The Hamburg Garage

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business@hamburggarage.com
11179 Hamburg Rd
Hamburg, MI 48189 USA
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CLOSED NOW
Th
7:30am to 5:30pm
CLOSED NOW
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Call now:
(810) 479-5902
55 Verified Reviews

Auto Repair Experience

  • Andy Massoll, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience
RepairPal Scorecard

The Hamburg Garage has been serving the community of Hamburg since 2014 and is working hard to establish itself as a quality shop with great customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “excellent”, “professional”, “thorough”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Andy Massoll, Owner
  • Established 2014
  • 2 Auto Repair Mechanics on Staff
  • 31 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Coffee
  • Early Bird Dropoff
  • Financing
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • ACDelco
  • ASA
  • Bosch Service Network
  • iATN

Message from the Shop

The Hamburg Garage has been at it for over 80 years now, repairing and maintaining Hamburg, Michigan’s automobiles. For any of your automotive needs, ask about us. Formerly known as Martin Automotive for 25 years of impeccable service, we’ve changed our name back to The Hamburg Garage. Our reputation precedes us; same expertise and professionalism handles every vehicle and driver that walks through our doors. That’s why we offer a 24 month/24,000 mile nationwide warranty – twice the dealership and industry average!

After all these years, we’ve learned the secret to staying in business and growing our customer base, it’s called Service. Other auto repair shops may think that just refers to the engine. The Hamburg Garage understands that means you as well. We know it’s possible to successfully complete the intended repair job, and still lose that customer forever. Know that when you bring your vehicle to us, we value you as much as we value your vehicle. Building trust and familiarity i

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

55 Verified Reviews
by - Verified Customer July 27, 2016

Easy to work with.

by - Verified Customer July 21, 2016

I was extremely pleased with the service I received. It was very satisfying to go for service at a shop with such a high level of professionalism, great customer service, and knowledgeable employees.

by - Verified Customer July 06, 2016

The Hamburg Garage is good.

by - Verified Customer June 14, 2016

Honest and professional every time.

by - Verified Customer June 09, 2016

Shop manager was very helpful and mechanic was very knowledgeable and nice.

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by - Verified Customer June 03, 2016

Staff was very professional and friendly.

by - Verified Customer June 02, 2016

Everything was handled perfectly!

by - Verified Customer May 18, 2016

Jeff went out of his way to find a reasonably priced part for my repair, saving me nearly two hundred dollars on the total. His communication was superb. After we picked up the car, we experienced a check engine light, along with other lights on the dashboard (although the repair had nothing to do with the electrical system). When I called to talk about the situation, he asked us to return the car to have him look at it. I had a feeling that the lights would re-set (it's happened before). the next day, Jeff left me a message asking me to make sure to call him with the news about the lights so that he could 'set his mind at ease.' That's a caring shop manager. Bravo.

by - Verified Customer May 16, 2016

I had a small repair that needed to be done. Because of the circumstances of the repair the car needed to be left overnight, it was my wife's car, and this created a logistics issue for us. The owner offered one of his rentals for free to solve our logistics problem. The car was ready to go later that day, and they let us pick it up the next morning.

by - Verified Customer May 09, 2016

Courteous, prompt, complete.

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by - Verified Customer April 29, 2016

Great guys & gals. They put on new wheels and tires on my truck, set the alignment and took care of a noise problem that no one else could ever find!

by - Verified Customer April 29, 2016

The car is old, good shape, but old. They did exactly what was asked to get it squared up for a price that was in line with the value of the car. The quality of the work was excellent.

by - Verified Customer April 06, 2016

They were very professional & went over everything.

by - Verified Customer March 31, 2016

They know what they are doing.

by - Verified Customer March 08, 2016

A diagnostic fee and the cost was snuck in on me. A friend had a similar problem. Would you charge a diagnostic fee for an oil change?

