The Car Shop

✓ RepairPal Certified
821 W Broadway
Tempe, AZ 85282 USA
View map and get directions
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
Call now:
(480) 405-4399
69 Verified Reviews

Auto Repair Experience

  • Len Smith, Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience
RepairPal Scorecard

The Car Shop was established in 2008 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features a team with an excellent mix of experience, ongoing training, and ASE certifications. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignments, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “knowledgeable”, “outstanding”, “friendly”, “courteous”, and "honest". A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Auto Repair Experience

  • Len Smith, Owner
  • Established 2008
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 50 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts


  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet


  • NAPA
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

65 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer January 30, 2017


by - Verified Customer January 04, 2017

Len and Kiwi nice work!

by - Verified Customer January 04, 2017

As usual, great.

by - Verified Customer December 18, 2016

As always, amazing job. Have already referred countless people here to which many have gone. Paul is phenomenal as always. Keep it up guys! Customer for life!!!!

by - Verified Customer November 18, 2016

Great work as always

Show more reviews
by - Verified Customer October 31, 2016

Paul is always very friendly at the front desk, and the rest of the crew never hesitate to offer their assistance. Great bunch.

by - Verified Customer November 09, 2016

Heard a noise coming from the engine and came in to get it checked out - turned out the serpentine belt and pulleys needed replaced. Glad it was identified and felt as though the repairs were reasonably priced.

by - Verified Customer August 30, 2016


by - Verified Customer August 23, 2016

Friendly. Happy to go beyond expectations.

by - Verified Customer August 22, 2016

Excellent service and quality of work honest and reliable.

Show more reviews
by - Verified Customer August 19, 2016

Awesome customer service and they always go above and beyond and make sure the car is good to go!

by August 12, 2016

I had a list if items to be checked out. As far as I can tell, all were checked and fixed if needed. However, though I was assured that everything passed muster, I still hear a wheel-related squeak that concerns me. I hope I can find the time to take my vehicle back.

by - Verified Customer July 19, 2016

Fast service, good work, fair price.

by - Verified Customer July 12, 2016

Everyone was polite and professional. They provided a ride to me while my car was being serviced and did a great job taking care of me and my car. I have already recommended The Car Shop!

by - Verified Customer June 30, 2016

Great service, customer care, and workmanship

Show more reviews
by - Verified Customer June 29, 2016

Great service and follow up. Hope it keeps up.

by - Verified Customer June 13, 2016

Friendly, they know their job,

by June 13, 2016

The people are great very friendly and knowledgeable. The mechanics are very skilled and thorough.

by - Verified Customer May 25, 2016

The staff know their business and are very trust worthy and honest. Paul at the customer desk is excellent and knows customer service.

by - Verified Customer May 24, 2016

The staff was kind and polite. The price was right. The oil change was done in a reasonable time, and they rotated the tires as part of the service.

Show more reviews
by - Verified Customer May 19, 2016

They knew what I needed and worked hard to find it.

by - Verified Customer May 12, 2016

The staff was very friendly and provided great feedback and answered all questions I had.

by - Verified Customer April 29, 2016

Paul was really helpful and kind! They offered me a shuttle to and from ASU and both of the drivers made me really comfortable. I live about 30 minutes away from The Car Shop but I will definitely be making the trip out there in the future if my car ever needs fixing again.

by - Verified Customer April 26, 2016

Repair was completed quickly and as scheduled.

by - Verified Customer April 26, 2016

They caught a power-steering problem, which they had forewarned me might be coming at the last regular check-up. Greatly appreciated the heads-up and the follow-through.

Show more reviews
by - Verified Customer April 23, 2016

The car shop does work all my trucks. They always do a great job.

by - Verified Customer April 21, 2016

It all seems fine.

by - Verified Customer April 21, 2016

I had a mirror installed; given option of new vs used; very pleased with price, service and follow up.

by - Verified Customer April 18, 2016

Paul was great. Fast and convenient.

by - Verified Customer April 11, 2016

I have had several vehicles maintained by The Car Shop. I have never been disappointed. They keep you apprised of the work they are doing or what they recommend and only do what you ask. I would, and have, recommended The Car Shop to anyone who asks.

