It was spur of the moment. I went in there and was serviced. I didn't have to wait. Courteous staff. They took me out and showed me what they were going to do and they repaired it. I was going to make another appointment to get my oil changed and a state inspection in Missouri. They explained that the inspection was good for another sixty days and they went on and did it. They were done in thirty minutes. As a female consumer, you go into a repair place and expect to be taken advantage of and my sister and mother are going to go up there.