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The KAR Shop

2700 N Woods Ln, Rogers, AR 72756 Map & directions

Call Now: (479) 439-9670

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About The KAR Shop

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
90
Tools & Equipment (?)
93
Customer Service (?)
91
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The KAR Shop was established in 2006 and has become a respected member of the Rogers community. This was verified in our review of their most recent customers who describe this team as reliable, friendly, knowledgeable, professional, and fabulous. All of the staff is ASE Certified and committed to staying current with the most up to date training available. This high level of customer service, commitment to ongoing training, and investment in the automotive tools and equipment make this RepairPal certified shop a great place for you and your vehicle. They are capable of repairs that range from check engine light diagnosis and repairs, to minor and major mechanical repairs, to wheel alignment, as well as your scheduled maintenance needs. They back their work with an excellent 36-month / 36,000-mile warranty for your peace of mind. Early bird vehicle drop off and waiting area with wireless Internet are available for your convenience.

Message from the Shop

CONGRATULATIONS -
You Just Found The Best Auto Service Center In Town!

If you'll trust us with your car, we'll strive to give you the best customer service anywhere and do our very best to get your car fixed right the first time, honestly, professionally and at a reasonable price. That's our promise to you. GUARANTEED. In fact, we provide a 36 month / 36,000 mile Limited Warranty. Ask your current provider if they are that confident in their work that they will do that!

The KAR Shop (Kingston Auto Repair) is an up to date, well-equipped, full service auto repair shop. We are a member of the BBB and the only independent AAA approved shop in the area. We are family owned and operated. That makes everything we do PERSONAL, not just business. We'll take care of you like family and we hire only ASE certified technicians with the training, experience and knowledge to repair any problems you may have.

We operate as green as possible in that we recycle all possible materials.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Heated Waiting Room Service Guarantee Warranty Accepted Wireless Internet

Customer Reviews 39 verified reviews

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The KAR Shop
Verified Customer
October 09, 2014

Great personal service. They explain everything in a way that makes sense. Prices are reasonable and they don't suggest work that isn't necessary.

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The KAR Shop
Verified Customer
October 07, 2014

I was treated with respect and received great service. I spoke to Kyle on the phone to set up an appointment and once I arrived there was no delay and Kyle explained each thing to be done to my vehicle so that I could understand everything. The service tech was also very polite when he brought the car to the front and he asked if he could install a steering wheel cover that I had purchased for me. I was delighted because I had tried a few times and was unable to get it on the steering wheel. So, I will definitely return for any other work I may need.

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The KAR Shop
Verified Customer
October 06, 2014

I like the friendly service.

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The KAR Shop
Verified Customer
October 03, 2014

They are a top notch car repair facility. Friendly, timely, price competitive and very knowledgeable.

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The KAR Shop
Verified Customer
October 01, 2014

They are extremely knowledgeable and friendly. They only recommend work that is necessary and do not pad the service with unnecessary services.

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The KAR Shop
Verified Customer
September 29, 2014

Trustworthy.

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The KAR Shop
Verified Customer
September 25, 2014

The work is always done on time and correctly the first time. Pricing is very fair.

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The KAR Shop
Verified Customer
September 19, 2014

Excellent service.

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The KAR Shop
Verified Customer
September 18, 2014

My vehicles always get what's wrong with them fixed!

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The KAR Shop
Verified Customer
September 18, 2014

Not fully satisfied with the service that was provided on my vehicle. ...and for the record, I do not want to be contacted regarding this issue. I consider the issue closed and will choose another place to have my vehicle worked on in the future. Repeat, I do NOT want to be contacted on this issue.

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The KAR Shop
Verified Customer
September 17, 2014

Friendly and good service!

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The KAR Shop
Verified Customer
September 16, 2014

I work near the KAR Shop and they have provided scheduled service on my care for a few years. I have been completely satisfied with the customer service and maintenance they have performed.

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The KAR Shop
Verified Customer
September 12, 2014

They are friendly and professional and they always fix my car right the fist time.

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The KAR Shop
Verified Customer
September 11, 2014

I have never had any problems with the service at The Kar Shop. They have worked on 3 of our vehicles and always do good work and are always friendly. Their 3 year 36 month warranty is awesome! They always explain things thoroughly and don't speak to me like "I am a woman"....which I am :-)

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The KAR Shop
Verified Customer
September 11, 2014

They do a fabulous job on my car, the customer service is excellent and I have been with them for the past 2 years.

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The KAR Shop
Verified Customer
September 09, 2014

I like them because of the reliable, friendly service my car and I receive ---

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The KAR Shop
Verified Customer
September 08, 2014

Very honest.

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The KAR Shop
Verified Customer
September 03, 2014

Great customer service.

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The KAR Shop
Verified Customer
September 03, 2014

I received prompt and quality service.

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The KAR Shop
Verified Customer
September 02, 2014

Professional.

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The KAR Shop
Verified Customer
August 29, 2014

They always take care of me quickly and knowledgeably, and don't fleece me because I am female. Have referred several people there and they are also happy.

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The KAR Shop
Verified Customer
August 27, 2014

The man at the from desk was not very helpful as far as explaining why my car needed the service. I came in because my car was making a noise. They checked it and then told me what I needed. When I began to ask questions he seemed frustrated that I was asking. I don't know anything about servicing a car so I wanted to understand why my car needed that work.

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The KAR Shop
Verified Customer
August 20, 2014

You did a good job, had it finished when you said & we're very nice.

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The KAR Shop
Verified Customer
August 15, 2014

Honesty!

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The KAR Shop
Verified Customer
August 07, 2014

Terrific service. The owners and employees are the best!

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The KAR Shop
Verified Customer
July 30, 2014

Keith and his guys have always taken care of me.

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The KAR Shop
Verified Customer
July 29, 2014

Thorough work. They explain what's needed, offer recommendations, and show you what needs to be repaired. Friendly staff, clean shop and comfortable waiting area.

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The KAR Shop
Verified Customer
July 28, 2014

Customer service in excellent. Knowledgeable mechanics and service writers. The waiting area is clean and seems to be a friendly atmosphere.

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The KAR Shop
Verified Customer
July 28, 2014

They always tell me if anything is wrong.

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The KAR Shop
Verified Customer
July 24, 2014

I thought the costs were a little high.

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The KAR Shop
Verified Customer
July 21, 2014

The employees are wonderful and respectful, very knowledge and they take great care of my car.

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The KAR Shop
Verified Customer
July 21, 2014

I had a good experience.

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The KAR Shop
Verified Customer
July 18, 2014

I was treated very well and I like to support local small businesses.

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The KAR Shop
Verified Customer
July 15, 2014

Employees are kind and courteous!

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The KAR Shop
Verified Customer
July 10, 2014

Very nice and helpful.

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The KAR Shop
Verified Customer
July 09, 2014

Fast, friendly and competitive pricing.

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The KAR Shop
Verified Customer
June 24, 2014

Their price was not was not in line with other shops including the dealer and the test information that I paid for was not accurate.

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The KAR Shop
Verified Customer
June 18, 2014

I have been very satisfied with the service and quality of work from this company. It is a privilege to deal with such professionals.

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The KAR Shop
Verified Customer
June 16, 2014

There is no such thing as a bad experience at the KAR Shop. Everyone is helpful, polite and knowledgeable.

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Get Directions to The KAR Shop
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(479) 439-9670

Auto Repair Experience

  1. Jack and Keith Kingston, Owners
  2. Established 2006
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 91 Years of Car Repair Experience