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The Proshop Total Car Care

4652 S Hwy 191, Rexburg, ID 83440 Map & directions

Call Now: (208) 591-8090

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About The Proshop Total Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability (?)
85
Tools & Equipment (?)
86
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The Proshop Total Car Care was established in 2005 and has been providing Rexburg and the surrounding area with quality automotive repair ever since. This RepairPal Certified shop features a team who are all ASE certified, helping the shop receive its ASE Blue Seal Certification as well. Ongoing training is also important here with all employees taking part. The combination of training, certifications, and the necessary tools and equipment enable this shop to perform repairs ranging from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Message from the Shop

At The Pro Shop Total Car Care, we are serious about providing only the best auto repair in Rexburg, ID. That’s why our auto mechanics are ASE Certified Technicians, and are required to have at least 50 hours of automotive training each year! We utilize the latest diagnostic equipment and the highest quality parts and fluids to provide reliable auto repair and auto maintenance services on all makes and models of foreign and domestic vehicles. From difficult engine repair work, to a simple oil change in Rexburg and Eastern Idaho, the professional and friendly team at the Pro Shop will take good care of your vehicle. We also honor a 24 MONTH WARRANTY!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Financing
Free Inspection Gas/Diesel Heated Waiting Room Parts/Accessories
Se Habla Espanol Service Guarantee Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 35 verified reviews (38 total)

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The Proshop Total Car Care
Verified Customer

Awful pricing. Having issues with the repair in question.

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The Proshop Total Car Care
Verified Customer

Good service, quality parts, friendly people.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:46

We appreciate the opportunity to serve you.

The Proshop Total Car Care
Verified Customer

They do honest, fair priced work.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:47

We appreciate your trust and confidence. We will do our best to serve you.

The Proshop Total Car Care
Verified Customer

We had an issue that was addressed with assumptions and lies. You didn't even look into the issue, just assumed what you thought was the issue.

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The Proshop Total Car Care
Verified Customer

Great service and for a reasonable price. I already recommended them to my brother who I know has gone to see them.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:49

Thanks for your recommendations. We enjoy serving you. We appreciate your trust.

The Proshop Total Car Care
Verified Customer

Excellent service at reasonable cost.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:49

Thanks for giving us the opportunity to serve you. We appreciate your confidence.

The Proshop Total Car Care
Verified Customer

Best mechanic shop ever.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:50

We enjoy serving customers like you that give us your confidence and trust.We appreciate the opportunity to serve you.

The Proshop Total Car Care
Verified Customer

Good service friendly knowledgeable people.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:51

Thanks for your confidence and trust. We strive to serve you to the best of our ability.

The Proshop Total Car Care
Verified Customer

I thought you guys did a great job with my car so of course I would tell my friends

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:53

Thanks for your confidence and trust. We appreciate your recommendations to friends and will strive to serve them well.

The Proshop Total Car Care
Verified Customer

They are always honest and fair.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:53

Thanks for your trust. We appreciate the opportunity to serve you.

The Proshop Total Car Care
Verified Customer

I spent a lot of money for a very little problem.

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The Proshop Total Car Care
Verified Customer

Fast, fair, honest service. Owner very accommodating and trustworthy.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:55

Thanks for your trust. We will continue to accommodate your needs and strive to serve you well. Thanks for your confidence.

The Proshop Total Car Care
Verified Customer

Good Service at a good price. They are honest.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:55

We enjoy serving you and appreciate your confidence and trust.

The Proshop Total Car Care
Verified Customer

I have always been treated fairly and have had all my questions answered.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:56

Thanks for giving us the opportunity to serve you and gain your confidence and trust.

The Proshop Total Car Care
Verified Customer

I have taken my truck there many times and they have always treated me right and I have only to had take a vehicle back once.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:57

Thanks for your confidence and trust. We enjoy serving you and appreciate the opportunity to make things right.

The Proshop Total Car Care
Verified Customer

Excellent service.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:58

Thanks for your confidence and trust.

The Proshop Total Car Care
Verified Customer

Too expensive.

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The Proshop Total Car Care
Verified Customer

Honest, competent service.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:58

We strive to do our best to serve you. Thanks for your confidence and trust.

The Proshop Total Car Care
Verified Customer

Excellent service.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 10:59

Thanks for giving us the opportunity to serve you. We appreciate your trust and confidence.

