The Auto Shop

✓ RepairPal Certified
901 N Central Ave
Phoenix, AZ 85004 USA
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7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
Call now:
(602) 730-9371
49 Verified Reviews

Auto Repair Experience

  • Mickey Hermes, Manager
  • Established 1979
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 59 Years of Car Repair Experience
RepairPal Scorecard

The Auto Shop was established back in 1979 and has been proudly serving the Phoenix area ever since. This shop features a very experienced, well trained, and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “dependable”, “friendly”, “honest”, “helpful”, and "professional". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Auto Repair Experience

  • Mickey Hermes, Manager
  • Established 1979
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 59 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Vehicle Detailing
  • Windshield/Glass


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet


  • ASA
  • ASE Blue Seal
  • NAPA
  • iATN

Message from the Shop

We here at The Auto Shop believe our customers determine our future. We believe each customer is as important as the next and deserves to have their vehicle serviced right the first time; in a timely fashion and for a fair price.
We provide a 3 year/ 36,000 mile parts and labor warranty, free shuttle service, rental vehicles and a VIP program where clients can earn free services every time they come in.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

49 Verified Reviews
by - Verified Customer December 07, 2016

Love this shop. They always work with me on everything.

by - Verified Customer December 02, 2016

They are excellent.

by - Verified Customer December 02, 2016

I appreciate the courteous staff and great work. Love that they have a service to pick you up and drop you off at work. Very convenient.

by - Verified Customer July 31, 2015

Every time we have had a problem, it has been fixed promptly and correctly.

by - Verified Customer July 30, 2015

Honest. Friendly. Good services. Good work and a complimentary shuttle to and from work. Also 0% financing for 12 months was super helpful.

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by - Verified Customer July 30, 2015

The guys at The Auto Shop have never let me down. They'll let me know what needs to be done and in what order of importance. I appreciate their sensitivity to my financial circumstance, whatever it may be when I walk in the door.

by - Verified Customer July 29, 2015

They do great work and they are extremely fair and knowledgeable!

by - Verified Customer July 28, 2015

Customer service is the best. They always take care of me and take the time to explain why some repairs are important.

by July 27, 2015

I've been a customer of the Auto Shop for about 10 years, but I've now given up on them. After a recent major repair, I discovered that my A/C had stopped working. After agreeing to fix the A/C for the cost of parts, the shop charged me about double the going rate for the parts. Acted like they were doing me a big favor for charging me "only" $865 for the compressor kit. When I went to check the oil a couple of days later, I saw that they had left the battery completely unsecured. They left off the bolt that holds the battery in place and it was just rattling around under the hood.

by - Verified Customer July 24, 2015

I've use The Auto Shop for close to 30 years and they have always done me right.

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by - Verified Customer July 20, 2015

Service is always great! I've never had any problems anytime I've had my vehicle worked on. The atmosphere is very welcoming and so is the staff!

by - Verified Customer July 17, 2015

Good people, great work.

by - Verified Customer July 16, 2015

The people are terrific! They know their stuff, provide excellent service, and are honest as the day is long. I take my Ford there for service even though it is still under warranty! Much better service than at the dealership!

by July 15, 2015

Dependable service.

by - Verified Customer July 15, 2015

Good service, but a little pricey.

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by - Verified Customer July 10, 2015

Good work at reasonable price.

by July 09, 2015

The Auto Shop has maintained and repaired my vehicles for approximately 25 years. All services have been performed correctly at a reasonable price.

by - Verified Customer July 07, 2015

Auto Shop has always been available to help when I needed it.

by - Verified Customer June 24, 2015

Mickey and his staff are always very helpful, professional and courteous. There have even been 2 occasions that I have brought my vehicle in and have been advised by Mickey that it should be covered by warranty. That's one of the reasons I keep coming back and always recommend them.

by - Verified Customer June 18, 2015

I absolutely love this shop and have already recommended it to friends.

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by - Verified Customer June 16, 2015

They were very helpful and welcoming. I honestly felt like family. They went above and beyond to help me with my issue. I always recommend this place to everyone.

by - Verified Customer June 16, 2015

They know what they are doing. They are polite and kind. Service is amazing and just worth every dollar. I worried about finding a shop that would do good work when I first moved down here. Now, I will not take my car any where else.

by - Verified Customer June 15, 2015

I like the location and convenience.

by - Verified Customer June 12, 2015

I never have any problems with my vehicles after the mechanics work on my cars. The guys in the office are always helpful and knowledgeable in answering any questions I may have. They go above and beyond always!

by - Verified Customer June 11, 2015

I only had a check up done on my car, no work. But the price was reasonable, I was given reliable information, and the people I spoke with were all friendly and helpful!

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by - Verified Customer June 10, 2015

Courteous staff, good service, everyone seems honest and genuine.

by - Verified Customer June 09, 2015

Great Service, Honest people, always helpful and friendly.

by - Verified Customer June 02, 2015

There service prompt.very nice also they made me feel like I was being listened to and not taken advantage of.

by - Verified Customer May 20, 2015

The Auto Shop is fair and reliable.

by - Verified Customer May 14, 2015

They do only the work that is needed.

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by - Verified Customer May 14, 2015

I will return and would recommend to a friend.

by - Verified Customer May 12, 2015

They are friendly & helpful.

by - Verified Customer May 12, 2015

Pretty good but kinda pricey.

by May 11, 2015

Pretty good.. pricier for repairs though.. got lower quotes after.

by - Verified Customer May 08, 2015

Nice and helpful service.

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by - Verified Customer May 05, 2015

Great people, great service.

by - Verified Customer May 01, 2015

The service is wonderful and the workers are very considerate!

by April 24, 2015

Good service.

by - Verified Customer April 20, 2015

Service has always been good, though the price can be a little high.

by - Verified Customer April 14, 2015

I have always been happy with the service.

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by - Verified Customer April 10, 2015

Service was great. Very friendly, honest, and fair.

by - Verified Customer April 07, 2015

The Auto Shop has always give me excellent service and I trust them.

by March 31, 2015

They are great and get the job done.

by - Verified Customer March 30, 2015

Elijah was extremely friendly and I felt he gave me a good price for services rendered. The work was excellent and I would not think twice about having future car repair done there.

by - Verified Customer March 26, 2015

I have had nothing but great service from Mickey, Elijah and the team.

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by March 24, 2015

I like their convenient location.

by - Verified Customer March 02, 2015

Great service and friendly staff.

by - Verified Customer February 20, 2015

Service is great.

by - Verified Customer February 16, 2015

I have always had good experiences with The Auto Shop. They have always been upfront and honest with me.

by February 06, 2015

I believe I already have recommended The Auto Shop to a friend.

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by - Verified Customer February 05, 2015

Honest, reliable service.

by - Verified Customer February 02, 2015

They do good work and I trust them.

1 verified customer did not leave comments but provided this rating:
by Nan
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