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The Auto Clinic

17 Nashua Road, Pepperell, MA 01463 Map & directions

Call Now: (978) 769-7038

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About The Auto Clinic

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
95
Customer Service (?)
94
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The Auto Clinic is a highly qualified automotive repair facility that has demonstrated a commitment to hiring experienced, ASE Certified professionals, and requiring they keep up with the latest technologies by continually attending the best automotive training available in their area. This RepairPal Certified shop is equipped with dealership level automotive tools and computer diagnostic equipment to ensure true OEM level service and repairs to your modern vehicle. Their work is backed by a 12-Month / 12,000-Mile Warranty. For your convenience they offer a customer shuttle service, rental vehicles, Saturday hours, early bird drop off, and a clean, comfortable waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Child Friendly Early Bird Dropoff Free Estimates Heated Waiting Room
Open Saturday Open Weekends Parts/Accessories Rental Car
Service Guarantee Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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The Auto Clinic
Verified Customer
October 28, 2013

They are thorough and quick.

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The Auto Clinic
Verified Customer
September 13, 2013

They always go the extra mile and they offer great service, all the technicians are certified, and they set me up with a loaner car while my car was being serviced. They have very friendly and courteous service and they are very professional.

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The Auto Clinic
Verified Customer
September 07, 2013

I'm very pleased with their work, they have been working on my vehicles for 15 years. They do all my work and I recommend them highly.

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The Auto Clinic
Verified Customer
September 05, 2013

Prompt service, they call you with any changes and give you the exact price.

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The Auto Clinic
Verified Customer
September 04, 2013

Quality work; reliable and fair prices.

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The Auto Clinic
Verified Customer
August 30, 2013

They were very efficient and accessible. I was able to get in without a long advanced schedule.

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The Auto Clinic
Verified Customer
August 29, 2013

Every time I take something down there they fix it right. I do not have to take it back.

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The Auto Clinic
Verified Customer
August 24, 2013

They usually provide a reasonable estimate and do the work in a timely fashion.

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The Auto Clinic
Verified Customer
August 24, 2013

He is just a fair man. He never tries to scam you with doing work that is not needed. He tells it like it is. I trust the man. He provides excellent service.

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The Auto Clinic
Verified Customer
August 23, 2013

They do good work and can be trusted.

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The Auto Clinic
Verified Customer
August 23, 2013

They did exactly what they said they would do. It cost what they said it would cost. The work was done extremely well.

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The Auto Clinic
Verified Customer
August 17, 2013

They are prompt and efficient. They get the work done properly.

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The Auto Clinic
Verified Customer
August 17, 2013

It was really good service. They are trustworthy and friendly.

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The Auto Clinic
Verified Customer
August 16, 2013

They are always honest and up-front when they do any repairs, do not try to sell you something you don't actually need.

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The Auto Clinic
Verified Customer
August 15, 2013

They are very courteous. They continued to ask if I had questions and I was pleased with that.

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The Auto Clinic
Verified Customer
August 10, 2013

They offer quality service and reasonable prices.

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The Auto Clinic
Verified Customer
August 07, 2013

You found the cause of problem with my Buick's braking system.

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The Auto Clinic
Verified Customer
August 05, 2013

They do excellent work for a fair price

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The Auto Clinic
Verified Customer
August 03, 2013

I have been a customer of Auto Clinic since Bill began his business... He has always presented the clinic and himself as an enterprise with the customer as the most important component of his business.. he has been fair, knowledgable and also provides a to and from ride service while your car is being serviced..

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The Auto Clinic
Verified Customer
August 02, 2013

Expert service at reasonable prices, and from a local business.

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The Auto Clinic
Verified Customer
July 27, 2013

I have always been taken care of at the auto clinic, they are the best!

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The Auto Clinic
December 09, 2013

Very honest...fair prices

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4 verified customers did not leave comments but provided these ratings:

(3) by 3 verified reviewers
(1) by 1 verified reviewer
Get Directions to The Auto Clinic
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(978) 769-7038

Auto Repair Experience

  1. William Murphy, Owner
  2. Established 1988
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 78 Years of Car Repair Experience