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Team 1 Automotive

(803) 335-5886
48 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

117 Veterans Rd
Columbia, SC 29209 USA

AUTO REPAIR EXPERIENCE

  • Jared Jensen, Manager
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 40 Years of Car Repair Experience

Team 1 Automotive Reviews

OVERALL RATING

48 Verified Reviews
5 stars
(30)
4 stars
(9)
3 stars
(2)
2 stars
(3)
1 star
(4)
by - Verified Customer April 16, 2017

Professional and good work on my car.

by - Verified Customer March 27, 2017

Belts were replaced on Thursday. When I turn on car and air conditioner, it makes a tremendous squealing noise?

by - Verified Customer March 21, 2017

Great job. Work was done quickly and price was right. Thanks.

Reply from Team 1 Automotive – by team1 April 06, 2017

Thank you Adrian.

by - Verified Customer March 20, 2017

Everything was great.

Reply from Team 1 Automotive – by team1 April 06, 2017

Thank you Suzanne.

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by - Verified Customer March 12, 2017

Very nice people
Very professional
Very clean waiting room and bathroom

Reply from Team 1 Automotive – by team1 March 27, 2017

Thank you Ashley.

by - Verified Customer March 12, 2017

Great service

Reply from Team 1 Automotive – by team1 March 27, 2017

Thank you, Cynthia

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by - Verified Customer February 08, 2017

Jarrad & his team have always gone above and beyond in everything they have done for me!!

Reply from Team 1 Automotive – by team1 March 27, 2017

Thank you Susie. Good to see you again.

by - Verified Customer February 05, 2017

I brought my car in for a maintenance check (i.e., hooked up to machine to determine any mechanical issues, oil check, check of fluid check levels of any kind.) I had to take my car back because they didn't check the tire sensors, and I also noticed that there was no windshield wiper fluid in the car which means they didn't check the fluid levels.

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by - Verified Customer January 24, 2017

Great job y'all. Only reason it wasn't done on time was because there was a little more work to do than the original diagnosis. Happy with the work and treatment.

by - Verified Customer January 12, 2017

Amazing customer service!!!

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by - Verified Customer January 08, 2017

Very pleased.

by - Verified Customer December 26, 2016

Very nice. I did notice that some things like the service indicator lights were not reset when the the service was completed but I saw it before I left and they did correct it. Great customer service.

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by - Verified Customer December 20, 2016

I love these guys - honest, fast, polite - highly recommend.

by - Verified Customer December 14, 2016

I feel that I was pressured into an unnecessary test after I shown them what I need for my car in order for me to get the warranty on the work preformed and also the estimate was different for what your website gave. These are my issues with Team 1 Automotive. Aaron and staff was good!!!!

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by - Verified Customer December 06, 2016

Team 1 let's me know what repairs are needed and gives an order in which they need to be done right away or can wait.

by - Verified Customer November 21, 2016

Pleased.

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by - Verified Customer November 07, 2016

Not being familiar with the area I was searching for a repair shop to perform a vehicle purchase check for a vehicle from United Auto when I found the ad for Team 1 Automotive. The mechanic and Aaron was very patient and professional while explaining everything to me that was done and with answering my questions. Prices were very reasonable service was outstanding. I will be moving to Columbia soon and will be back.

by - Verified Customer August 25, 2016

Very satisfied.

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by - Verified Customer August 18, 2016

Paid 1100 to fix ac. When they gave it back to me it was blowing warm. I took it back to them to diagnose and they told me now it was the compressor and quoted me an additional 1000 to repair it. When i complained Jared said all he could do would be to work with me on the labor. When i asked how much he said 900. Thanks for taking my money. If everything they told me is true, the compressor went down while it was in their care because it was sure blowing cold when they charged it and put dye in to find the problem.

by - Verified Customer August 16, 2016

Very friendly. Called early in the morning, dropped my truck off, they gave me a ride back to work, then called a couple hours later after doing a thorough diagnosis and obtaining prices and parts availability and asked if they could proceed before doing any work. Had my truck fixed and ready to go by 5:30 that evening, earlier than expected!! Very clean lobby and friendly staff.

