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The Car Shop

10313 N Nebraska Ave, Tampa, FL 33612 Map & directions

Call Now: (813) 377-3653

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About The Car Shop

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
87
Tools & Equipment (?)
98
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The Car Shop has been serving the community of Tampa since 1992. This shop is run by Brian Stillwell, he is the owner, manager, and lead technician. Brian has more than 30 years of automotive industry knowledge and has earned his ASE Master Certification. He currently has three technicians on staff, they regularly attend training classes to keep up to date with new automotive system and repair strategies. Quality tools and equipment on hand are what we would expect to see at this Certified shop. This shop also offers a complete Detail Department! For your convenience they also offer a local shuttle service, rental car, free WiFi internet access, and early bird/after hours drop-off.

 

**Now Welcoming Appointments on the 1st Saturday of Each Month!! **

Message from the Shop

We are a complete and full service repair shop. We also have a COMPLETE detail dept. All work is backed by a 12 month 12000. mile Parts & Labor warranty NATIONWIDE. Advanced Technology,Old Fashion Service! We will fix your car right or you don't pay!!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Specialties

AC/Heating Check Engine Light Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Early Bird Dropoff
Free Estimates Free Inspection Heated Waiting Room Loaner Car
Parts/Accessories Rental Car Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 13 verified reviews (19 total)

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The Car Shop
Verified Customer
March 19, 2013

Family oriented. No pressure. He is a nice guy. We've been going to them for years. About as nice as a repair man can get.

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The Car Shop
Verified Customer
March 12, 2013

The owner, Brian, is an expert at diagnosing problems.

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The Car Shop
Verified Customer
March 11, 2013

Very knowledgeable quality and timely work. I highly recommend them. I've been going there for 12 years and I travel for business. I traveled 35,000 miles and it's never left me stranded because he is on top of what needs to be done.

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The Car Shop
Verified Customer
March 08, 2013

The people at The Car Shop are top quality with integrity.

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The Car Shop
Verified Customer
February 21, 2013

I would highly recommend their service to anybody. They provide excellent quotes on the repairs. My car was ready on time.

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The Car Shop
Verified Customer
February 05, 2013

Brian is knowledgeable, honest, and never adds anything that does not need fixed. He always checks for a recall on the issue and will save customers money by checking that first.

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The Car Shop
Verified Customer
December 28, 2012

It's an honest shop with great prices. The work is great, on time, and reasonably priced. The people there are great. I've used them several times since then.

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The Car Shop
Verified Customer
December 28, 2012

I think The Car Shop does excellent quality work and they're an excellent mechanic.

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The Car Shop
Verified Customer
March 29, 2013

Very reliable car shop and the job gets done. He stands behind his work.

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The Car Shop
Verified Customer
March 27, 2013

Overall, a great experience from start to finish.

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The Car Shop
Verified Customer
March 22, 2013

Brian and his staff are knowledgeable, curious, and honest.

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The Car Shop
Verified Customer
February 27, 2013

I think they are honest people. They are a good shop to go to. They are fair and will not rip you off.

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The Car Shop
Verified Customer
February 12, 2013

I've had issues where I've needed to call and get in on the same day. They are very flexible. Even though he was busy with other customers, he did a 2 hour job in 30 minutes. That's very important to me.

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The Car Shop
August 26, 2013

Found The Car Shop on the internet when I need my 99' Mercedes C280 worked on. Brian went out of his way to accommodate the repair. Mercedes' new policy is not to sell parts unless the service work is done at the dealership. I found the part,ignition starter switch,on the internet and had it shipped to Brian. Because each part of a Mercedes is coded to work only in a specific car, Brian had to rebuild the original switch with the one I bought. Bottom line, I had my car back within 24 hours. Brian also check the entire car for any other issues. I have lived in the Tampa area for almost 18 years and finally found an auto repair shop that I can truly trust.

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The Car Shop
October 18, 2013

Brian and staff are the best around. You can rest assured you are not getting taken advantage of here. Same location for over 20 years, means you are doing something right.
Our family has used The Car shop for almost 3 years now. Often times he saves me money by eliminating unnecessary repairs that other shops had recommended. But we now only use The Car Shop, so it puts our mind at ease knowing we are only getting things that really need to be done - and they come with the Brian Guarantee.

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The Car Shop
August 30, 2013

I've used The Car Shop for years! For both our business fleet and personal vehicles. I have to drive a bit to get to The Car Shop - but it's worth it! Their repair costs are fair and reasonable, but the level of trust and integrity you get is priceless! I've highly recommended them to friends and clients and every one of them have been happy with the service! Thanks Brian and The Car Shop Crew!!!

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The Car Shop
August 26, 2013

It's never a good thing to have to have unexpected auto repairs but the guys at The Car Shop have always provided good, honest service at a reasonable price. Brian always goes above and beyond to help me and get me back on the road. I would recommend this business to anyone. I have lived in Tampa for 23 years and have been through many car repair shops. It's nice to have finally found one that is honest and fair and stands behind their work. They are always willing to go the extra mile for me and I appreciate it.

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The Car Shop
July 18, 2014

Very good, did a great job, changed only the required part. Dealer estimate $4800, other shop estimate $1700, but this person charged only $350, you do the Math.

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Reply from The Car Shop -  BstillJuly 21, 2014 06:13

You are very welcome! It is what and how we do it! Looking forward to seeing you again!

The Car Shop
November 12, 2013

DO NOT WASTE YOUR TME W/ THIS PLACE!! I used repair-pal to help me find a shop that was good and reliable and honest, because my last experience w/ a local shop turned into a nightmare... So I take my car to top shop this morning to just have them look at it for a second opinion and after giving telling him of 3 things I was concerned w/ my car, Brian(who is extremely rude!) tells me that my car is headache that he doesn't want to be bothered w/ and turns my business away! First off, I was wanting him to just look at it, for another opinion of what was going on w/ mycar..I only had a couple of things repair at another facility and was questioning their work..which was looking at a pully that was making noise, a vibration in my front right tire and wanted to know about a valve chatter when 1st started from a cold start(which is a common issue w/ these cars).. How in the HELL that is a headache is beyond me! Leads me to believe he either isn't that knowledgeable or his too lazy to work on a car that would require more thought than he is accustomed to..How he gets good reviews for that kind of attitude is beyond me,other than the fact that his only reviews is by women..l bet if l was a woman , he wouldn't have been rude and turned away my business... Just came back from a local garage, THEY diagnosed the problems in just a FEW minutes and ALL are relatively SIMPLE FIXES, that would NOT be classified anywhere near a headache.

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Reply from The Car Shop -  BstillNovember 12, 2013 11:51

My first thought was to remove this, but I thought it would be a good chance to say that not all people are a good fit and a repair shop. I have had my shop now for 23 years now and I have lots of experience with this type of client. He has been going shop to shop at least 3 that he told be about having his car fixed here and there. Having problems with each one. When I was told about a problem with a earlier repair at another shop, I told him I'm sure they would like a chance to make it right just as I would. He then told me that they would no longer work on his car. Well after that and his explanations about what he had had done in the past and problems now, I decided that he would not be a good fit here at The Car Shop. Long story short I made a executive decision that the car and the client would never be happy with us and my time was better spent helping others. I hope he finds a shop he can work with.Good luck Mr.jcrocker17

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(813) 377-3653

Auto Repair Experience

  1. Brian Stillwell, Manager
  2. Established 1992
  3. 3 Auto Repair Mechanics on Staff
  4. 34 Years of Car Repair Experience