Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Collision Repair & Paint|
|Diagnosis||Mobile Repair||Muffler & Exhaust||Oil Change & Lube|
|Roadside Assistance||Scheduled Maintenance||Service & Repair||Smog/Emissions Testing|
|Timing Belts||Tire Sales/Repair||Transmission Repair||Upholstery|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Financing||Free Multi-Point Safety Inspection||Heated Waiting Room||Military Discount|
|Open Saturday||Open Weekends||Parts/Accessories||Se Habla Espanol|
|Senior Discount||Service Guarantee||Shuttle||Store|
Customer Reviews (7 reviews)7 Sort by: Date |
My timing belt broke on my Kia across from The Shop in Sept.2011. I picked up my car on Oct.07,2011 and paid $1,024.00 for repair work. They have a 1 year/ 12,000 mile warranty on their work. 02/13/2012, the timing belt breaks again. I call and General Manager Anthony tells me its still under warranty. I spend $140 to have it towed from Houston to Alvin. Two days later on the 15th, Anthony wants to know if I want it repaired to authorize it because they will not honor the warranty because a past fired employee failed to replace the idler arm on the first repairs. I had my Kia towed to a second repair shop in Alvin since they would not negotiate. I'm a senior citizen and feel that I have been ripped off.
Been putting the repair off for a while due to lack of trust with auto-shops and mechanics. Took a chance with THE SHOP and was quite pleasantly surprised. The customer service was nothing short of your very own brother's or uncle's shop. The work was timely and the price was awesome. Couldn't be more happy. Btw, I got the front breaks and rotors replaced and freon re-charged. Dean, Eddie and the other mechanic (forgot to ask him his name) were all very helpful and easy to talk to, just a very friendly group of fellas. Will take my cars there from now on. I highly recommend that you give them a try. You will NOT be disappointed! Thanks, fellas! :D -Leang
All the Tech,s are very helpfull and do very good honest work. I have been there several times with my different vehicals and have always been very satisfied with all the work they do. I have full trust in them as they take care of your vehical as it was there own..I will allways be a repeat customer would advise anyone to just give them a try and you will be very satisfied.
There all great guys and will treat you right!!! # 1 ON MY BOOK!!