The Proshop Total Car Care
Verified Customer

The work was done quickly and customer service was great.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:00

Thanks for your confidence and trust. We enjoyed serving you. (What can we do to get a five star?)

The Proshop Total Car Care
Verified Customer

Good service, fast turn around.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:02

Thanks for giving us the opportunity to serve you. Thanks for your confidence. (What can we do to get a five star?)

The Proshop Total Car Care
Verified Customer

You guys had really good service, real fast, and friendly.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:03

We enjoyed serving you and appreciate your trust. We strive to do our best to serve you and appreciate your confidence. (What do we need to do to get a five star?)

The Proshop Total Car Care
Verified Customer

They looked at my car in short time noticed worked it in and finished the job that day. So far I have had no problems with the repair.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:04

Thanks for your confidence and trust. We were glad we could work you in that day and give you the service you wanted.

The Proshop Total Car Care
Verified Customer

They work on cars quickly and efficiently and have honest prices.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:06

Thanks for your confidence. We strive to keep our prices reasonable with quality service and parts. Thanks for the opportunity to serve you.

The Proshop Total Car Care
Verified Customer

They do a good job and are prompt.

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The Proshop Total Car Care
Verified Customer

The service was good and timely, the only reason I don't give a 10 is because the Proshop is a moderate drive out of town (Rexburg).

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:07

We realize our location isn't the best for some but appreciate the opportunity to serve you. Thanks for driving the extra miles.

The Proshop Total Car Care
Verified Customer

They do good work for a reasonable price.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:07

Thanks for your confidence and trust. It was a pleasure to serve you.

The Proshop Total Car Care
Verified Customer

Its an ok place. The price for my oil change was pretty good.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:08

Thanks for giving us the opportunity to serve you.

The Proshop Total Car Care
Verified Customer

Great, friendly service. Very accommodating.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:09

We appreciate the opportunity to serve you. Thanks for your confidence and trust. (What can we do to get a five star?)

The Proshop Total Car Care
Verified Customer

Great prices and quick service.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:10

Thanks for the opportunity to gain your confidence and trust. We appreciate the opportunity to serve you.

The Proshop Total Car Care
Verified Customer

Good service. Friendly. No pressure.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:11

We strive to communicate with the customer with no pressure involved. Thanks for your confidence and trust.

The Proshop Total Car Care
Verified Customer

Good quality service.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:12

Thanks for letting us serve you. We appreciate your confidence and trust.

The Proshop Total Car Care
Verified Customer

Relatively good service, but took longer than expected to get repaired.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:14

Sorry about the wait. We strive to serve customers quickly but sometimes things come up that are unexpected. We hope you will give us the opportunity to serve you again. Thanks for letting us serve you.

The Proshop Total Car Care
Verified Customer

I have recommended you to many people already. I have heard a lot of good things about Proshop.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:15

Thanks for the recommendations. They are greatly appreciated. Thanks for your confidence and trust. We enjoy serving you.

The Proshop Total Car Care
Verified Customer

Service was great and professional.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:16

We strive to gain your trust and confidence. We appreciate the opportunity to serve you.

The Proshop Total Car Care
February 22, 2012

I've been to a lot of Automotive Mechanics during my 30 years living in Rexburg, Idaho. It is good to know there is one I can trust with my car repairs. The Rexburg Pro Shop has professional mechanics that do a spectacular job at reasonable prices. I know I can always count on the ProShop to complete my vehicle repairs promptly and keep my Jeep running like new.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:18

Thanks for trusting us with your Jeep. We appreciate the opportunity you give us to serve you. Thanks for your confidence. We will strive to continue to serve you well.

The Proshop Total Car Care
September 11, 2010

They are fair and can be trusted. They let you know what is happening and have good communication with the customer. I recomend them highly.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:19

Thanks for your recommendations. We appreciate the opportunity to serve you and your friends. Thanks for your confidence in our service and trust.

The Proshop Total Car Care
July 10, 2010

Jerum(the owner) is awesome! He lives and breathes cars and knows everything there is about them. For the same repairs his price was literally half that of 0500's. Great mechanic, I was greatly impressed.

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Reply from The Proshop Total Car Care -  proshopNovember 18, 2014 11:22

Thanks for giving us the opportunity to serve you. We appreciate your recommendations, confidence and trust. We will strive to do all we can to continue serving your vehicle needs.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(208) 591-8090

Auto Repair Experience

  1. Jerum Arnold -, Owner
  2. Established 2007
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 28 Years of Car Repair Experience