✓ RepairPal Certified
8797 Irvine Center Drive Ste D
Irvine, CA 92618
View map and get directions
7:30am to 6:00pm
7:30am to 6:00pm
7:30am to 6:00pm
7:30am to 6:00pm
8:00am to 2:00pm
7:30am to 6:00pm
7:30am to 6:00pm
Call now:
(949) 625-4109

Auto Repair Experience

  • Sean Nguyen, Service Manager
  • Established 2013
  • 3 Auto Repair Mechanic on Staff
  • 26 Years of Car Repair Experience


THE Auto Shop was established in 2013. This RepairPal Certified has great customer service, as verified in our unbiased review of their most recent customers. The staff is a great mix of experienced, dealership-trained technicians, and ambitious new comers. They receive professional training to help ensure they can address your customer service needs, as well as the repair needs of your vehicle. This shop has invested in some of the best automotive tools and computer diagnostic equipment to help their technicians perform accurate diagnoses and repairs. The work performed is backed by a 24-month / 24,000-mile warranty. Local shuttle service, rental cars, and loaner vehicles are available for your convenience. There's also a modern lounge with coffee, wireless internet, and a phone charging station available for your comfort.


Auto Repair Experience

  • Sean Nguyen, Service Manager
  • Established 2013
  • 3 Auto Repair Mechanic on Staff
  • 26 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Child Friendly
  • Chinese Spoken
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

We welcome and appreciate your business. 24 Month 24,000 Mile Warranty on worked performed. 20% Labor (first time customer)


Overall Rating

71 Verified Reviews

Customer Reviews

Verified CustomerJanuary 22, 2015

Very friendly and efficient service. I can trust them to do the work well without overcharging.

Verified CustomerJanuary 22, 2015

The service was very good and Sean was so friendly, nice, and helpful.

January 22, 2015

Good customer service.

January 22, 2015

Professional and clear about problems and expectations.

January 22, 2015

All my inquires and issues on my vehicle were taken cared of. They helped me in so many ways, including suggestions from the more knowledgeable and experienced mechanics. Friendly environment and we'll respected.

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Verified CustomerJanuary 21, 2015

The service at the Auto Shop was excellent from beginning to end. The customer service was friendly and efficient, always keeping in contact to let me know what was happening with my car. The service was prompt and the repair information clear.

Verified CustomerJanuary 20, 2015

Honest and fair.

January 20, 2015

Good service.

January 20, 2015

Quick service and reasonable rates.

Verified CustomerJanuary 16, 2015

Staff seem very helpful and courteous. Vehicle seems to be better than when it was taken in.

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Verified CustomerJanuary 15, 2015

Great service. Prices are a bit high.

January 15, 2015

The service was fine.

Verified CustomerJanuary 14, 2015

Great service.

Verified CustomerJanuary 14, 2015

The service and pricing is excellent. I appreciate that an oil change will be completed in an hour unlike the dealership which always seems to take over 2 hours.

Verified CustomerJanuary 13, 2015

They are super honest and provide their services at a good price. I really like how they explain very well what is the status of your car and they do not push you to fix anything that doesn't need repair.

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Verified CustomerJanuary 12, 2015

I only had an oil change so I don't have much to go on but in total I have used this shop twice and have been very satisfied with the service and value.

Verified CustomerJanuary 09, 2015

Sean and all the crew and office staff really go to great lengths to provide reliable repairs at a reasonable cost. Communication with the shop is always easy and dependable. Estimates have always been given with any other options available to me. They are all personable and wonderful to have when you need a professional to depend on! Thank you to them!

Verified CustomerJanuary 08, 2015

The guys there are friendly the service was fast. Overall an amazing experience.

Verified CustomerJanuary 03, 2015

Great experience there!

January 03, 2015

Good service at reasonable price.

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Verified CustomerJanuary 02, 2015

Customer service is great. And for someone like me that doesn't understand cars that is important.

Verified CustomerJanuary 02, 2015

Customer service, customer service, customer service!

Verified CustomerDecember 30, 2014

Quick service. They get the job done right.

Verified CustomerDecember 27, 2014

They are a great people to deal with. They offer great prices along with great service.

Verified CustomerFebruary 03, 2014

Great service, friendly.

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Verified CustomerJanuary 31, 2014

My experience with the auto shop has been a 10/10.

Verified CustomerJanuary 27, 2014

All around excellent service.

Verified CustomerJanuary 27, 2014

Very courteous people. Got my service done quick and cheap.