Show more reviews
by - Verified Customer April 04, 2016

Great team, great ownership, committed to solving your auto issue light on your pocketbook, but done right!

by - Verified Customer February 26, 2016

They always let you know what they find, and then what is urgent and what can wait.

by - Verified Customer February 18, 2016

Friendly and expedient.

by - Verified Customer February 11, 2016

Made to feel welcome. Helpful. Good response under urgent conditions.

by - Verified Customer February 09, 2016

Great and timely service.

Show more reviews
by - Verified Customer February 04, 2016

I like their honest advice, personal courtesy, and fair prices.

by - Verified Customer February 01, 2016

The service was awesome and the results were way better than I was expecting.

by - Verified Customer January 29, 2016

Great Service and Great Repair Job.

by - Verified Customer January 29, 2016

Fast honest service.

by - Verified Customer January 18, 2016

We have been doing business with the car shop for many years and have always been satisfied customers.

Show more reviews
by January 15, 2016

I've used Car Shop twice for 2 vehicles because it was recommended by AAA and was convenient. The experience was not bad, but there is room for improvement.

by - Verified Customer January 14, 2016

They always take care of me.

by - Verified Customer January 11, 2016

They said my brakes was going bad. I got a second viewing on the brakes from a main corporation, they told me my brakes was practically new and didn't have to pay for the check up, I only put a 4 because the cashier let me go first.

by - Verified Customer January 10, 2016

Outstanding customer service Fair, transparent pricing Quick service - done right done fast.

by - Verified Customer January 06, 2016

Quality service, fair price.

Show more reviews
by - Verified Customer January 05, 2016

I am confident they will provide good service.

by - Verified Customer January 03, 2016

That are all awesome and help me out whenever I need! Great service and I am always satisfied!

by December 30, 2015

Great service in all ways.

by - Verified Customer December 28, 2015

They took care of my problem with precision and speed.

by - Verified Customer December 22, 2015

These guys are always super nice and very knowledgeable. They explain everything to me which is really nice. I've looked up comparisons for what they charge me and they are really fair.

Show more reviews
by - Verified Customer December 16, 2015

I have been taking my vehicles there for 25 years.

by - Verified Customer December 13, 2015

They are very responsive, very clear and honest about what car really needs and what is not necessary.

by - Verified Customer December 10, 2015

Paul was professional, efficient, and kind. He went out of his way to offer to bring my car to my house when I couldn't pick it up.

by - Verified Customer December 07, 2015

EVERYONE there is extremely helpful and courteous. Pricing was great as well.

by - Verified Customer December 07, 2015

Excellent work, delivered on time--they did very fine body work on the front of my car. Price was reasonable, and they explained that the costs were based on. The manager and employees are great to work with, always friendly and professional.

Show more reviews
by - Verified Customer December 02, 2015

Good service.

by - Verified Customer December 02, 2015

I have been treated respectfully and with integrity.

by - Verified Customer November 30, 2015

I have recommended the shop to friends and colleagues.

by - Verified Customer November 26, 2015

Nice, honest Mormon manager, quick work, precise estimates.

by - Verified Customer November 23, 2015

Excellent and professional service.

Show more reviews
by - Verified Customer November 23, 2015

I like the people in the service they provide.

by - Verified Customer November 20, 2015

Good service.

by - Verified Customer November 17, 2015

The employees at The Car Shop are always friendly and helpful when I come in for service. They don't try and tell you that you need to have service done that isn't necessary and they give you recommendations on future services that you will need.

by - Verified Customer November 08, 2015

They are very good.

by - Verified Customer November 06, 2015

I like their excellent service.

Show more reviews
Get Directions to The Car Shop
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners