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Swift Car Care

4465 West Grand Ave, Chicago, IL 60609 Map & directions

Call Now: (872) 210-0818

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About Swift Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
90
Tools & Equipment (?)
93
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our evaluation of Swift Car Care demonstrates a commitment to good quality, customer friendly auto repairs. Our unbiased survey of this RepairPal Certified shop's most recent customers revealed a true commitment to the principles of trust and transparency that our network is built on. The customer feedback we received used terms like knowledgeable, accommodating, done right, and friendly to describe their experience. Swift Car Care was established in 2006 by Jose Mora. Jose has assembled a team of automotive professionals who continue to invest in staying current and improving their skills by attending some of the best automotive training available. This team is capable of professional repairs that range from wheel alignment to more complex check engine light diagnosis as well as minor and major mechanical repairs. These repairs are backed by a 24-month / 24,000-mile warranty. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet and coffee station are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Oil Change & Lube
Service & Repair Tire Sales/Repair

Amenities

Early Bird Dropoff Open Saturday Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Swift Car Care
Verified Customer
February 19, 2014

They do great service, in a timely manner. It's a great place to take your car to get work done.

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Swift Car Care
Verified Customer
February 17, 2014

They charge a lot of money but they get the job done.

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Swift Car Care
Verified Customer
February 15, 2014

The service was really good, the prices are too high.

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Swift Car Care
Verified Customer
February 14, 2014

The service was a high price, but they worked good.

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Swift Car Care
Verified Customer
February 14, 2014

I go there every two months. I never have to wait and they have good customer service.

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Swift Car Care
Verified Customer
February 12, 2014

It was my second or third time being there and they answered all my questions.

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Swift Car Care
Verified Customer
February 12, 2014

That's only the place I have my work done, if I have any questions they explain in detail, if it has to be changed, if there's a problem they explain it to me and give me the option of what to do or if they have to have the work done. If for some reason they fix something and I have message light or defective part I go back and they're pleasant.

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Swift Car Care
Verified Customer
February 11, 2014

They were very accommodating and they do good work, they fixed my car very well and I haven't had any problems since.

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Swift Car Care
Verified Customer
February 11, 2014

Excellent customer service. I had an emergency dilemma and they fixed my flat tire. The pricing was good also.

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Swift Car Care
Verified Customer
February 10, 2014

They take good care of you, they inspect things and inform you of what may be going bad, one time I was misinformed and the manager cleared it up.

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Swift Car Care
Verified Customer
February 07, 2014

I know the guy and I have worked with them before, and he does pretty good work. The mechanics there know what they are doing.

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Swift Car Care
Verified Customer
February 05, 2014

They are excellent, they tell you exactly what work needs to be done. They take care of your car like it is their own.

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Swift Car Care
Verified Customer
February 04, 2014

They kept getting in the wrong parts to fix my headlight, and I had to keep calling them for updates.

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Swift Car Care
Verified Customer
February 03, 2014

The part I need replaced on my transmission only costs 87 dollars but they want to charge me 500 dollars for labor.

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Swift Car Care
Verified Customer
January 30, 2014

I have already sent people to them, I'm a little mad at them right now because I have been fixing my car for a year now and they still owe me parts that they said would be here weeks ago.

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Swift Car Care
Verified Customer
January 25, 2014

Lot of places you take your car they only do one thing. When I take my car in they let you know all the things that need to be done. They help you save your car by finding and doing all the things that need to be done.

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Swift Car Care
Verified Customer
January 25, 2014

Everything was excellent from waiting, the service, customer care, from the moment I got there. The waiting room very clean, very over and above, they had coffee, the estimated time was accurate. They did a great job on my vehicle. They were very knowledgeable and willing to show me what was wrong with it.

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Swift Car Care
Verified Customer
January 24, 2014

I've been going to Swift Car Care since they changed over from Goodyear and the people are the same and they pretty much know my car and how I am and I like that. I like the friendliness, the cleanliness of the shop itself.

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Swift Car Care
Verified Customer
January 22, 2014

Do the right job and make it easy. They help my car. Are always on time.

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Swift Car Care
Verified Customer
January 22, 2014

They are nice and friendly, the first time the repairs were done in a timely manner. The second time they had issues so I left my car there so I could go to work and he picked me up when I got off work.

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Swift Car Care
Verified Customer
January 18, 2014

I would recommend them depending on whether they had a sale or what type of special they had going on. They are pretty helpful. I like their service. Their not pushing you to buy something you don't want to buy and for that I give them a 9 or 10, but they are real horrible with the sales or specials they have going on.

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Swift Car Care
Verified Customer
January 17, 2014

I've been there before and each time I go I never have any problems, and they are always accommodating. I go there regularly and they tell me what is wrong, and if I can't afford it they will let me know which repairs need done immediately.

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Swift Car Care
Verified Customer
January 13, 2014

I had a repair job and they did a good job so far. They fixed the car and I did not have to take it back.

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Swift Car Care
Verified Customer
January 13, 2014

They did a pretty decent job on my job. Very polite and nice.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:7:30am to 4:00pm
Sun:CLOSED
Call Now:

(872) 210-0818

Auto Repair Experience

  1. Jose Mora, Owner
  2. Established 2006
  3. 3 Auto Repair Mechanics on Staff
  4. 25 Years of Car Repair Experience