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The Auto Club, Inc.

1054 Shop Rd, Columbia, SC 29201

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Service & Repair

Customer Reviews (3 reviews)

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The Auto Club, Inc.
October 02, 2015

In response to CarolinaChick_22:

Speaking from the point of view of a mechanic there is NO WAY to tell an exact date of any part replaced on any vehicle simply by looking at it. Secondly, the water pump on a Camry is behind the timing cover and the timing belt which is INSIDE the engine. If you were not there to replace that then they couldn't even see the pump unless it was taken apart unnecessarily.
I have been to The Auto Club on several occasions and I can tell you that Artis nor any of the other techs there are dishonest. I have known him for several years now and if I know him he would want you to contact him at the shop if you have any concerns about a repair they have done. If you have not even gone back to him with this concern then he, nor any shop for that matter, has or will have a chance to correct any problems that may exist. If you have lost their number I have it right here: 803-771-2255

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The Auto Club, Inc.
September 30, 2015

Years ago my mom took my older model Toyota Camry to this Auto Club when they were on Shop Road. If I remember correctly, Artis is whom assisted us. She had a series of work completed and was supposed to get a brand new water pump. Fast forward, she has another mechanic look at it and he informs her that the pump hasn't been replaced in over 10 years. It sickens me how mechanics can be so crooked and fool women. I'm sure he still has her record. This is only the beginning as I am beginning to make reports everywhere of how we were duped of our money and now our car needs what should have been placed on back then. Mom and daughter. I was a bit younger when we stepped in the office but recollecting back I could feel the dishonesty in the room while I was in there. How sad. Would you want this done to your mom or sister?

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The Auto Club, Inc.
May 16, 2013

Artis is honest. He does good work. He will keep your car running.

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