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Tanela Auto & Truck

975 W Wise Rd, Schaumburg, IL 60193 Map & directions

Call Now: (847) 423-8248

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About Tanela Auto & Truck

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
100
Technical Ability (?)
92
Tools & Equipment (?)
97
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Tanela's Auto & Truck has been providing the Schaumburg community with quality auto repair since 1978. Robert Horel, the owner, has demonstrated a commitment to the things we look for in a RepairPal Certified shop. He is an ASE Certified Master Technician and employs a crew of very experienced ASE Certified technicians. This shop is continually investing in the ongoing training it takes to keep up with the current technologies and treads. These guys are equipped with the automotive tools and computer diagnostic equipment that is needed to perform professional repairs to your vehicle. For you peace of mind they back this work with a 24-month / 24,000-mile warranty. Shuttle service, rental cars, wireless Internet, and early bird drop off is available upon request.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Coffee Early Bird Dropoff Extended/Evening Hours Heated Waiting Room
Open 24 Hours Rental Car Shuttle Wireless Internet

Customer Reviews 23 verified reviews

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Tanela Auto & Truck
Verified Customer
June 20, 2013

They're honest. They have reasonable prices. I've worked with them a few times and I've always been satisfied.

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Tanela Auto & Truck
Verified Customer
August 14, 2013

I had excellent service. They took care of it, no problem, and got it back to me.

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Tanela Auto & Truck
Verified Customer
August 14, 2013

I thought that he was very fair and he seemed very genuine. I appreciated the fact that he checked into pricing and called me back. That's pretty much it.

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Tanela Auto & Truck
Verified Customer
August 14, 2013

He was knowledgeable, took the problem and fixed it, told me exactly what it would cost, and what he was doing in detail. He provided a loaner car for me. He provided a very fair price compared to other mechanics.

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Tanela Auto & Truck
Verified Customer
August 10, 2013

Honest service. The guy tells me what's up with my car and this time it was the head gasket. He was able to work with me on payment.

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Tanela Auto & Truck
Verified Customer
August 06, 2013

I have been going to him for ten years and am very well pleased. I know the owner. The service and everyone I talk to there is great.

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Tanela Auto & Truck
Verified Customer
August 05, 2013

He is a very honest and fair person. His name is Bob. For me it is convenient because it's close to the house.

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Tanela Auto & Truck
Verified Customer
July 26, 2013

It's very personable and they do a very good job. The prices are comparable to others. Plus, they are very convenient and they will take you in at any time. They are very accommodating.

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Tanela Auto & Truck
Verified Customer
July 25, 2013

Extremely good service, honest repair work, and the availability of loaner vehicles. Also, I like the owner. It was done on time, as expected. Actually, the service I had done was covered under warranty so I was happy about that.

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Tanela Auto & Truck
Verified Customer
July 19, 2013

They are prompt, they are fair, and if they tell you they are going to do something, then they do it.

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Tanela Auto & Truck
Verified Customer
July 19, 2013

They're very friendly. Very fair in their pricing and very knowledgeable. I didn't think that it was overcharged or that service wasn't needed.

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Tanela Auto & Truck
Verified Customer
July 12, 2013

They are always fair and if all the repairs are not finished, you have the receipt and can go back and get them finished.

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Tanela Auto & Truck
Verified Customer
July 03, 2013

They seem to do a good job. They seem to be conscientious with their work and have good prices.

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Tanela Auto & Truck
Verified Customer
July 01, 2013

They are totally and completely honest. They are not going to say you need work that is not necessary. They are just really courteous to their customers and very easy to deal with.

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Tanela Auto & Truck
Verified Customer
June 27, 2013

We have multiple cars in the family. They have excellent quality of work. He lets us know what repairs are going to be coming up too. He keeps great records.

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Tanela Auto & Truck
Verified Customer
June 24, 2013

They're very knowledgeable and they explain the repairs and the costs to me. Also, if I needed a ride they would come and pick me up. I've never had to use a temporary car so I'm not sure how that would work. My car is over one hundred thousand miles so if it requires repairs that I can't pay for, they tell me the longest time I can go without the repairs.

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Tanela Auto & Truck
Verified Customer
June 21, 2013

He is an honest small business owner and I have always gone there and they have a good price. He does a good job.

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Tanela Auto & Truck
Verified Customer
June 20, 2013

The service was quick, fast, and friendly. They greeted me when I walked in. I needed a ride back to my house and they gave me a ride. They picked me up on time. They called me to fill me in on what was going on. They did everything good customer service should do.

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Tanela Auto & Truck
Verified Customer
June 18, 2013

I brought my car in there 5 or 6 times and the price was fair. They also had the breaks checked and would look the car over really good.

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Tanela Auto & Truck
Verified Customer
June 14, 2013

They have very reasonable prices and they do good work. I've never had any issues with their work. We had a tire rod break and they came and got us and repaired it for free.

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Tanela Auto & Truck
Verified Customer
June 12, 2013

Good service, their hours, and that he was willing to work with customers.

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Tanela Auto & Truck
Verified Customer
May 30, 2013

They were on time and the price was right. Just nice people that work there.

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Tanela Auto & Truck
Verified Customer
May 20, 2013

The guy was a friendly guy. He was informative. They have loan cars so you don't have to worry about missing work to get your car fixed. Definitely the place with the loan car is going to be up there. I'm probably going to go there again to get something checked.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 7:00pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(847) 423-8248

Auto Repair Experience

  1. Robert Horel , Owner
  2. Established 1979
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 87 Years of Car Repair Experience