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Thatcher's Auto Center

5810 Tower Avenue, Superior, WI 54880 Map & directions

Call Now: (715) 598-2184

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About Thatcher's Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
93
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Thatchers Auto Center is an established shop with the right ideas, this is the key to it's success. Established in in 1953 by Maurice Thatcher it was past down from father to son in 1996 and is still a family owned and operated business. Thatcher's Auto features ASE Certified Technicians, a 36-month/36,000-mile warranty, and good old fashioned customer service. They are capable of professionally servicing your car, from changing out your tires to diagnosing complex driveablity problems you may encounter. This RepairPal Certified shop has some of the best automotive tools and computer diagnostic equipment to ensure the service and repairs to your vehicle are made professionally. RepairPal Certified shops are considered some of the best automotive repair facilities in the country and our evaluation revealed Thatchers Auto Center to be a good example of the best practices we look for when evaluating shops for our network.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Heated Waiting Room
Rental Car Shuttle Towing

Customer Reviews 24 verified reviews

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Thatcher's Auto Center
Verified Customer
March 19, 2014

They were professional and accommodating when I needed them last minute.

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Thatcher's Auto Center
Verified Customer
March 24, 2014

They are very friendly, fast, and efficent. The price was good, and they didn't screw up! It is alot cheaper than other places around, and they react quicker with stuff like oil changes than other places. For an auto body place, the inside office is very clean.

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Thatcher's Auto Center
Verified Customer
March 24, 2014

Everytime I go there, they are pretty quick about what they do, and the price is reasonable. I haven't had any problems since I left. I had an issue with my tire, and it turned out to be almost next to nothing that took them just a few moments, and they didnt charge me since I'm a repeat customer. It seemed like they do what they have to do and nothing more, and it's affordable.

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Thatcher's Auto Center
Verified Customer
March 24, 2014

I've used Thatcher's a number of times, I get my oil changed there, and I've always been satisfied with their work. Anything that they've done with me, I've been satisfied with it. Always done very promptly, and they are very courteous to me. The work is always done on time.

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Thatcher's Auto Center
Verified Customer
March 23, 2014

They did a very thourough job on the car, and were able to tell me exactly what it needed done. It was very professional, and they have a reasonable price. They reccomdend only what is needed, and they don't add on any extras.

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Thatcher's Auto Center
Verified Customer
March 20, 2014

They are convenient because they are close to me. They don't do uncessary work on the vehicle.

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Thatcher's Auto Center
Verified Customer
March 18, 2014

They are courteous and they know what they are doing. They are reasonable and accurate.

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Thatcher's Auto Center
Verified Customer
March 17, 2014

Their service is very good. A very good price.

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Thatcher's Auto Center
Verified Customer
March 14, 2014

They are always great and the service is excellent.

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Thatcher's Auto Center
Verified Customer
March 14, 2014

Diagnosis was accurate, repair done timely.

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Thatcher's Auto Center
Verified Customer
March 13, 2014

They've always done good work for my family.

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Thatcher's Auto Center
Verified Customer
March 13, 2014

Excellent service, done quickly and for a good price.

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Thatcher's Auto Center
Verified Customer
March 11, 2014

I got in that day, they were professional, and the work was done quickly.

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Thatcher's Auto Center
Verified Customer
March 10, 2014

Service is excellent.

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Thatcher's Auto Center
Verified Customer
March 04, 2014

Good Service.

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Thatcher's Auto Center
Verified Customer
February 27, 2014

Very good service. Would be nice if Thatchers offered a tire repair, such as- if you buy your tires here you get a reduced repair fee should you need it

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Thatcher's Auto Center
Verified Customer
February 26, 2014

They could diagnose and repair my car in a timely matter.

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Thatcher's Auto Center
Verified Customer
February 14, 2014

Good work, great customer service, reasonable price.

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Thatcher's Auto Center
Verified Customer
February 05, 2014

Was treated well. Kept informed about the repairs progress.

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Thatcher's Auto Center
Verified Customer
December 30, 2013

Brought my car into get fixed. They couldn't do it. So I ended up fixing my own car!

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Thatcher's Auto Center
Verified Customer
December 17, 2013

Great work.

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Thatcher's Auto Center
Verified Customer
December 11, 2013

Great service. Great explanation of what was wrong and how they recommend fixing. Part fixed in timely matter. Great rates.

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2 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(715) 598-2184

Auto Repair Experience

  1. Jay Thatcher , Owner
  2. Established 1953
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 46 Years of Car Repair Experience