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The Hamburg Garage

11179 Hamburg Rd, Hamburg, MI 48189 Map & directions

Call Now: (810) 547-2146

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About The Hamburg Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
97
Tools & Equipment
90
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

The Hamburg Garage has been serving the community of Hamburg since 2014 and is working hard to establish itself as a quality shop with great customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “excellent”, “professional”, “thorough”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

The Hamburg Garage has been at it for over 80 years now, repairing and maintaining Hamburg, Michigan’s automobiles. For any of your automotive needs, ask about us. Formerly known as Martin Automotive for 25 years of impeccable service, we’ve changed our name back to The Hamburg Garage. Our reputation precedes us; same expertise and professionalism handles every vehicle and driver that walks through our doors. That’s why we offer a 24 month/24,000 mile nationwide warranty – twice the dealership and industry average!

After all these years, we’ve learned the secret to staying in business and growing our customer base, it’s called Service. Other auto repair shops may think that just refers to the engine. The Hamburg Garage understands that means you as well. We know it’s possible to successfully complete the intended repair job, and still lose that customer forever. Know that when you bring your vehicle to us, we value you as much as we value your vehicle. Building trust and familiarity is what keeps our customers coming back to receive our excellent repairs and service.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Coffee Early Bird Dropoff Financing Heated Waiting Room
Loaner Car Parts/Accessories Rental Car Service Guarantee
Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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The Hamburg Garage
Verified Customer
January 16, 2015

I love this place!!!

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The Hamburg Garage
Verified Customer
January 15, 2015

They told me I had problems that I didn't have, so I ended up spending money that I didn't need to spend.

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The Hamburg Garage
Verified Customer
January 13, 2015

The work was done well, but I don't appreciate the front charge.

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The Hamburg Garage
Verified Customer
January 13, 2015

They will deal with women and not make you feel like a jerk. Recently I would take my car into a dealership and they told me one problem could not be fixed. I took it in for something else and they fixed both problems. They do the things that they do fix. They do not try to upsell you. If they think something needs to be fixed, they fix it. They do what they say.

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The Hamburg Garage
Verified Customer
January 12, 2015

I like their expertise, their professionalism and they are always very pleasant.

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The Hamburg Garage
Verified Customer
January 09, 2015

Job was done as promised. The service was quick and the employees very well informed, they explained every thing so that I could understand.

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The Hamburg Garage
Verified Customer
January 09, 2015

I am always happy with costumer service and the service done to my car.

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The Hamburg Garage
Verified Customer
January 08, 2015

They take time to accommodate their customers. They say your car is fixed and it is. You also receive your car back in the condition you dropped it off. They don't cut corners! you get what you pay for there.

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The Hamburg Garage
Verified Customer
January 06, 2015

Every time I get my car back I never have to take it back for the same work.

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The Hamburg Garage
Verified Customer
January 06, 2015

They were very good, honest and thorough. They got my vehicle fixed and running for me.

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The Hamburg Garage
Verified Customer
January 06, 2015

They were very helpful, I had a headlight out and I happened to find the right shop that had the right parts.

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The Hamburg Garage
Verified Customer
January 02, 2015

I have had my car in there 2 or 3 times and they always get it fixed.

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The Hamburg Garage
Verified Customer
December 31, 2014

Slightly pricey but definitely good service. Good customer service. Kept me informed and provided excellent services.

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The Hamburg Garage
Verified Customer
December 30, 2014

They worked with us, got done what needed to be done, and gave us good quotes.

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The Hamburg Garage
Verified Customer
December 24, 2014

Their service was good.

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The Hamburg Garage
Verified Customer
December 23, 2014

Always great service -- still unfamiliar with new owners

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The Hamburg Garage
Verified Customer
December 11, 2014

Everyone was friendly and they were quick and professional.

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The Hamburg Garage
Verified Customer
December 10, 2014

I like the staff and the personalized service they provide for my vehicle.

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The Hamburg Garage
Verified Customer
December 04, 2014

Good service work, help, information, and explanation; and pleasant personnel.

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The Hamburg Garage
Verified Customer
December 03, 2014

I was having much of my maintenance done there when it was Martin Automotive & I don't see any drop off in the service since the change of ownership.

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The Hamburg Garage
Verified Customer
November 26, 2014

Excellent service, quick appointment, and friendly staff.

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The Hamburg Garage
Verified Customer
November 26, 2014

Great service

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The Hamburg Garage
Verified Customer
October 21, 2014

The people at Hamburg Garage are highly customer oriented. They are thorough in diagnosis and subsequent repair of the vehicle. And if multiple repairs are required they will work with you to repair the most needed items first so that you can budget your money and the vehicle's time in the shop.

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The Hamburg Garage
Verified Customer
October 13, 2014

They do a good job.

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The Hamburg Garage
Verified Customer
September 29, 2014

Not sure, staff seems very knowledgeable and friendly, but I paid over $400 to have a new coolant hose assembly put in and it just seemed a lot comparing the price to the repair.

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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(810) 547-2146

Auto Repair Experience

  1. Andy Massoll , Owner
  2. Established 2014
  3. 2 Auto Repair Mechanics on Staff
  4. 31 Years of Car Repair Experience