I took my Nissan Maxima to Artis at the Auto Club under recommendation from a guy at Advance Auto Parts to get the timing chain and tensioners replaced. The valve cover gasket was leaking oil as well, so that was "replaced" supposedly by Artis. On the way home, the car was sputtering and smoking. That should have been my first clue. I took the car back the next day and they "had crossed a wire" and they fixed it. I took the car back several weeks later to get the timing chain fixed as I could not leave the car before as I did not have access to another car to drive to work. Artis let me know that he was not accepting American Express anymore, which is what I paid with before. I said that was fine and I would talk to my parents about payment. The car sat there for over a week and Artis told me he was waiting for me to let him know how I would be paying for the service. That really ticked me off. I was without my car for over a week and it was never even fixed! I picked up my car and took it to Complete Car Care on Gervais for timing chain service. When they replaced the timing chain and tensioners, they also replaced the engine seals, including the valve cover gasket! (Which had just been "replaced" by Artis less than a month earlier!) Luckily I used my AmEx card to pay for that "service" at The Auto Club and AmEx refunded my money. I would have been out $300 at The Auto Club for nothing if AmEx had not refunded me.
In short, NEVER EVER GO TO THE AUTO CLUB! EVER!!!!
The whole place is very unprofessional and everyone who works there is too. Avoid at all costs.