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by - Verified Customer August 16, 2016

I was pleased with the quick service. One suggestion: Have the mechanic put down a cover over the driver's seat when he gets in. There is black grease on my seat from his clothes.

by August 11, 2016

Very courteous and fast service.

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by - Verified Customer August 04, 2016

Very friendly, informative, and helpful. Went out of way to be of service.

by - Verified Customer July 29, 2016

The customer service is excellent.

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by - Verified Customer July 26, 2016

My car's problem was accurately diagnosed and repaired.

by - Verified Customer July 22, 2016

Smooth. Work requested was done. Early drop off got it back the same day. No problems. Honest shop.

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by - Verified Customer July 21, 2016

Electrical repair to my Ford, didn't have an appointment but they took me about 9 a.m. Called me with est. cost by 11 a.m. Fixed in mid-afternoon at a very fair price, no problems. I have done business with them before and they are my first choice in auto repair.

by - Verified Customer July 14, 2016

Always attentive and always good at their repairs.

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by July 12, 2016

Always good customer service.

by July 06, 2016

The work was satisfactory. They got the job done. There were some problems with some parts that were left off or that fell off after I got the car. They fixed it, so everything is fine.

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by - Verified Customer June 30, 2016

The guys know what they are doing. They are not cheap. Their prices are reasonable. They do a good job and they are very thorough.

by June 24, 2016

The charged me $600 to do a job that didn't work. The Honda dealership charged me $200 to do the same job.

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by June 24, 2016

The experience was fine. While the car still does not perform like it did, it is better than before.

by - Verified Customer June 13, 2016

They were fast and efficient and I felt like the bill was fair.

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by - Verified Customer May 18, 2016

It was good. The service and the people were good.

by - Verified Customer May 12, 2016

My car was from bad to worse.,

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by - Verified Customer May 11, 2016

They do reasonably good work. Not sure if the price was that reasonable. They kept finding more expensive stuff to fix.

by - Verified Customer May 02, 2016

They were very upfront. They were honest about what needed to be fixed. They gave a good price. I take my car there for routine maintenance because I know the work is going to get done. They do a good job for a good price.

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by - Verified Customer April 22, 2016

This was my first time there & my services were great! The problems I had with my vehicle were explained to me very well.

by April 11, 2016

Team 1 Automotive was professional and provided timely service when my tire went flat. They called a tire shop down the street and had it delivered. Aaron at the service desk was knowledgeable, professional and friendly.

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by - Verified Customer March 25, 2016

They are very friendly. They let you know everything that is wrong. They show you everything. They are just great.

by - Verified Customer March 24, 2016

I have been going to Team 1 since they opened. It is convenient because the VA hospital is right across the street.

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by - Verified Customer March 23, 2016

Good service and very friendly and helpful staff but. did not call to say car was ready as promised.. Otherwise, satisfied..

by - Verified Customer March 21, 2016

Their service is good. I have no problem with them. They are prompt with the service and I am satisfied with their services.

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by - Verified Customer March 21, 2016

They are very friendly. They are nice. I love the way the facility looks. The place is lovely. It is like walking into your own living room. The people there are so honest. I don't feel like I'm getting the run around or that anyone is taking advantage of me. I am happy to find a place that treats me well. They are just good people.

by - Verified Customer March 18, 2016

The last time I was in there, I didn't get a satisfactory job. I went back 2 or 3 times. I think all the mechanics are different.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • TECH-NET

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
91
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
88
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
93

Team 1 Automotive works hard to set itself apart from other automotive shops in a couple of ways; they specialize in the repair of All Makes of vehicles, they strive to repair your vehicle right the first time, and they believe in providing many customer conveniences, including shuttle service, service reminders, WiFi while you wait, and a early bird drop off to make your visit easier. This team of professionals has been providing good quality automotive repair since 2011. They have the training and automotive tools and computer diagnostic equipment to help ensure their goal of providing high quality repair is achieved. Their work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Recent customers describe this RepairPal Certified team as “reasonable”, “honest”, “friendly”, “excellent”, and “professional”.


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