You'll find The Garage located on 10th Street, between Folsom and Harrison. Inside The Garage you'll find a very experienced group of technicians whom all receive regular training though one of the best training organizations available to the independent shops. They also have a new tech fresh out of vocational school, so they are thinking about the future, not just today. The owner Danny ensures they can address any issue that may arise by equipping the shop with the latest diagnostic tools available, and they back all this up with a 2 year, 24,000 mile warranty!
The Garage - San Francisco
San Francisco, CA 94103 USA
Auto Repair Experience
- Danny Chan, Owner
- Established 1994
- 5 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 88 Years of Car Repair Experience
- Check Engine Light
- Collision Repair & Paint
- Scheduled Maintenance
- Service & Repair
- Early Bird Dropoff
- Extended/Evening Hours
- Service Guarantee
- Warranty Accepted
Makes We Serve
- Land Rover
Went in for a smog check - was greeted promptly, work was done right away while I waited -- easy!
Car has been good since the repair. However, the front passenger tire was flat when I picked up the car. I only realized it when I arrived home. I ended up having to call a tow truck. It may have been bad timing but the tire was definitely flat when I picked up the car because I noticed a difference in the steering.
The Garage is the best! Easy to schedule, friendly and professional staff, convenient location, top quality work. Couldn't ask for more!
Great overall experience.
Great as always!
quick, efficient, and helpful.
Went in to get a calibration.
Tremendous customer service. Can't say enough. Howard was friendly, professional, and gave honest advice as if my car were his own. Totally appreciate a company looking out for its customers best interests and not trying to gouge them for extraneous repairs. Bravo!
been a customer for a long time, have always had excellent service, but the service seems to now be even better than before. very happy with The Garage.
Great first-time experience at The Garage! The only issue that I had was that I did not get a call that my car was ready, so instead of taking Bart, I had to take a lyft there. Otherwise, it was great and I hope to go there again in the future!
The people are polite,qualified & friendly. The shop is clean and bright. My car is much quieter now that it has been repaired
Great. I'll never go anywhere else.
I like the Garage and will continue to go take my car there for service.
My husband actually brought in and collected my car, but I did call and spoke with Howard on the telephone and he explained everything to me very carefully and thoroughly to my complete satisfaction.
My experience with this shop is always great. They're professional and knowledgeable. I trust them with my car.
Everything went really well! My car was serviced extremely quickly and I was able to pick it up that day. The only thing is that my car, which is white, wasn't cleaned afterwards and I still have black hand prints all over my hood. Nothing wrong with the service though!
Really great experience! Howard handled communication with my warranty and kept me updated as repairs were done. They even fixed the little things, like changing my taillight that was dimming. Great customer service!
Fantastic. Howard was great!
My only feedback is that I had to call and see if my car was ready, would have been nice to get a text/call when it was finished
Fixed issue, took the time to speak with me instead of shooing me out the door. Thorough, fair price, and friendly. Thanks!
I am very pleased!
Customer Service was excellent. They made sure i was well informed and updated about my car.
Courteous and quick turnaround on repair.
The Garage does a great job - I never feel like they're doing extra unnecessary work.
Love the helpful and fair attitude of this shop.
I understand that computers for newer cars are complex, but I feel that not catching an error during diagnostics that led to a breakdown on the bridge is inexcusable.
Super impressed that I got my car back the same day i dropped it off!
COST: Then I was told 'that will be $XXX amount, I was not told that was ON TOP OF the initial $150 fee. COMMUNICATION: Additionally, I had to call in to check on my car's progress, and the person answering the phone seemed to not understand why I called in after 6 hours of no communication.
The Garage continues to do an excellent job of maintaining both of my cars.
Great service. Great communication by phone and email.
The Garage has always does a great job for me on my cars. They are honest and don't do work unless its needed. any work they do is explained and done professionally and on time.
They diagnosed correctly the first time.
Howard Chan, the manager, was very clear and forthcoming in his communication, and very friendly and helpful through the whole process. I would definitely go back to his shop for any future repairs or maintenance.
Super friendly, great service!
Great value, fast, reliable work!
Howard was great to work with and he was very transparent with the repairs needed. Cool guy.
Stellar customer service and prompt turnaround in repairs performed.
Great people and really good service!
Performed oil changed on less than a day as promised.