Verified CustomerJanuary 25, 2014

1) They do good work at a reasonable price. 2) They provide great customer service. 3) They have a comfortable, and clean waiting area unlike most shops.

Verified CustomerJanuary 25, 2014

Called before coming in to get an estimate for replacing brake pads. I was told $300 over the phone and was charged $350. Felt like they were just telling me what I wanted to hear to get me into the shop. They did a complementary multipoint inspection and told me I needed to replace my transmission fluid because it was looking "very" dark. That couldn't be right because I literally had it replaced the day before they looked at it. I checked it myself at home and it looked fine. Seems like a typical auto shop trying to milk its customers for all the money they can get, even if it isn't honest.

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Verified CustomerJanuary 22, 2014

They are honest, providing flexible hours, and free rides.

Verified CustomerJanuary 18, 2014

Thought the price, service and quality of work were excellent.

Verified CustomerJanuary 17, 2014

Impressed by the cost, quickness, and friendliness.

Verified CustomerJanuary 16, 2014

Excellent service.

Verified CustomerJanuary 16, 2014

Prompt service, completed on time.

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Verified CustomerJanuary 15, 2014

Excellent and reliable service. Peace of mind knowing that their mechanics are very knowledgeable and will not rip you off.. Very competitive pricing, if not better. 100% trustworthy.

Verified CustomerJanuary 14, 2014

Easy to work with, kept up to speed on all issues. Great work on top of all that.

Verified CustomerJanuary 14, 2014

Friendly service. Very convienient shuttle service.

Verified CustomerJanuary 14, 2014

They provided the service and were personable and courteous.

Verified CustomerJanuary 11, 2014

Excellent job on rotating tires and correcting alignment. Finished the job incredibly fast and I noticed a much better alignment fix than the last place I took it to.

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Verified CustomerJanuary 07, 2014

Honesty. They repaired only what they needed to and nothing more.

Verified CustomerJanuary 07, 2014

They are people I trust to deliver the best service when my car needs repairs.

Verified CustomerJanuary 07, 2014

I now have an oil leak in my car and before I brought it to The Auto Shop my car didn't have a leak. Could be a coincidence that it started leaking that day?

Verified CustomerJanuary 06, 2014

Very satisfied with the service overall. Excellent job done, friendly staffs, and care given to my vehicles.

Verified CustomerDecember 30, 2013

This was a unique auto shop experience. Great service, great price, on time.

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Verified CustomerDecember 30, 2013

Quick, friendly, professional and honest service.

Verified CustomerDecember 28, 2013

Great service, front desk staff very helpful and very nice, sitting area comfortable. Quick service!

Verified CustomerDecember 27, 2013

Good service and commitment to customers.

Verified CustomerDecember 23, 2013

Great overall experience.

Verified CustomerDecember 16, 2013

Great staff with excellent service.

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Verified CustomerDecember 12, 2013

THE auto shop has bar none some of the best customer service I have seen out of any auto repair shop. They offer shuttle rides to the mall to watch a movie which they provide a ticket to. They also have a great warranty with 2 year/24,000 miles which makes me feel well about the investment I put into my car.

Verified CustomerDecember 03, 2013

They are awesome!

Verified CustomerNovember 26, 2013

Seem very honest and reliable and quick. Also reasonable price.

Verified CustomerNovember 20, 2013

I like the work and their honesty.

Verified CustomerNovember 18, 2013

They are close by and convenient. For routine service, it took a little longer than I would've liked, but the waiting room was great (clean and quiet), and I was still able to take care of everything on my lunch break.

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Verified CustomerNovember 15, 2013

Service completed in a timely fashion, and the price is good.

Verified CustomerNovember 14, 2013

The folks were all very helpful and went above and beyond with their assistance. The waiting room made the visit bearable with Wi-Fi.

Verified CustomerNovember 04, 2013

Sean and his team were very timely and professional with their work.

Verified CustomerOctober 28, 2013

They were fast! Helpful. My car is running beautifully they showed me the parts that needed to be replaced so I could see just how bad it was! Nice sitting area most places dont even have one, I am even going to come back this week to get my breaks done.

Verified CustomerOctober 22, 2013

The customer service is fantastic. They were quick, efficient and explained everything.

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Verified CustomerOctober 19, 2013

The staff at THE Auto Shop are extremely friendly. Not only do they have great customer service but they are amazing at what they do. Thank you so much for helping me out!

Verified CustomerOctober 02, 2013

The people were great.

9 verified customers did not leave comments but provided these ratings:
by 6 verified reviewers
by 1 verified reviewer
by Rodney
by 1 verified reviewer
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