» The Maintenance Shop

The Maintenance Shop

7012 North Oak Trafficway, Gladstone, MO 64118

(816) 521-6245

Call Now: (816) 521-6245
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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The Maintenance Shop opened its doors in 1999. We found their managing technician Andrew Seroogy has over 13 years experience and holds ASE Master Certification. Supporting him are two great technicians, Charlie Jones and Todd Williams. Who are both ASE Master certified and have over 36 years combined experience. Their work is backed by a 2 year 24,000 warranty. For your convenience they offer early bird, night owl drop off, and a shuttle service to your home or office. If you decide to wait, you can enjoy free WiFi and fresh hot beverages. Certificates and awards include: ASE Blue Seal of Excellence, ASA member, and in 2012 received the Green Star Award for being environmentally friendly.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Service & Repair

Customer Reviews (11 reviews)

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  • The Maintenance Shop
    Whitney - Verified Customer
    March 14, 2013

    Andrew, the guy who runs the shop, is an extremely nice guy. My family has been taking their cars to the shop for seven years. I've referred them to everybody. They've been extremely nice to us.

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  • The Maintenance Shop
    Hance - Verified Customer
    March 13, 2013

    They treat me fair. They were very fair and I'm satisfied.

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  • The Maintenance Shop
    Gary - Verified Customer
    March 06, 2013

    That's the only place I'll take my vehicles. They always did a very good job.

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  • The Maintenance Shop
    Dan - Verified Customer
    March 01, 2013

    They did good. They were honest. They gave me info before and after. My buddy's wife went there before and she recommended them.

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  • The Maintenance Shop
    Anna - Verified Customer
    February 28, 2013

    I'm just really impressed with their services. They have great customer service. They're very fast and friendly. They just know what they're doing.

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  • The Maintenance Shop
    Sharon - Verified Customer
    February 19, 2013

    They are accommodating people with vehicle needs.

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  • The Maintenance Shop
    David - Verified Customer
    February 15, 2013

    It was just a great positive experience. Thoroughly complete.

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  • The Maintenance Shop
    Margaret - Verified Customer
    February 13, 2013

    It was spur of the moment. I went in there and was serviced. I didn't have to wait. Courteous staff. They took me out and showed me what they were going to do and they repaired it. I was going to make another appointment to get my oil changed and a state inspection in Missouri. They explained that the inspection was good for another sixty days and they went on and did it. They were done in thirty minutes. As a female consumer, you go into a repair place and expect to be taken advantage of and my sister and mother are going to go up there.

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  • The Maintenance Shop
    George - Verified Customer
    February 11, 2013

    The only thing I have to say is that I went down there and they didn't find all of what I was asking about. They did tighten up the front wheel and told me they needed to change the fluid in the break system. They changed the fluid and that was most the cost there. The shock was rattling again and they couldn't find it. We drove it around and didn't hear anything and a couple days later it was rattling again so I'm going to have to take it back.

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  • The Maintenance Shop
    Marc - Verified Customer
    January 29, 2013

    I've got an older vehicle. This maintenance shop has found problems that no one else has been able to find. They have a master mechanic from Ford. I'm extremely satisfied.

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  • The Maintenance Shop
    Ashley - Verified Customer
    January 18, 2013

    I'm very satisfied. Very nice people. Very fair price.

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Hours of Operation

Mon - Fri8:00am to 5:30pm
Fast Facts
  1. Andrew Seroogy, Manager
  2. Established 1999
  3. Online Reputation:
  4. 4 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 49 Combined Years of Experience