Best Garage in SF.
Looks like a good repair shop.
Always very helpful and respectful. Fair prices.
Always great service and super nice people. I always feel comfortable bringing my car here.
Straightforward, honest and reputable advice and service delivered.
Love this auto shop!
Very professional! Business ethics are high.
They had replaced a headlight bulb and fixed the alignment of the bulb. A fuse for the bull popped out on the way home. Took it back and they found the issue and fixed it no problem.
I have been using this shop for at least 10 years and I have always been satisfied with their work. They are friendly, knowledgeable and honest.
Everybody put the customer needs first with out pressure to do more than immediately needed. Really liked the email pictures!
Excellent customer service and extremely efficient.
I was familiar enough with my car and what was involved that I understood this was going to be a lot of labor required to even assess if any damage had happened, so I felt that the price was reasonable. The car was delayed because the incorrect serpentine belt was ordered - Warren offered to cover the cost of a car rental for another day, but I declined. Even with the delay of a few hours, having my car done in 1 day instead of my initial expectation of 3 days was fantastic. Warren's customer service was really, really great overall. I am a highly satisfied customer - I just wish you were located in San Jose... ;-) Tom T
Honest discussions about the repair. Quick, thorough & courteous service. Very quick turn around time. Have already recommended them to friends.
Good people, good prices.
Good. Ok. Fine.
I've been going to you guys for 10 years because I trust you and the work you do.
I'm very happy with the service here. My only recommendation would be test out that all is working on a car before you return to the client. My windows were not operating and my clock was not set to the correct time. Makin me have to return the next day to have this fixed.
My intake gentleman kept me posted on the status.
Happy with service. I will come back. Happy Holidays!
Great experience, will recommend!
Very well done - thank you so much!
Work explained well, done quickly, and at a fair price.
As a woman I've always hated going to a Auto repair shop as I always felt like I was standing there with a big bulls-eye on my chest that said 'Rip me Off'. Not so at THE GARAGE' - I LOVE this shop and everyone that works there!!! They go out of their way to explain to me how and why my car is not operating at 100%; why something has to be replaced; they will tell me when I don't have to have work done and why; are very patient and take the time to explain in a way that I can understand. They even wash my car before giving it back to me which I appreciate. Tony and Warren at the front desk are genuine, friendly, considerate and you can tell they love their jobs. As long as this shop is in existence I will be their customer and I continue to refer my friends there. Everyone deserves a great auto shop that performs excellent work!
They asked you first what happen or what's wrong. Like the doctor. So you tell them . They will check it and tell you what's wrong. And they will tell you what to change and tell you the price. If you agree they will do it.
Amazing! Such a great shop and guy. Honest and understanding of my needs. Thank you! You rock!!
My car stalled and would not start, cranking but would not turn over. After calling another mechanic who said he wouldn't be able to look at my car until after the weekend I called The Garage San Francisco. They told me I could have the car towed to the shop and they would diagnose it the same day. An hour after the car was towed to the shop I received a call from Tony who told me the fuel pump needed to be replaced. They had the part delivered from the dealership and replaced it the same day.
The best shop in the city!
Professional and courteous!
Great Job Done. Thank You!
Front Shocks Replacement & Wheel Alignment & Oil Change
The people there are really nice and they do quality work. I've never had any issues when bringing my cars to them and they've always been very straight forward with me about the work they are doing on my car.
You guys are first class!!
Great place with friendly folks.
Great professional team. Always a pleasure doing business with the team.
They could not test the brakes at high speeds due to the time of day so they informed me to call them back if problems persisted. It still occurs but not as bad. Just have not been able to bring it back yet.
Just a smog check but painless.
I always have a good experience when I take my cart o The Garage.These guys do great work and don't jerk me around.
As usual, Spectrum and The Garage fixed up my car perfectly and gave me great customer service, even through some issues we encountered. I am, as always, satisfied with the result and will be back the next time I bang up my car! :) -Bill Hajjar
Great service, honest diagnosis of my car, and fair pricing. I definitely recommend this mechanic!
You guys are the best. I always recommend you to friends. Keep on rockin'. - Michael Dooling
I trust this garage to assess repairs with my interests in mind, instead of pushing unnecessary work.
Respectful friendly staff.
Very personable service, Knowledgeable staff and very responsive.
