The Auto Angel

✓ RepairPal Certified
3140 Cerrillos Rd
Santa Fe, NM 87507 USA
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CLOSED NOW
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7:30am to 5:00pm
CLOSED NOW
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7:30am to 5:00pm
T
7:30am to 5:00pm
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Closed
W
7:30am to 5:00pm
Su
Closed
Th
7:30am to 5:00pm
M
7:30am to 5:00pm
Call now:
(505) 395-7845
47 Verified Reviews

Auto Repair Experience

  • Todd Heiberger, Manager
  • Established 1998
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 40+ Years of Car Repair Experience
RepairPal Scorecard

The Auto Angel Inc was established in 1998 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as “accommodating”, “knowledgeable”, “honest”, and “helpful”. A local shuttle service, loaner cars, early bird drop off, and a waiting area with wireless Internet are also available.

Details

Auto Repair Experience

  • Todd Heiberger, Manager
  • Established 1998
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 40+ Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • TECH-NET

Message from the Shop

The Auto Angel Inc. was originally started by Gabriel & Caroline Garcia in June of 1998 and was, at that time, known as ‘Gabriel The Auto Angel’. It was a mobile auto repair facility, meaning Gabriel, would perform repairs at a customer’s location or pick up and drop off the customer’s vehicles. This was a part-time day job for Gabriel. After about six months, Gabriel & Caroline rented a small facility and decided to take their business to the next level. They opened a full time auto repair facility and Gabriel quit his night job. They changed the name to ‘The Auto Angel’ and incorporated in January of 1999. ‘The Auto Angel Inc.’ soon became a well known and respected business in Santa Fe. By the time the business was about 1 1/2 years old, it had out-grown the space available, and once again the business moved to a larger location. To better serve their growing clientele the business moved once more in 2007 to it’s current location of 3140 Cerrillos Road.

Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volvo
Reviews

Overall Rating

47 Verified Reviews
5 stars
(37)
4 stars
(9)
3 stars
(0)
2 stars
(0)
1 star
(1)
by - Verified Customer December 28, 2016

Great Staff

by - Verified Customer December 27, 2016

Wonderful staff.
Good work!

by - Verified Customer December 27, 2016

I recently had some work done to replace the gasket on the intake manifold. The repairs were done in a timely manner, when I went to go pick up my blazer the ladys in the office treated me awesome.

by - Verified Customer December 26, 2016

This was an unfortunate situation where I brought my 97 toyota corolla in for a starter quoted at $420 incl labor and would get it back the next day. I received a call that the bolts broke upon removal of starter and the cost would be $620 for increased labor of removing bolts. My car was already apart and I okayed the increase in price only to get a call a few hours later that they damaged the aluminum housing surrounding the starter and transmission while trying to remove the broken bolts. They ended up fixing the starter in place in an alternative fashion with brackets, while unable to fix the broken housing without putting in a new transmission so they left that damaged, and still charged me $620. The car was not damaged this way before I brought it in and has always been a reliable and well maintained car. Other garages I have since taken my car to said Auto Angel should have taken responsibility for the damage they caused in taking the bolts out and I should not have had to pay for the work. It was not their fault the bolts broke, they were old, but it is their fault for damaging the aluminum housing and not taking better care in removing the bolts once broken. Other garages I talked to said they would have taken responsibility for this and that I should file a complaint with the attorney general. On top of this, auto angel suggested other repairs, which I did not follow through on with them luckily, that the other garages said were not necessary and were over priced.

by - Verified Customer January 05, 2017

Work was completed in a timely manner , professionally. courteously and the repair was perfect. I now have heat in my vehicle . Thank you !

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by - Verified Customer January 03, 2017

Consistently awesome!

by - Verified Customer December 22, 2016

I was very pleased with the work done on my Lexus and appreciated the professional explanations I received about the necessary repairs. All my questions were answered in a professional and thorough manner.

by - Verified Customer December 13, 2016

Have been a patron of Auto Angel for the past 13 years. Gabriel and his team are exceptional!

by - Verified Customer October 17, 2016

Auto Angel employees are the most professional people we have ever dealt with in Santa Fe New Mexico. Constant communication regarding repairs and even follow up after the fact. I highly recommend Gabriel and his entire staff.

by - Verified Customer October 20, 2016

Pleased with this and all work done over the years. Competent and above all honest, with explanation up front of options and likely cost.

