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THE Auto Shop

8797 Irvine Center Drive , Irvine, CA 92618 Map & directions

Call Now: (949) 682-3781

See more real customer reviews

About THE Auto Shop

Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Address

8797 Irvine Center Drive IrvineCA 92618 
Get Directions

Note: This shop does not sell parts directly.

Call Now: (949) 682-3781

Tips for An Effective Shop Phone Call:

  • Mention RepairPal to receive your RepairPal 1-year / 12,000 mile service warranty and fair price guarantee.
  • Know your Make Model & Year (2011 Honda Accord EX).
  • Clearly describe your problem (car won’t start, check engine light is on, etc.).

Customer Reviews

Helpful Sort by: Date | Helpful
THE Auto Shop
Verified Customer
January 25, 2014

Called before coming in to get an estimate for replacing brake pads. I was told $300 over the phone and was charged $350. Felt like they were just telling me what I wanted to hear to get me into the shop. They did a complementary multipoint inspection and told me I needed to replace my transmission fluid because it was looking "very" dark. That couldn't be right because I literally had it replaced the day before they looked at it. I checked it myself at home and it looked fine. Seems like a typical auto shop trying to milk its customers for all the money they can get, even if it isn't honest.

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THE Auto Shop
Verified Customer
January 07, 2014

I now have an oil leak in my car and before I brought it to The Auto Shop my car didn't have a leak. Could be a coincidence that it started leaking that day?

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THE Auto Shop
Verified Customer
February 03, 2014

Great service, friendly.

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THE Auto Shop
Verified Customer
January 31, 2014

My experience with the auto shop has been a 10/10.

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THE Auto Shop
Verified Customer
January 27, 2014

All around excellent service.

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THE Auto Shop
Verified Customer
January 27, 2014

Very courteous people. Got my service done quick and cheap.

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THE Auto Shop
Verified Customer
January 25, 2014

1) They do good work at a reasonable price. 2) They provide great customer service. 3) They have a comfortable, and clean waiting area unlike most shops.

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THE Auto Shop
Verified Customer
January 22, 2014

They are honest, providing flexible hours, and free rides.

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THE Auto Shop
Verified Customer
January 18, 2014

Thought the price, service and quality of work were excellent.

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THE Auto Shop
Verified Customer
January 17, 2014

Impressed by the cost, quickness, and friendliness.

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THE Auto Shop
Verified Customer
January 16, 2014

Excellent service.

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THE Auto Shop
Verified Customer
January 16, 2014

Prompt service, completed on time.

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THE Auto Shop
Verified Customer
January 15, 2014

Excellent and reliable service. Peace of mind knowing that their mechanics are very knowledgeable and will not rip you off.. Very competitive pricing, if not better. 100% trustworthy.

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THE Auto Shop
Verified Customer
January 14, 2014

Easy to work with, kept up to speed on all issues. Great work on top of all that.

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THE Auto Shop
Verified Customer
January 14, 2014

Friendly service. Very convienient shuttle service.

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THE Auto Shop
Verified Customer
January 14, 2014

They provided the service and were personable and courteous.

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THE Auto Shop
Verified Customer
January 11, 2014

Excellent job on rotating tires and correcting alignment. Finished the job incredibly fast and I noticed a much better alignment fix than the last place I took it to.

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THE Auto Shop
Verified Customer
January 07, 2014

Honesty. They repaired only what they needed to and nothing more.

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THE Auto Shop
Verified Customer
January 07, 2014

They are people I trust to deliver the best service when my car needs repairs.

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THE Auto Shop
Verified Customer
January 06, 2014

Very satisfied with the service overall. Excellent job done, friendly staffs, and care given to my vehicles.

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THE Auto Shop
Verified Customer
December 30, 2013

This was a unique auto shop experience. Great service, great price, on time.

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THE Auto Shop
Verified Customer
December 30, 2013

Quick, friendly, professional and honest service.

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THE Auto Shop
Verified Customer
December 28, 2013

Great service, front desk staff very helpful and very nice, sitting area comfortable. Quick service!

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THE Auto Shop
Verified Customer
December 27, 2013

Good service and commitment to customers.

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THE Auto Shop
Verified Customer
December 23, 2013

Great overall experience.

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THE Auto Shop
Verified Customer
December 16, 2013

Great staff with excellent service.

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THE Auto Shop
Verified Customer
December 12, 2013

THE auto shop has bar none some of the best customer service I have seen out of any auto repair shop. They offer shuttle rides to the mall to watch a movie which they provide a ticket to. They also have a great warranty with 2 year/24,000 miles which makes me feel well about the investment I put into my car.

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THE Auto Shop
Verified Customer
December 03, 2013

They are awesome!

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THE Auto Shop
Verified Customer
November 26, 2013

Seem very honest and reliable and quick. Also reasonable price.

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THE Auto Shop
Verified Customer
November 20, 2013

I like the work and their honesty.

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THE Auto Shop
Verified Customer
November 18, 2013

They are close by and convenient. For routine service, it took a little longer than I would've liked, but the waiting room was great (clean and quiet), and I was still able to take care of everything on my lunch break.

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THE Auto Shop
Verified Customer
November 15, 2013

Service completed in a timely fashion, and the price is good.

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THE Auto Shop
Verified Customer
November 14, 2013

The folks were all very helpful and went above and beyond with their assistance. The waiting room made the visit bearable with Wi-Fi.

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THE Auto Shop
Verified Customer
November 04, 2013

Sean and his team were very timely and professional with their work.

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THE Auto Shop
Verified Customer
October 28, 2013

They were fast! Helpful. My car is running beautifully they showed me the parts that needed to be replaced so I could see just how bad it was! Nice sitting area most places dont even have one, I am even going to come back this week to get my breaks done.

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THE Auto Shop
Verified Customer
October 22, 2013

The customer service is fantastic. They were quick, efficient and explained everything.

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THE Auto Shop
Verified Customer
October 19, 2013

The staff at THE Auto Shop are extremely friendly. Not only do they have great customer service but they are amazing at what they do. Thank you so much for helping me out!

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THE Auto Shop
Verified Customer
October 02, 2013

The people were great.

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7 verified customers did not leave comments but provided these ratings:

(5) by 5 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(949) 682-3781

Auto Repair Experience

  1. Sam Sargent, Service Manager
  2. Established 2013
  3. 3 Auto Repair Mechanic on Staff
  4. 26 Years of Car Repair Experience