I came in with knowledge of what I suspected was wrong, and the folks at The Garage did exactly what I asked them to do. It was a really simple repair, and they hardly charged me anything for it. I really appreciate the honesty and the treatment I received.
I can't say enough about you guys! You treat me so nicely, considerate, thorough and do great work. I have recommended you to many people!
I was most impressed with the email detailing where my car maintenance needs were along the way.
Great! I'm coming back.
The Garage performs the best and most excellent service to our vehicle than all others in the San Francisco Bay Area.
I appreciate how The Garage employees present you with multiple options so that you can choose the once that fits your budget and needs. They are very thorough and provide a complete report of all the items they checked.
Always honest and helpful! You guys are awesome!!
Excellent customer service and work performed. A+ all around business. Will bring my business back and recommend to all!
Great experience. Will come back.
That's my second time in the shop. There is nothing wrong with the attitude of the staff. They're respectful and professional. The first time with my 2012 Audi A7 they were really helpful, and delivered what I wanted.
However, this time I brought my 2009 Mercedes ML350 with check-engine indicator on. They performed a diagnosis, and told me that intake manifold needs to be replaced, which would've costed me ~$1900 with labor. I did not want that, and also did some market research. And the neighboring Mercedes specialists quoted between $1400 and $1500. I can understand the difference, they don't need to be the cheapest in town. But 30% difference is a bit too much. Also, other specialists noted that most of the times it's not the whole thing but its gasket (and a lever or something i don't remember exactly) which needs to be replaced and that would cost around $300.
But here is the the main issue. It wasn't the intake manifold nor the gasket which needed to be replaced, after replacing all 4 tires the indicator went off and there are no engine codes anymore. I don't know how they were related but that is what happened. If I blindly believed their foreman, I would have spent around $2k for no reason.
Ah, and for that faulty diagnosis I had to pay $150.
Will be back next time.
Great service and value as always. Small hiccup with an initial misdiagnosis of a front end suspension issue, but they quickly let me know and got it right.
All good, time will tell if good work was performed on the car.
Just an inspection, so not much to say about it. Customer service was good, though!
The guys at the garage are excellent I knew what was wrong with my car but I want a second opinion and they are so honest and right to the point they put the part in and didn't charge me labor I'm so extremely happy everybody should go to the garage they are one of the most honest and respectful places to go and have your car work done even if you're a lady you would have no problems going on here because they don't screw people over I highly recommend them to anybody.
Quick, efficient and courteous.
Fast, nice, reliable.
Wonderful as always!
The garage has always been extremely knowledgeable and has taken good care of my car.
Very informative and prompt answering questions. Gave me a great recommendation and a referral for a rental car in the mean time. Thanks Tony!
Quick courteous service, also offered an inspection for free (which I did not need) to give a bench mark for future service.
The work they did was quick and accurate to what I asked for. They didn't do anything more than I had asked and communicated everything they were going to do clearly.
Went in for an oil change. During routine inspection of the car, Warren found that battery CCA was at 225 (rated for 550). Called before replacing the battery (during which time I told him that I preferred Bosch batteries over what they carried in stock) and had the battery replaced in a subsequent service inspection.
It was after the subsequent service inspection that I noticed that a part of the trim was hanging down loose. Called Warren, who explained to me that their staff hadn't needed to work on the interior, but that he would be happy to help me out and get it fixed up. Brought it in that day, and was out of the shop within 20 minutes.
Honest staff, great service, and super responsive to customer queries. Would absolutely go back.
As always, friendly and highly professional.
The folks at The Garage have been taking care of my Volvo (2004) for 7 years. They have never attempted to sell me something I did not need, they are always straightforward about what needs to be done and the pricing. In addition to their honesty, they are a joy to work with, always polite, and there is a good sense of humor going on there. They understand what Customer Service is all about. I would never consider taking my car anywhere else.
Always great service that you can trust!
Great service and nice people!
Had my 90k maintenance done. Lot cheaper and more efficient than the dealership offered.
Very friendly, helpful, and accommodating to my needs.
They will go the extra mile for you
They do great work.
Reviewed them first on Yelp - 2nd time I've had work done there - Great staff & prices - Couldn't be more pleased & plan to return for other things such as tune-up, etc.
