The Auto Shop
901 N Central Ave, Phoenix, AZ 85004 Map & directions
Call Now: (602) 730-9371
“Every time we have had a problem, it has been fixed promptly and correctly.”
“The guys at The Auto Shop have never let me down. They'll let me know what needs to be done and in what order...”
“They do great work and they are extremely fair and knowledgeable!”
“Customer service is the best. They always take care of me and take the time to explain why some repairs are...”
“Good people, great work.”
“I absolutely love this shop and have already recommended it to friends.”
“They were very helpful and welcoming. I honestly felt like family. They went above and beyond to help me with...”
“Courteous staff, good service, everyone seems honest and genuine.”
“Service was great. Very friendly, honest, and fair.”
“They do good work and I trust them.”
About The Auto Shop
RepairPal’s Comprehensive Evaluation
The Auto Shop was established back in 1979 and has been proudly serving the Phoenix area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “dependable”, “friendly”, “honest”, “helpful”, and "professional". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Message from the Shop
We here at The Auto Shop believe our customers determine our future. We believe each customer is as important as the next and deserves to have their vehicle serviced right the first time; in a timely fashion and for a fair price.
We provide a 3 year/ 36,000 mile parts and labor warranty, free shuttle service, rental vehicles and a VIP program where clients can earn free services every time they come in.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts||Tire Sales/Repair||Vehicle Detailing|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Financing|
|Free Estimates||Gas/Diesel||Heated Waiting Room||Military Discount|
|Parts/Accessories||Rental Car||Senior Discount||Service Guarantee|
|Warranty Accepted||Wireless Internet|
Customer Reviews 49 verified reviews (52 total)49 Sort by: Date |
I've been a customer of the Auto Shop for about 10 years, but I've now given up on them. After a recent major repair, I discovered that my A/C had stopped working. After agreeing to fix the A/C for the cost of parts, the shop charged me about double the going rate for the parts. Acted like they were doing me a big favor for charging me "only" $865 for the compressor kit. When I went to check the oil a couple of days later, I saw that they had left the battery completely unsecured. They left off the bolt that holds the battery in place and it was just rattling around under the hood.
Was told that this shop specalizes in Saturn. I called for an estimate before taking my car in about 3 days later. Was shocked by cheerful person that greeted me at the door and when I give him my name, he remembered our radiator conversation and said that was a phone estimate, If anything changes while doing the repair, he'd call me first. Well, 2 hours later he did call (here we go right?) BUT ...... He said no other repairs are necessary, it would be done by 4pm and the final cost was less than the original estimate. I was blown away, didn't think that ever happened? They were right in the middle of what Pay Pal online estimated the repair to cost. THANK YOU Pay Pal and The Phoenix Auto Shop for honest work well done!
I've been a customer of The Auto Shop for years, and I've taken a variety of vehicles to them for repair.
They have always been helpful even when I didn't bring a vehicle in. I had a vehicle into a dealership for a Recall repair. The dealer wanted to do more work, "as long as they were in there". I called the Auto Shop, and they listened and recommended that I let the dealer do that additional work, because it made sense, it would be cheaper for me because the dealer already had the engine torn apart. That's service!
I highly recommend The Auto Shop for your auto care needs.
I took my car to this shop because I thuoght I had a problem. The service light blinked on and off. The owner explained that this was a self-diagnostic and the plugged it in to the computer and then said, "go home, there is nothing wrong." They did not laugh at me and they charged me nothing. I WILL be taking my car there when I need work.