I went in for an oil change, but my car's frame is too rusty to go on a lift. The mechanics were able to accommodate and use a platform to get under. Great service
Jay and the crew are always pleasant and professional.
A very good job and was done very quickly.
Awesome work, super accommodating.
Thatcher's is always very professional, courteous, and excellent at the work they do for me.
Work completed but did not fix the problem.
Everyone there was incredibly helpful & friendly.
Good prices, great customer service. Much better than big chain stores.
Service was great.
Very polite and efficient.
Great people to work with. Very understanding.
This was my first experience with your shop, I actually found you by mistake! But the service, timeliness in completion, follow-up and ultimately what ended up being a better price for work quoted from another shop made this a good experience. I'd recommend you.
Got exhaust gasket replaced. It only took a few days and my car runs great.
They did a great job and had me out of there within 40 minutes of me walking in the door. The only thing I would have changed would be having the option to choose which brand of battery they were going to put in my car. They had to get it in from the parts store anyway, so having the option to choose would have been nice. I feel like the battery I got was great quality, but I didn't need (or want) such a high-quality battery for the car it went into.
Cheerful and efficient service.
It seemed like everyone genuinely cared about if my car was functioning correctly or not. I appreciated that.
No complaints. Very helpful, and did the work that was promised.
Great customer service with incredibly friendly staff. Will be returning with any car repair needs!
Happy with the service and plan to return.
Great customer service from all the staff, especially the guys in the shop. Thanks!
You came highly recommended and I will recommend as well.
I almost look forward to my next car repair because I like Thatcher's so much. Customer for life.
Quick and friendly.
Received good service with an honest diagnosis of needed repairs.
Accepted what I told them I needed done without a problem. Only issue was that they did not call me when finished and I found out when I called asking for a time estimate.
I feel the shop did not have the proper tool to remove the oil filter cage. This was verified by an authorized Toyota Dealership. This has resulted in having to make an appointment with them, at extra cost to me, to properly finish the job.
Good jobs for a fair price.
The service is always top notch, friendly, and very thorough.
The people working there were very kind.
Friendly and professional.
The staff was very friendly and helpful. The work on the car was done well.
I was very happy with the recommendations made and the honesty from the staff. I'm extremely happy with my tires.
I got new tires put on and then came back for a radiator flush.
We needed a quick fix for flat tire. It was fixed quickly without an appointment so we can travel that same afternoon.
I felt respected coming into the shop. They didn't try to sell me unneeded stuff and explained everything unlike some shops where they see a woman walk in and judge her in a negative way.
We have always been happy with the service at your shop. Thank you.
Great work. Excellent, quality products.
Great service for minor to major repairs on vehicles.
Friendly, courteous, and everything on time.
Very good, needed an alignment but they found loose bolts that they also fixed in a timely matter.
Friendly and professional.
Excellent customer service and attention to detail. They found great tires for me at a reasonable cost.
The workers were very helpful and spent time finding out the exact problem without jumping to conclusions in order to save unnecessary costs.
The best part about this shop is their care for their customers. The guy who worked on my car came to my car with me and talked me through everything he noticed and reminded me to never be afraid to come in with questions. So friendly there too!
Amazing customer service, great prices, and fast service. The owner came in early so that I could drop off my vehicle and even supplied a loaner vehicle for me. Awesome awesome awesome! I can't thank them enough.
Jay didn't have the tires in stock which was to be expected. He ordered them for next day delivery and install.
Recommended an off brand tire which had the same qualities as name brand and saved me $$$.
Great service and nice friendly people.
Very easy professional and knowable.
Very willing to answer my questions & expand on what may be required. Helpful to make decisions.
They fixed a tire. Good job.
Was really good.Had them replace exhaust manifold which wasn't easy but they got it done that day.
Good work, fair price.
They are great at taking care of your needs.
Good service - prices just ok.
Excellent customer service.
Thatcher's was great about calling and keeping me in the loop on what was going on with my truck. They took the time to explain what was wrong and what had to be done. If the problem was not fixed right the first time, they researched the problem and made it right! Thorough and friendly service!
They have always done what they said, & never overcharged for things we didn't request to be done.
A little pricey, but worth it. They sent me pictures of work they were doing, and also had my car clean when I came to get it.
Always excellent service.
Great service. Local business.
Always timely, good quality work, very friendly, excellent service.
They are quick and efficient.
They are very professional, didn't try to sell me something I didn't need.
Great quality service.
Good service and fast.
They are a family owned business that is honest and only repairs what is needed and approved after they explain everything in ways that you can understand.
Owner is on top of it - providing excellent customer service.
Friendly, knowledgeable advice, good service work.
The service was 5 star and was better then most hospitality places like hotels and restaurants.
I was very pleased with the way the work was done.
It took to long.
Very honest, friendly, and reasonable. Not pushy.
When you walk in the business looks professional, the outside looks professional and the professionals that work inside the building were very professional and presented they serve as professionals, and they had a good popcorn - LOL
They got the job done when they said they would.
Service is fairly-priced, competently done. Face-to-face contacts are positive, friendly, confidence-building.
The staff and shop crew are extremely friendly and highly knowledgeable and genuinely care about not only your vehicle, but you as a customer as well.
Prompt, professional service.
Thatcher's offers excellent customer service and fair pricing!
Short wait-time, reasonable fees.
The folks at Thatcher's are always professional and friendly.
Thorough, expedient and cost effective.
They are very friendly, fast, and efficent. The price was good, and they didn't screw up! It is alot cheaper than other places around, and they react quicker with stuff like oil changes than other places. For an auto body place, the inside office is very clean.
Everytime I go there, they are pretty quick about what they do, and the price is reasonable. I haven't had any problems since I left. I had an issue with my tire, and it turned out to be almost next to nothing that took them just a few moments, and they didnt charge me since I'm a repeat customer. It seemed like they do what they have to do and nothing more, and it's affordable.
I've used Thatcher's a number of times, I get my oil changed there, and I've always been satisfied with their work. Anything that they've done with me, I've been satisfied with it. Always done very promptly, and they are very courteous to me. The work is always done on time.
They did a very thourough job on the car, and were able to tell me exactly what it needed done. It was very professional, and they have a reasonable price. They reccomdend only what is needed, and they don't add on any extras.
They are convenient because they are close to me. They don't do uncessary work on the vehicle.
They were professional and accommodating when I needed them last minute.
They are courteous and they know what they are doing. They are reasonable and accurate.
Their service is very good. A very good price.
They are always great and the service is excellent.
Diagnosis was accurate, repair done timely.
They've always done good work for my family.
Excellent service, done quickly and for a good price.
I got in that day, they were professional, and the work was done quickly.
The service is excellent.
Very good service. Would be nice if Thatchers offered a tire repair, such as- if you buy your tires here you get a reduced repair fee should you need it
They could diagnose and repair my car in a timely matter.
Good work, great customer service, reasonable price.
I was treated well. Kept informed about the repairs progress.
Brought my car into get fixed. They couldn't do it. So I ended up fixing my own car!
Great service. Great explanation of what was wrong and how they recommend fixing. Part fixed in timely matter. Great rates.
They are very helpful when I have an emergency and come in without an appointment.
I trust them.
I can always get in on short notice.