I have had service provided on my cars several times and Larry and his staff are always informative, friendly and quick. I wouldn't hesitate to recommend them.
They always do a great job for us.
They did an excellent job.
They seem to be honest.
They could fix all issues in our Mercedes.
Great customer service.
I feel the service is always done properly and nothing is done without consulting the customer first.
When I spoke w them about my service notification and what all it required, all he did was bad mouth Mercedes cars and how poor they were. In talking to them about certain maintenance requirements he suggested on all of them that they needed to be done much more often than what Mercedes suggests because Mercedes is really bad about x, y and z... I felt like I was taking my car to someone whom hated or didn't think much of Mercedes.
Prompt, competent service.
They are very helpful in explaing the repair needed on your car.
Very professional services.
The people at Mercedes doctor always do excellent work. I have never had a bad experience. I have been using them for 15 years.
Very efficient, knowledgeable independent Mercedes repair shop. Less expensive than dealer.
Pricing was fair and I was able to speak with owner about my concerns.
Great service but sometimes they have trouble working me in. Very busy. Good for them, difficult for me at times. My oil light came on and I took it by and I was told I could change my oil if I wanted to.
Customer service/customer Satisfaction, Products and Prices!
I like the personal attention.
Much more reasonable than Crown Mercedes.
I have used Doc before and they corrected all my car's problems. They did the same this time, too. Fair price. Did what they said in timely fashion. All repairs corrected the problems I brought the car in to have repaired.
Larry knows Mercedes and I highly recommend him to anyone!
The service performed was very good. The company advertised pick up and delivery and then gave me a hard time when I needed my car delivered. I've never found a way to drive 2 cars at one time. I may sell my Mercedes if I can't find a reputable repair shop and NO I don't plan to use Crown--terrible service department.
Professional services and polite employees.
Service is awesome!
I love the service that Larry and the team have always provided.
Always fabulous service.
They are so nice and friendly.
They did a very good job.
I have used their service for the past 4 years and have been completely satisfied!
Great customer service.
Good reliable service.
They discussed in detail what repairs were needed and did the repair in a timely manner.