank Theo for coming out to help me...so I didn't have to call AAA...as well as Scotty and Jim for getting me safely on the road again. The truck is running like a champion again!
Theo is very honest, knowledgable and sincere. He has gone above and beyond to help my family out on several occasions when our cars have broken down. He is my very own AAA policy. You can definitely feel comfortable sending your mother or grandmother to his shop. He will take good care of them and not take advantage of them.
I owned a 2000 Ford Focus before buying my 2008 Chrysler Pacifica. No matter what car I own, I take it to Theo's Automotive. He has the equipment and staff to diagnose correctly any problem with any car. The car is usually ready when he says it will be. If not, he calls to let you know they have found something unexpected. I would advise anyone who lives near Peachtree City, Ga., to take any car to Theo's for repair.
We have 6 cars and have taken them all to Theo's Automotive for the last 4 years! Theo is honest and will NOT tell you that you need something you do not! They have the latest and greatest scanning equipment so they know what needs repairing and they are priced fairly and stand behind their repairs. What more can you ask?? J Jett
I cannot say enough great things about Theo's. The new garage is beautiful and well thought out. I've been going to Theo's Automotive for 7 years (been through 2 cars; Toyota & Volkswagen) and now that my kids are driving, we have started to take their cars there as well (Honda & Mazda). If you want quality work with honest prices, Theo's is the place. The staff are also delightful as well. - Kate Kissinger
My brother recently gave me a Honda Crv; it had been sitting a few months, needed a new radiator and my brother suggested that I get the timing belt replaced. Somehow it ended up at this guys shop and ended up running up the bill to around $1300 for "additional repairs." When I got the car it ran terrible. It couldn't idle at all it had horrible pickup and about half the gas milage I should've gotten. They said that the idle switch needed to be replaced and it was just an older car.
When I finally had enough money to go back to a shop, definitely not this one, they told me that the timing belt had been replaced way OUT OF TIME. The engine was misfiring and constantly struggling, they also replaced a cam seal that was leaking heavy. These guys that worked on it, who were absolute pros, just rolled their eyes and shook their heads at the poor job that had been done.
They threw a wrench into my engine that already had over 180k miles on it, costing me a few hundred dollars on gas alone not to mention the long list of leaks that have now magically appeared. And that special Napa warranty doesn't cover any sort of "consequential damage." Thank god they let me take it to a shop of my choice so I didn't have to deal with these clowns again.
I had my oil changed at one of those quick-change places and ended up getting quoted $800 damage for a new oil pan. A friend of mine told me about Theo's and said not to spend a dime until I got a second estimate. I am so grateful I did. Not only was the estimate free but I didn't need a new oil pan, just a new plug and what would have cost me $800 some place else was really only a $27 part. I honestly feel a lot of mechanics take advantage of women but Theo's Automotive is honest, fast and doesn't try to trick women who don't know anything about cars. I refer all my friends there now and we live in Atlanta.