Reply from The Hamburg Garage – by Rombyer March 16, 2016

Hello Larry and thank you for taking the time to provide us some feedback. We are not sure what diagnostic fee that you are referencing with an oil change. We do not charge labor for ANY of our Full Service Oil changes which also include a complimentary multi point "Pit-Stop" inspection. We would love the opportunity to remedy any miscommunication or to make a mistake right. Sincerely, Your Hamburg Garage Team

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by - Verified Customer February 23, 2016

Service staff was very friendly. Technicians are very knowledgeable. They were able to get my car scheduled in for service right away. They offer a 2 year/24,000 mile warranty on all of their repairs.

by - Verified Customer January 29, 2016

Good service....seem committed to satisfy.

by - Verified Customer January 11, 2016

Good, responsive service at a fair price. Staff seem genuine and trustworthy.

by - Verified Customer October 26, 2015

They have always been great, quick, and reasonably priced when we have taken our vehicles there.

by - Verified Customer October 09, 2015

Good location, great customer service. Very fast!

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by - Verified Customer October 09, 2015

There were some issues when we first received the truck back, but your garage stood behind their work and we're professional throughout.

by - Verified Customer October 02, 2015

Great service.

by - Verified Customer October 01, 2015

Good service. Great technicians. Flexible.

by - Verified Customer September 29, 2015

Very knowledgeable, great service and convenience.

by - Verified Customer September 24, 2015

I like there thoroughness.

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by - Verified Customer September 24, 2015

Not sure about the experience and problem solving of the service technicians.

by - Verified Customer September 23, 2015

Hamburg garage explored the depth of my car, providing proper care and the appreciation.

by - Verified Customer September 22, 2015

GOOD PAST EXPERIENCES.

by - Verified Customer September 04, 2015

Vast understanding of most vehicles.

by - Verified Customer July 10, 2015

Very friendly and professional.

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by - Verified Customer January 15, 2015

I love this place!!!

by - Verified Customer January 14, 2015

They told me I had problems that I didn't have, so I ended up spending money that I didn't need to spend.

by January 12, 2015

They will deal with women and not make you feel like a jerk. Recently I would take my car into a dealership and they told me one problem could not be fixed. I took it in for something else and they fixed both problems. They do the things that they do fix. They do not try to upsell you. If they think something needs to be fixed, they fix it. They do what they say.

by - Verified Customer January 12, 2015

The work was done well, but I don't appreciate the front charge.

by - Verified Customer January 11, 2015

I like their expertise, their professionalism and they are always very pleasant.

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by - Verified Customer January 09, 2015

Job was done as promised. The service was quick and the employees very well informed, they explained every thing so that I could understand.

by - Verified Customer January 08, 2015

I am always happy with costumer service and the service done to my car.

by - Verified Customer January 08, 2015

They take time to accommodate their customers. They say your car is fixed and it is. You also receive your car back in the condition you dropped it off. They don't cut corners! you get what you pay for there.

by - Verified Customer January 05, 2015

They were very helpful, I had a headlight out and I happened to find the right shop that had the right parts.

by - Verified Customer January 05, 2015

They were very good, honest and thorough. They got my vehicle fixed and running for me.

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by January 05, 2015

Every time I get my car back I never have to take it back for the same work.

by - Verified Customer January 01, 2015

I have had my car in there 2 or 3 times and they always get it fixed.

by - Verified Customer December 30, 2014

Slightly pricey but definitely good service. Good customer service. Kept me informed and provided excellent services.

by December 29, 2014

They worked with us, got done what needed to be done, and gave us good quotes.

by December 23, 2014

Their service was good.

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by - Verified Customer December 22, 2014

Always great service -- still unfamiliar with new owners

by - Verified Customer December 10, 2014

Everyone was friendly and they were quick and professional.

by - Verified Customer December 09, 2014

I like the staff and the personalized service they provide for my vehicle.

by - Verified Customer December 03, 2014

Good service work, help, information, and explanation; and pleasant personnel.

by - Verified Customer December 02, 2014

I was having much of my maintenance done there when it was Martin Automotive & I don't see any drop off in the service since the change of ownership.

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by - Verified Customer November 26, 2014

Great service

by - Verified Customer November 25, 2014

Excellent service, quick appointment, and friendly staff.

by - Verified Customer October 20, 2014

The people at Hamburg Garage are highly customer oriented. They are thorough in diagnosis and subsequent repair of the vehicle. And if multiple repairs are required they will work with you to repair the most needed items first so that you can budget your money and the vehicle's time in the shop.

by - Verified Customer October 12, 2014

They do a good job.

by September 28, 2014

Not sure, staff seems very knowledgeable and friendly, but I paid over $400 to have a new coolant hose assembly put in and it just seemed a lot comparing the price to the repair.

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