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The Maintenance Shop

7012 North Oak Trafficway, Gladstone, MO 64118 Map & directions

Call Now: (816) 521-6942

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About The Maintenance Shop

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
93
Tools & Equipment
91
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

The Maintenance Shop opened its doors in 1999. We found their managing technician Andrew Seroogy has over 23 years experience and holds ASE Master Certification. Their work is backed by a 2 year 24,000 warranty. For your convenience they offer early bird, night owl drop off, and a shuttle service to your home or office. If you decide to wait, you can enjoy free WiFi and fresh hot beverages. Certificates and awards include: ASE Blue Seal of Excellence, ASA member, and in 2012 received the Green Star Award for being environmentally friendly.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Service & Repair

Customer Reviews 25 verified reviews

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The Maintenance Shop
Verified Customer
March 01, 2013

They did good. They were honest. They gave me info before and after. My buddy's wife went there before and she recommended them.

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The Maintenance Shop
Verified Customer
February 28, 2013

I'm just really impressed with their services. They have great customer service. They're very fast and friendly. They just know what they're doing.

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The Maintenance Shop
Verified Customer
January 29, 2013

I've got an older vehicle. This maintenance shop has found problems that no one else has been able to find. They have a master mechanic from Ford. I'm extremely satisfied.

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The Maintenance Shop
Verified Customer
February 24, 2015

They did the work quickly. I had to have my vehicle inspected to get my tags, and they were straightforward with everything that needed to be done.

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The Maintenance Shop
Verified Customer
February 23, 2015

I have used them for years. I have excellent service. They do a good job at a reasonable price. They get it done on time. I know about how much things cost with parts and labor and they are always right there. I am not being overcharged for parts or labor.

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The Maintenance Shop
Verified Customer
February 19, 2015

They do great work and the people are very nice.

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The Maintenance Shop
Verified Customer
February 15, 2015

Their customer service is fabulous, they always fix my car without any further issues and they are very kind.

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The Maintenance Shop
Verified Customer
February 12, 2015

They are way over priced.

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The Maintenance Shop
Verified Customer
February 11, 2015

They are friendly and get the work done as promised.

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The Maintenance Shop
Verified Customer
February 11, 2015

They made me aware of everything else that was going on with my vehicle. The took pictures to make sure I knew what was wrong.

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The Maintenance Shop
Verified Customer
February 09, 2015

They have good customer service, and they gave us repair options.

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The Maintenance Shop
Verified Customer
February 05, 2015

We always go there, and we like everyone that works there.

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The Maintenance Shop
Verified Customer
February 05, 2015

I have no issues with any of the service. They are nice, provide great service and they are quick. They also offer a shuttle bus.

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The Maintenance Shop
Verified Customer
February 04, 2015

They had a specialist that fixed the issues I was having.

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The Maintenance Shop
Verified Customer
February 01, 2015

Everytime I need work done they explain everything in great detail, they handle everything in a very professional manner.

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The Maintenance Shop
Verified Customer
January 29, 2015

They are very thorough. They stay very up-to-date on maintenance. They are very well educated. I like them very much. They do good work and the shop is clean.

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The Maintenance Shop
Verified Customer
January 29, 2015

I like the people that are there, they are knowledgeable trustworthy and friendly.

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The Maintenance Shop
Verified Customer
March 14, 2013

Andrew, the guy who runs the shop, is an extremely nice guy. My family has been taking their cars to the shop for seven years. I've referred them to everybody. They've been extremely nice to us.

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The Maintenance Shop
Verified Customer
March 13, 2013

They treat me fair. They were very fair and I'm satisfied.

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The Maintenance Shop
Verified Customer
March 06, 2013

That's the only place I'll take my vehicles. They always did a very good job.

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The Maintenance Shop
Verified Customer
February 19, 2013

They are accommodating people with vehicle needs.

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The Maintenance Shop
Verified Customer
February 15, 2013

It was just a great positive experience. Thoroughly complete.

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The Maintenance Shop
Verified Customer
February 13, 2013

It was spur of the moment. I went in there and was serviced. I didn't have to wait. Courteous staff. They took me out and showed me what they were going to do and they repaired it. I was going to make another appointment to get my oil changed and a state inspection in Missouri. They explained that the inspection was good for another sixty days and they went on and did it. They were done in thirty minutes. As a female consumer, you go into a repair place and expect to be taken advantage of and my sister and mother are going to go up there.

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The Maintenance Shop
Verified Customer
February 11, 2013

The only thing I have to say is that I went down there and they didn't find all of what I was asking about. They did tighten up the front wheel and told me they needed to change the fluid in the break system. They changed the fluid and that was most the cost there. The shock was rattling again and they couldn't find it. We drove it around and didn't hear anything and a couple days later it was rattling again so I'm going to have to take it back.

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The Maintenance Shop
Verified Customer
January 18, 2013

I'm very satisfied. Very nice people. Very fair price.

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(816) 521-6942

Auto Repair Experience

  1. Andrew Seroogy, Manager
  2. Established 1999
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 49 Years of Car Repair Experience