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by - Verified Customer June 12, 2016

Courteous, thorough and dependable.

by - Verified Customer November 03, 2016

The guys at Auto Angel always tell you what the exact issues are with your vehicle and what steps need to be taken to correct the problem.

by - Verified Customer November 30, 2016

Always on time, courteous, informative and a job well done.

by - Verified Customer September 07, 2016

The staff is friendly and knowledgeable and always accommodating.

by - Verified Customer October 09, 2016

Great service straight forward pricing, no pitching to add more repairs, clear cut time frame about when to come get your car. Overall great service.

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by - Verified Customer October 24, 2016

I know that the work was done well.

by - Verified Customer September 22, 2016

Staff from the initial contact on the phone to office staff and maintenance staff when I arrive are all extremely personable and competent.

by - Verified Customer June 27, 2016

Very professional!

by - Verified Customer December 05, 2016

Always do a thorough job and offer me the pros and cons of every repair.

by - Verified Customer November 06, 2016

Courteous, Companionable, Competent, Cost Conscious.

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by - Verified Customer October 02, 2016

The examination of my vehicle was thorough

by - Verified Customer December 08, 2016

Friendly efficient service!

by - Verified Customer July 14, 2016

Very professional and great customer service. Had my car ready when they said they would. Todd gave me good sound advice on how to prevent costly damage to my car.

by - Verified Customer October 06, 2016

Friendly and courteous as always. significant improvement in keeping me informed about the status of repairs and estimated completion / pickup date.

by - Verified Customer September 22, 2016

As always very friendly and helpful.

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by - Verified Customer November 29, 2016

I was appreciative of how the time was taken to explain what was needed for the repairs and how to avoid problems in the future. Suggestions offered and work prioritized according to safety.

by - Verified Customer November 01, 2016

Every trip to the Auto Angel is fabulous. Gabriel is thorough and very knowledgeable. I love his free complete car review in exchange for a bag of food for the Food Depot!

by - Verified Customer August 22, 2016

All the experiences I have had with Auto Angel have flowed as smoothly as possible depending on what had to be done. All the people I have met and spoken with have been kind, courteous, knowledgeable in their areas of expertise and I could tell this shop works with the precision of those working here as a team and take care of the customers as they would want to be taken care of. I am grateful that I have met Gabriel and after speaking with him decided to bring my truck to his shop. Let me take this time to thank all of you at Auto Angel for your kindness and good service. Wishing all of you a Blessed and Happy Holiday Season filled with joy and happiness for you and yours. Merry Christmas. ???? And a Happy New Year. Blessings and smiles. Katherine ?????? P.s. I already have referred more than one person to Auto Angel.

by - Verified Customer November 22, 2016

Excellent customer service and I trust you guys completely, which is the most important thing to me.

by - Verified Customer October 05, 2016

Excellent!

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by - Verified Customer December 07, 2016

The Auto Angel and their staff have serviced all my vehicles when needed, with excellent skills, service, and most of all "Honesty", from replacing a bulb or having major work needed. I have been very pleased with all the work that they have done for us.

by - Verified Customer December 01, 2016

Professional and honest.

by - Verified Customer October 13, 2016

Always helpful and honest.

by - Verified Customer October 20, 2016

The absolute best auto repairs in Santa Fe. Honest, dedicated and wonderful customer service.

by - Verified Customer October 23, 2016

Efficient, honest, reliable ---those are three reasons I am a repeat customer. I appreciate Gabriel and his entire staff!

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by - Verified Customer October 16, 2016

As I traveled through, Auto Angel did a fantastic job diagnosing and repairing an exhaust system problem.

by - Verified Customer November 10, 2016

I found Auto Angel to be very helpful and transparent through every step of the process when it came to repairing my vehicle.

by - Verified Customer December 05, 2016

***** -- five-star service!

by - Verified Customer August 16, 2016

I am extremely satisfied with the service that I have received at Auto Angel. Having them to take care of my car has allowed me to drive older cars and know that they will receive great service at this shop. This shop is great at problem-solving when something is wrong.

by - Verified Customer August 22, 2016

Auto Angel always gives great service.

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by - Verified Customer November 20, 2016

Excellent service!!

by - Verified Customer December 08, 2016

Very honest and reliable mechanics.

by - Verified Customer August 23, 2016

Great service, positive employees. Missed one item on the check list.

by - Verified Customer November 13, 2016

Excellent service and followup.

by - Verified Customer September 08, 2016

Highly responsible, friendly, and stands behind their work.

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by - Verified Customer August 15, 2016

Not always perfect - I think this problem was not fully tested, but Gabriel paid close attention and took me for a drive when I stopped by to tell him about it. They will look at the residual issues the next time I bring it in.

by - Verified Customer June 23, 2016

Good, helpful service.

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