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Ted's Service Center

(661) 942-2422

42600 10th St West, Suite C, Lancaster, CA 93534

Overall Score

Hours of Operation

Mon - Fri:8:00am to 6:30pm

Auto Makes We Service

Audi BMW Mercedes-Benz
Porsche Volkswagen

Quality Affiliations

Specialties

Muffler & Exhaust Oil Change & Lube Service & Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Coffee
Early Bird Dropoff Extended/Evening Hours Gas/Diesel Heated Waiting Room
Open Saturday Parts/Accessories Se Habla Espanol Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews (1 review)

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Ted's Service Center
March 08, 2010

Wow, well this one came out of left field. On seeing this place recommended on Benz-world and on here I thought I'd found my go-to guy for getting my newly acquired 78' 240D up to speed. I called on Wednesday and told them I could only drop it off on Saturday due to my work schedule. "No problem, just leave it in front and drop the key in the slot and we'll take good care of you". Sweet! So I roll up Sat AM with the DW in tow, and the bay door was open. This thug comes out and doesn't really want to talk. I told him I was told to drop the car off. He was COMPLETELY RUDE, and basically told me that I was lying and that no one told me to drop the car off and that he had no room for it. "I'm just here working on my mom's car" he snapped. Not only was the guy being totally rude and unhelpful, after I said that I guess i'd find another shop, to which he replied "fine, I don't give a f*ck". Wow, I was having a good day until now, thanks. Not sure what I did to piss him off but he made my mind up quick, this place is NOT where you want to go for service, don't care how "great" they are.

I'm not hard to please, just looking for good work and don't need to have my butt kissed, but I also don't need some rude, aggressive thug working on my ride. Guess they don't need my business... Too bad...

Before I posted a review, I sent an email to the owner, allowing her to explain, but she did pretty much nothing to set things straight. Sorry! Life is too short to take abuse from backyard mechanics!

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