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The Model Garage

2920 Shattuck Ave, Berkeley, CA 94705 Map & directions

(510) 858-2567

Call Now: (510) 858-2567

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About The Model Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
97
Tools & Equipment
92
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

The Model Garage works hard to set itself apart from other automotive shops in a couple of ways; they specialize in the repair of Toyota, Lexus, Scion, and Volvo vehicles, they strive to repair your vehicle right the first time, and they believe in providing top notch customer service. Recent customers describe this RepairPal Certified team as “excellent”, “amazing”, “trustworthy”, “knowledgeable”, and “professional”. This team has been providing good quality automotive repair since 1981. They have the training, experience, and automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. These repairs can range from minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, to smog repair only for Volvo, Toyota, Lexus, and Scion cars, as well as your scheduled maintenance needs. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Early bird vehicle drop off and a waiting are with WiFi are available for your convenience.

Message from the Shop

The Model Garage, in Berkeley CA, is an independent auto repair shop (not a dealership) that specializes in Volvo, Toyota, Lexus and Scion cars. We have current factory diagnostic systems for all of the cars we service. Our five mechanics are conscientious professionals who will keep your car purring. We offer, customer-friendly service and repair. In business since 1981, we love dealing with the customers in our area. Quality and honesty are our strengths.

The Model Garage was featured in the November 2014 issue of Parts and People! We are open Monday - Friday from 7:30 am until 5:25 pm.

Auto Makes We Service

Lexus Scion Toyota
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts

Amenities

Early Bird Dropoff Service Guarantee Wireless Internet

Customer Reviews 43 verified reviews

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The Model Garage
Verified Customer
February 12, 2015

Great service.

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The Model Garage
Verified Customer
February 12, 2015

Excellent service.

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The Model Garage
Verified Customer
February 11, 2015

Competent work at a fair price.

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The Model Garage
Verified Customer
February 11, 2015

Great quality and honest service.

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The Model Garage
Verified Customer
February 10, 2015

They are efficient, trustworthy, fair and friendly local business.

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The Model Garage
Verified Customer
February 03, 2015

I've been taking pour cars there for over thirty years. It's now like family than a place I merely do business with. And they are like that with everyone. Good quality work and honest opinions.

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The Model Garage
Verified Customer
February 02, 2015

I trust the people at Model Garage to give me an honest diagnosis and excellent service.

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The Model Garage
Verified Customer
February 02, 2015

They care for two of our cars and have done an excellent job for several years.

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The Model Garage
Verified Customer
January 30, 2015

Excellent service. I had heard great things, all of which proved to be true. Fast, friendly, personable, affordable...

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The Model Garage
Verified Customer
January 29, 2015

They have been experts with my Volvo.

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The Model Garage
Verified Customer
January 28, 2015

They have taken care of my cars for nearly 20 years with honesty and skill.

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The Model Garage
Verified Customer
January 28, 2015

I like the clear explanation of problem, options offered, and speed of service.

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The Model Garage
Verified Customer
January 26, 2015

Very friendly service, and they always explain everything that they're doing in detail. They answer questions readily.

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The Model Garage
Verified Customer
January 26, 2015

Quick, capable service from agreeable people.

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The Model Garage
Verified Customer
January 23, 2015

Always friendly. Explain things understandably.

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The Model Garage
Verified Customer
January 22, 2015

They do good work.

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The Model Garage
Verified Customer
January 22, 2015

I have enjoyed the best professional service of any kind I've had in my entire life for pushing 30 years from Model Garage. I've recommended that people consider buying certain brands in order to avail themselves of their services.

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The Model Garage
Verified Customer
January 19, 2015

They provide excellent service.

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The Model Garage
Verified Customer
January 19, 2015

On time, on budget, performed the work, and nice people.

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The Model Garage
Verified Customer
January 16, 2015

I have been receiving service from the Model garage for close to 20 years. I feel they are fair, honest and dependable. Most importantly they do good work.

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The Model Garage
Verified Customer
January 16, 2015

Satisfactory service for 30 years.

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The Model Garage
Verified Customer
January 15, 2015

I had a great experience before, but this time felt like I was talked down to when I was unhappy with the conclusion.

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The Model Garage
Verified Customer
January 14, 2015

Honest, fair, and knowledgeable service.

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The Model Garage
Verified Customer
January 13, 2015

Great staff, great work on old Volvo

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The Model Garage
Verified Customer
January 12, 2015

Great service.

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The Model Garage
Verified Customer
January 09, 2015

The folks at The Model Garage are great: they provide friendly, reassuring, and efficient service. They treat their customers with immense care and trustworthiness.

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The Model Garage
Verified Customer
January 09, 2015

Model Garage was recommended by a friend and I've gotten stellar service from them but I recently got charged over $90 for a simple oil change. That is a total ripoff! It shakes my trust in them!

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The Model Garage
Verified Customer
January 09, 2015

They are friendly, informative about what my car needs for service. Reasonably priced.

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The Model Garage
Verified Customer
January 08, 2015

I have been a customer for 15 years, and every encounter has been good to excellent.

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The Model Garage
Verified Customer
January 06, 2015

Timely, courteous, economical service.

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The Model Garage
Verified Customer
January 06, 2015

All around great service.

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The Model Garage
Verified Customer
January 06, 2015

Great service, and attention to detail. Fair pricing, and everyone is very friendly and service oriented.

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The Model Garage
Verified Customer
January 05, 2015

They provide prompt reliable service and take a personal interest and concern with the safety and welfare of my family.

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The Model Garage
Verified Customer
January 05, 2015

Excellent service and support.

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The Model Garage
Verified Customer
January 02, 2015

Excellent service and friendly staff.

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The Model Garage
Verified Customer
December 30, 2014

I have always been happy with work done on my old Volvo and the explanation for what needs to be done and why and what can be done later as required.

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The Model Garage
Verified Customer
December 29, 2014

They give the best serve you know it's fair and they are excellent mechanics.

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The Model Garage
Verified Customer
December 18, 2014

Amazing service, always good work on my car.

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The Model Garage
Verified Customer
December 17, 2014

I have been taking my cars to the model garage for years, they always provide great service and are very honest.

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The Model Garage
Verified Customer
December 16, 2014

Very helpful. Job well done.

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The Model Garage
Verified Customer
December 16, 2014

Knowledgeable mechanics, extremely efficient customer service, and all there go beyond the usual to keep the customers content!!! Model Garage is way above and beyond the norm.

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The Model Garage
Verified Customer
December 09, 2014

They are friendly, explain what they will be doing, excellent in their craft, and fair in charges. Tops!

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The Model Garage
Verified Customer
December 05, 2014

Excellent, professional, friendly service.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(510) 858-2567

Auto Repair Experience

  1. Donald Worth , Owner
  2. Established 1981
  3. 5 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 90 Years of Car Repair Experience