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Tech 1 Auto

8736 W Thunderbird Rd #3, Peoria, AZ 85381 Map & directions

Call Now: (602) 483-4068

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About Tech 1 Auto

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
100
Tools & Equipment
90
Customer Service
95
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

Tech 1 Auto has been a trusted member of the Peoria community since 2003. Fred Hules, the owner, is a seasoned industry veteran who has worn many hats in the automotive industry. One of these hats is providing technical and customer service training for major training organizations. Because of this commitment to training Fred makes sure his staff is up to date on the most current training available in the industry. This training, coupled with some of the best automotive tools and equipment help ensure that your vehicle will be professionally repaired. This team is capable of dealership level repairs that range from computer diagnosis and programing, to minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. For your peace of mind they back their repairs with a 36-month / 36,000-mile warranty. Part of our evaluation is an unbiased review of their most recent customers who describe this team as honest, thorough, fast, and professional. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available here.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Service & Repair
Timing Belts Tire Sales/Repair

Customer Reviews 34 verified reviews (35 total)

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Tech 1 Auto
Verified Customer
September 23, 2014

They did the work correctly and in a timely manner.

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Tech 1 Auto
Verified Customer
September 22, 2014

Repairs are ok but "diagnostic" cost that isn't applied to repair cost is foul.

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Tech 1 Auto
Verified Customer
September 17, 2014

Good communication and reasonable prices.

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Tech 1 Auto
Verified Customer
September 16, 2014

The staff and service are both excellent! The staff takes time to show you and explain to what services need to be done to your vehicle.

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Tech 1 Auto
Verified Customer
September 13, 2014

They have always been very friendly did the work on time and explained what they are going to do and what work needs done.

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Tech 1 Auto
Verified Customer
September 11, 2014

I have been a long time customer and have been pleased with the service all these years.

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Tech 1 Auto
Verified Customer
September 08, 2014

Great service didn't give my truck back till alignment was perfect

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Tech 1 Auto
Verified Customer
August 27, 2014

Referred family who was not handled with professionalism. Unfortunately, we will not be back and I have been a customer of Fred's for almost 5 years. You can't charge a customer, make the problem worse and then charge more when the diagnostics were not correct. And then say: "we don't work on Dodge very much."

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Reply from Tech 1 Auto -  techoneautoFebruary 10, 2015 09:29

We reached out to Brian to resolve this matter on August 28th and he did not return our call. Complete customer satisfaction is our goal and had Brian returned our calls, we could have addressed his concern.

Tech 1 Auto
Verified Customer
August 14, 2014

They are excellent. They treat people with quality service. I am very satisfied with the result of everything they do with my car, because they guarantee their work.

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Tech 1 Auto
Verified Customer
July 30, 2014

l have been a customer for years and have found them honest and first rate.

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Tech 1 Auto
Verified Customer
July 24, 2014

Quality, honesty.

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Tech 1 Auto
Verified Customer
July 22, 2014

Friendly honest staff!!!

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Tech 1 Auto
Verified Customer
July 12, 2014

I like their service. They are polite, punctual close by and I trust them.

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Tech 1 Auto
Verified Customer
July 10, 2014

Great customer service.

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Tech 1 Auto
Verified Customer
July 08, 2014

Over priced diagnosis, over priced repair, that they sublet out to another shop.

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Tech 1 Auto
Verified Customer
July 04, 2014

I feel that the mechanics and service is good but I question the high price estimate I received.

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Tech 1 Auto
Verified Customer
June 27, 2014

This is where I have been taking my cars for almost 20 years or more.

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Tech 1 Auto
Verified Customer
June 22, 2014

They do honest work at reasonable prices. They don't claim something is in need of repair when it is not. Honestly and great service; you can't beat that.

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Tech 1 Auto
Verified Customer
June 20, 2014

Fast service, very thorough. Very professional! Good prices. Completes all services with no problems later!

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Tech 1 Auto
Verified Customer
June 14, 2014

One time and courteous service.

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Tech 1 Auto
Verified Customer
June 11, 2014

Very friendly, they seemed to be fair when explaining why services were need. Work so far has been good. Customer service was excellent. Showed repaired parts.

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Tech 1 Auto
Verified Customer
June 01, 2014

Items were done promptly and explained before for approval.

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Tech 1 Auto
Verified Customer
May 19, 2014

Professional service and extremely accurate estimates.

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Tech 1 Auto
Verified Customer
May 13, 2014

Extraordinary customer service.

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Tech 1 Auto
Verified Customer
May 08, 2014

They were very nice, fixed the problem and gave a discount.

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Tech 1 Auto
Verified Customer
May 05, 2014

Good service, fast and honest.

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Tech 1 Auto
Verified Customer
April 30, 2014

They charge much higher diagnostic fees than other shops in the area and after being a customer for a few years and spending thousands of dollars there, they are not willing to work with me on the price at all.

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Tech 1 Auto
Verified Customer
April 20, 2014

They did the work correctly and they were very professional.

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Tech 1 Auto
Verified Customer
March 30, 2014

These guys are very thorough. I appreciate that.

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Tech 1 Auto
Verified Customer
March 29, 2014

Fred, the owner is easy to deal with and very thorough and the work is always done right and if not they will fix any problems.

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Tech 1 Auto
Verified Customer
March 28, 2014

Excellent service.

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Tech 1 Auto
Verified Customer
March 26, 2014

I have been going there for 5 or 6 years now, and they take very good care of my car. They do whatever work I need done, they are very nice and fix my problems right away. My car would pull to the left so they did an alignment on my car.

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Tech 1 Auto
Verified Customer
March 25, 2014

I like their services and they do a really good job. They are very punctual. They always do the things right. I have confidence in them that they will do a good job.

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Tech 1 Auto
Verified Customer
February 04, 2014

I like the people that work there, and I trust them to work on my vehicle.

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Tech 1 Auto
January 21, 2011

Fred goes above and beyond to provide service with A1 quality. He is highly ethical and goes the extra mile.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(602) 483-4068

Auto Repair Experience

  1. Fred Hules, Owner
  2. Established 2003
  3. 2 Auto Repair Mechanics on Staff
  4. 55 Years of Car Repair Experience