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The Auto Shop

2560 E Plano Pkwy, Plano, TX 75074 Map & directions

Call Now: (972) 521-3922

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About The Auto Shop

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
100
Tools & Equipment
89
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

The Auto Shop was established back in 1981 and has been proudly serving Plano and the surrounding area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog & safety inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “trustworthy”, “friendly”, “awesome”, “knowledgeable”, and "courteous". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.

Message from the Shop

We specialize in one day turn around on most repairs and offer a 48 month / 48,000 mile pro-rated warranty on most repairs. We are a complete general automotive repair facility with 63 work bays.
All of our technicians are certified with at least one nationally recognized organization to make sure that your vehicle is correctly repaired in a timely manner. We are a Bosch Service Center, a General Motors Delco-Tech Shop, a NAPA Car Care Center and a A.A.A. Approved Repair Facility as well as an A.S.E. Blue Seal Shop of Excellence so we can take care of all of your recommended factory service schedules as well as do all of your major repairs!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Financing
Free Multi-Point Safety Inspection Open Saturday Rental Car Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 16 verified reviews

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The Auto Shop
Verified Customer
July 20, 2015

They almost always get the repairs correct the first time. Not having to return my cars for re-work is worth something to me.

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The Auto Shop
Verified Customer
July 17, 2015

Receptionist is friendly and courteous. Area kept clean.

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The Auto Shop
Verified Customer
July 11, 2015

Good service, reasonable price. They fix it the first time.

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The Auto Shop
Verified Customer
June 22, 2015

Every time I take one of our vehicles in for repair they explain thoroughly what repairs are needed and if I cannot afford all the repairs at that time they come up with an alternate solution or work with me in paying for everything. They are aware of our financial situation and work with me.

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The Auto Shop
Verified Customer
June 14, 2015

I like the service, friendliness and honesty. You are always kept in the loop the entire process. This may not be the cheapest place, but the best quality service. I will always come back even for minor things like oil change. I love everyone who works here!

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The Auto Shop
Verified Customer
May 31, 2015

Reliable service, knowledgeable and friendly staff, honest needs assessment.

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The Auto Shop
Verified Customer
May 24, 2015

The Auto Shop is one of the best places I've ever gone for car service and repair. Once I moved out of state I looked for a place that could be similar to The Auto Shop!

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The Auto Shop
Verified Customer
May 23, 2015

Great service, good pricing, trustworthy repair techs!

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The Auto Shop
Verified Customer
May 13, 2015

The technicians are very knowledgeable and go over required work in detail prior to doing the job. Very friendly place, and always happy to answer questions and provide help.

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The Auto Shop
Verified Customer
May 05, 2015

The service was good and timely.

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The Auto Shop
Verified Customer
April 26, 2015

Excellent service. They fix the problem and have a friendly staff! They're awesome!

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The Auto Shop
Verified Customer
April 23, 2015

I like their honesty and integrity. That goes really really far with me.

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The Auto Shop
Verified Customer
April 18, 2015

Service seems great but sometimes we have to return for same problem. Undiagnosed recurring problems are expensive.

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The Auto Shop
Verified Customer
March 23, 2015

They explained exactly what the issue was, what they were going to do about it, what it cost and then did exactly what they said they were going to.

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2 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(972) 521-3922

Auto Repair Experience

  1. Jerry Kezhaya, Manager
  2. Established 1981
  3. 4 ASE Certified Auto Technicians
  4. 86 Years of Car Repair Experience