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Suwanee Auto Repair

3600 Lawrenceville Suwanee Road, Suwanee, GA 30024 Map & directions

Call Now: (678) 293-7688

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About Suwanee Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Technical Ability
Tools & Equipment
Customer Service
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Suwanee Auto Repair was established in 2010 at this location, but John Kim, the owner, has been in business serving the community since 1982. This RepairPal Certified shop is family owned and operated and features a team of very experienced automotive industry veterans. Suwanee Auto Repair is an ASE Blue Seal Certified shop, only about 4% of the shops in the country hold this certification. Along with a commitment to ASE Certification, this certified shop also makes to sure to keep current with ongoing training for its staff. Quality parts, updated automotive tools, good computer diagnostic equipment, and automotive know-how make Suwanee Auto Repair a great choice for professional repairs. They offer local shuttle service, early bird drop off, Saturday service, and a clean comfortable waiting area with wireless internet for your convenience.

Message from the Shop

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Suwanee Auto Repair is a new repair shop in Suwanee, GA. John Kim (owner) started the repair business in 1982 in Philadelphia and had a repair shop in Cumming, GA for 3 years.

We based our business upon a family model.

For all of these years, we have worked hard six days a week to serve and help every customer to the best of our abilities.

We believe that every customer is unique and believe that every customer is valuable. Each customer is treated with kindness, fairness and respect.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen

Quality Affiliations


AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair


Early Bird Dropoff Free Estimates Gas/Diesel Heated Waiting Room
Open Saturday Open Weekends Parts/Accessories Rental Car
Se Habla Espanol Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 16 verified reviews (17 total)

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Suwanee Auto Repair
Verified Customer
October 04, 2013

They are very nice and they give me a discount.

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Suwanee Auto Repair
Verified Customer
October 03, 2013

I spent 500 dollars for it to get fixed. I took it to get a second opinion and they told me that it seemed ok but Suwannee wanted me to spend more to get it fixed.

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Suwanee Auto Repair
Verified Customer
September 30, 2013

They repaired the job quickly and it was correct the first time.

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Suwanee Auto Repair
Verified Customer
September 27, 2013

They are efficient, effective, honest, and have reasonable prices. They do what they said they will.

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Suwanee Auto Repair
Verified Customer
September 24, 2013

Their work is good. They're just a little bit expensive. The quality is good but the cost is a little bit expensive.

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Suwanee Auto Repair
Verified Customer
September 23, 2013

They did good work. They did the work they were supposed to.

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Suwanee Auto Repair
Verified Customer
September 20, 2013

He is my friend. They had good service. He did not do anything my truck did not need.

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Suwanee Auto Repair
Verified Customer
September 18, 2013

I was completely satisfied with how they treated me and the service they did on my car.

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Suwanee Auto Repair
Verified Customer
September 16, 2013

They were very thorough and polite and quick.

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Suwanee Auto Repair
Verified Customer
September 13, 2013

They have great, fast, dependable service.

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Suwanee Auto Repair
Verified Customer
September 11, 2013

They do everything on time.

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Suwanee Auto Repair
Verified Customer
September 09, 2013

It is great service. Professional. Timely. Reasonable pricing.

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Suwanee Auto Repair
Verified Customer
August 28, 2013

They told me the problem. They did what they said they would. I have been told what good work they did.

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Suwanee Auto Repair
Verified Customer
August 26, 2013

They just do a good job. They always do what I ask them to do and they do it promptly and quickly. They do good and they're nice.

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Suwanee Auto Repair
January 01, 2015


I took my car to get the brakes looked at, and also asked for a quote for a new radiator and timing belt (which I was planning on getting done in the next 6 months). They replaced the brake pads and rotors, and called to inform me they recommended I replace my radiator and timing belt IMMEDIATELY. I had the radiator done that day and one week later when I had scraped the money together I had the timing belt changed. Overall $1680 in the space of a week.

After the timing belt change I noticed there were vibrations under the gas pedal so I took it back, they guessed it was probably the balance and a quick easy fix. The next day I get a call from them informing me that their employee took it for a test drive to make sure the vibrations were gone and TOTALED my car which I had just paid them $1680 for improvements they INSISTED I needed IMMEDIATELY. Although their insurance is paying out the value of the car, they refused to refund the $1680 of non-urgent work they insisted on doing just days before. There reason being "we already had to pay $1000 for our insurance deductible".

This is a disgraceful way to operate a business. I can guarantee the $1680 that I paid from my grandmother's inheritance is a bigger deal to me, a server who earns $2.13 an hour, than it will mean to them.

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2 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:7:30am to 2:00pm
Call Now:

(678) 293-7688

Auto Repair Experience

  1. John Kim, Owner
  2. Rudy Miranda, Manager
  3. Established 2010
  4. 2 Auto Repair Mechanics on Staff
  5. 1 ASE Master Auto Technician
  6. 55 Years of Car Repair Experience