The Mercedes Doctor is a Mercedes/Smart specialty shop the has been serving the Trussville area since 2003. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light and computer system diagnoses and repair, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “reliable”, “knowledgeable”, “helpful”, “professional”, and “honest”. For your peace of mind they back their work with a 12-month / unlimited miles warranty. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
The Mercedes Doctor
Trussville, AL 35173 USA
Auto Repair Experience
- Larry Clements, Owner
- Established 2003
- 2 Auto Repair Mechanics on Staff
- 40 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Rental Car
- Wireless Internet
Makes We Serve
I have had service provided on my cars several times and Larry and his staff are always informative, friendly and quick. I wouldn't hesitate to recommend them.
They always do a great job for us.
They did an excellent job.
They could fix all issues in our Mercedes.
They seem to be honest.
Great customer service.
I feel the service is always done properly and nothing is done without consulting the customer first.
When I spoke w them about my service notification and what all it required, all he did was bad mouth Mercedes cars and how poor they were. In talking to them about certain maintenance requirements he suggested on all of them that they needed to be done much more often than what Mercedes suggests because Mercedes is really bad about x, y and z... I felt like I was taking my car to someone whom hated or didn't think much of Mercedes.
Prompt, competent service.
They are very helpful in explaing the repair needed on your car.
Very professional services.
The people at Mercedes doctor always do excellent work. I have never had a bad experience. I have been using them for 15 years.
Very efficient, knowledgeable independent Mercedes repair shop. Less expensive than dealer.
Pricing was fair and I was able to speak with owner about my concerns.
Customer service/customer Satisfaction, Products and Prices!
Great service but sometimes they have trouble working me in. Very busy. Good for them, difficult for me at times. My oil light came on and I took it by and I was told I could change my oil if I wanted to.
I like the personal attention.
Much more reasonable than Crown Mercedes.
I have used Doc before and they corrected all my car's problems. They did the same this time, too. Fair price. Did what they said in timely fashion. All repairs corrected the problems I brought the car in to have repaired.
Larry knows Mercedes and I highly recommend him to anyone!
The service performed was very good. The company advertised pick up and delivery and then gave me a hard time when I needed my car delivered. I've never found a way to drive 2 cars at one time. I may sell my Mercedes if I can't find a reputable repair shop and NO I don't plan to use Crown--terrible service department.
Professional services and polite employees.
Service is awesome!
I love the service that Larry and the team have always provided.
Always fabulous service.
They are so nice and friendly.
They did a very good job.
I have used their service for the past 4 years and have been completely satisfied!
Great customer service.
They discussed in detail what repairs were needed and did the repair in a timely manner.
Good reliable service.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service