the key will not come out of the swicth what could be wrong? on 2004 Cadillac SRX

the car will turn off but the key will not come out of the swicth

by in Hudson, NC on October 01, 2009
4 answers 3 comments
ANSWER by on October 01, 2009
it sounds like an ignition lock cylinder problem. You may have to go to a shop and have the cylinder replaced.
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ANSWER by on October 18, 2009
This has happened for a few reasons on us. The most simple fix to get the key out is to flip out the little tab on the base of the shifter that has a picture of a padlock on it and stick a pen down in the hole and press the reset button to reset the security lock. Most of the time it's because of a low or weak battery. I haven't heard of anyone having problems with the actual ignition lock system itself, but I've had sillier electrical problems on GM vehicles. Either way, reseting the system should release the key so you can go on about your business for the short term.
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COMMENT by on May 29, 2010
I am having the same problem now. bought a new battery, still no start. Please help
ANSWER by on April 20, 2010
my 2004 cadallic wont start,when i turn the key over the gages wont even move,and it also wont let me take my key out of it,new battery
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COMMENT by on June 07, 2010
this happened to me too. you have to have the internal computer replaced. it sux
COMMENT by on July 14, 2010
How much did the computer cost?
ANSWER by on April 20, 2010
my 2004 cadallic wont start,when i turn the key over the gages wont even move,and it also wont let me take my key out of it,new battery
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