The Garage left my car overnight for me, as they only finished repairs later in the day and I was unable to come pick it up. They've done this for me in the past, but left it in a parking space near the shop. This time they left it at a meter, which got me a ticket. I wish if they did that they would let me know in the future. Thankfully the garage paid the ticket and was excellent about their treatment. I will continue to use the Garage.
Very professional and courteous service
I was very satisfied, thanks!
I love the Garage!
They are absolutely great!! I feel safe going to them....they are fair in their pricing and always am confident that my vehicle is in perfect working order.
Professional, and loath to recommend repairs that aren't necessary. Very reasonable prices. And after the repairs are done the Garage gives your car a nice wash. I won't use any other repair shop in the future.
I appreciate The Garage's flexibility and personal touch.
These guys are jut great.
These guys were there when I needed them. Very friendly. Great service. Fair price.
I came in expecting that more work was needed, but they were clear that it was not yet necessary.
Great service! Prompt and meticulous. Highly recommended
The guys there are always accomodating & make you feel comfortable leaving your car with them to take care of.
Prices are not the cheapest but the work and parts are high quality
Everything is great except the location, kind of remote. But it has always been a good experiece there.
Warren is great to work with. Professional, laid back, no pressure and direct to the problem. Thank you Warren and thanks to all other ppl involved @ The Garage.
They are super accommodating, keeping my car for an extra day for me, and the way they share their recommendations for what I need to consider is awesome. Heart these guys!
Great, honest people at the Garage. I never feel like I've been 'ripped off' as is the feeling whenever I would go to the Dealership for repairs and service. I love the Garage, and their work is top-notch. I never had any problems with them; and I have recommended them to my sister and fiance. They also have reasonable prices, and are up front about work being done to your car.
The Garage provided great service without any pressure or effort to "up sell" . They seem very knowledgeable and are professional and courteous. All my future mechanical work will be done by The Garage and I will recommend them to friends and family.
These guys are really professional and friendly.
Bit pricey. Spent over $1000 for a 122,000 maintenance
Pointed out issues to keep an eye on without any pressure to get additional repair work before absolutely necessary.
Great service. Thanks!
The Garage replaced parts in the car that were unnecissary and caused an additional problem to the car that cost me $1000 to repair!!
The entire crew at The Garage is awesome and trustworthy - which is hard to find when it comes to mechanics. There's a reason why I won't use anyone else.
I had asked that my side mirror be replaced. The part was not in stock, so I was told that I would get a call when it came in. I was never contacted.
The Garage is the only place in San Francisco I trust to take care of my truck.
I was recommended to the Garage by a co-worker. I work in SF and commute about 1 hour to the south bay, so when my car was acting up after my commute in one morning, I was really worried. I had no idea about places to take my car, exept the dealer, who wouldnt even give me an appointment for another 2 days. The Garage came highly recommended by a critical co-worker, so I called and was able to bring my car that afternoon. The guys gave me their names, understood my commute issue and listened to me. They followed up with me by phone, explained the problem and gave me estimates that were fair and gave me specifics on parts and labor. They didn't try to pull the wool over my eyes. Completely professional, but also friendly. Like having a good friend who has a garage who is giving you a fair price on the work he will need to do to help you out. I got back to the south bay safely the next day. Completely satisfied!
They fixed my car, it just sucked that the repair was for a faulty Spark Plug that had been installed by them the year before.
Great service and friendly people.
Good service and progressive use of web automation for reminders, alerts etc.
I felt that they really cared about my concerns and stayed within the parameters that we discussed.
I appreciate their mechanic's honesty on whether to make certain repairs. Never feel like I'm being taking advantage of when I come here. When the time comes to make these repairs, I will DEFINITELY be going to the Garage. Good work, guys!
I received excellent customer service and repair work when I brought my car into The Garage. Thanks guys!!!
The Garage is great!
The people here are knowledgable about mechanics, they're honest and very reliable. Love this shop.
Still have weird unaddressed noises and performance issues. Car is running but not sure they identified the problems
I really trust the guys at The Garage.
I had an emergency repair and had stopped at a highly recommended garage first. They were booked and referred me to the Garage. I called and they were able to see me immediately. The quote came in a reasonable amount of time and under what I expected it to be. I was able to pick my car up by the end of the day. I'll definitely be going back.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service