Suwanee Auto Repair
3600 Lawrenceville Suwanee Road, Suwanee, GA 30024 Map & directions
Call Now: (678) 293-7688
“They repaired the job quickly and it was correct the first time.”
“They are efficient, effective, honest, and have reasonable prices. They do what they said they will.”
“They did good work. They did the work they were supposed to.”
“They were very thorough and polite and quick.”
“They have great, fast, dependable service.”
“They just do a good job. They always do what I ask them to do and they do it promptly and quickly. They do...”
About Suwanee Auto Repair
RepairPal’s Comprehensive Evaluation
Suwanee Auto Repair was established in 2010 at this location, but John Kim, the owner, has been in business serving the community since 1982. This RepairPal Certified shop is family owned and operated and features a team of very experienced automotive industry veterans. Suwanee Auto Repair is an ASE Blue Seal Certified shop, only about 4% of the shops in the country hold this certification. Along with a commitment to ASE Certification, this certified shop also makes to sure to keep current with ongoing training for its staff. Quality parts, updated automotive tools, good computer diagnostic equipment, and automotive know-how make Suwanee Auto Repair a great choice for professional repairs. They offer local shuttle service, early bird drop off, Saturday service, and a clean comfortable waiting area with wireless internet for your convenience.
Message from the Shop
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Suwanee Auto Repair is a new repair shop in Suwanee, GA. John Kim (owner) started the repair business in 1982 in Philadelphia and had a repair shop in Cumming, GA for 3 years.
We based our business upon a family model.
For all of these years, we have worked hard six days a week to serve and help every customer to the best of our abilities.
We believe that every customer is unique and believe that every customer is valuable. Each customer is treated with kindness, fairness and respect.
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Hybrid/Electric|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts||Tire Sales/Repair||Transmission Repair|
|Early Bird Dropoff||Free Estimates||Gas/Diesel||Heated Waiting Room|
|Open Saturday||Open Weekends||Parts/Accessories||Rental Car|
|Se Habla Espanol||Service Guarantee||Shopping Nearby||Shuttle|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 16 verified reviews (17 total)16 Sort by: Date |
THEY TOTALED MY CAR!
I took my car to get the brakes looked at, and also asked for a quote for a new radiator and timing belt (which I was planning on getting done in the next 6 months). They replaced the brake pads and rotors, and called to inform me they recommended I replace my radiator and timing belt IMMEDIATELY. I had the radiator done that day and one week later when I had scraped the money together I had the timing belt changed. Overall $1680 in the space of a week.
After the timing belt change I noticed there were vibrations under the gas pedal so I took it back, they guessed it was probably the balance and a quick easy fix. The next day I get a call from them informing me that their employee took it for a test drive to make sure the vibrations were gone and TOTALED my car which I had just paid them $1680 for improvements they INSISTED I needed IMMEDIATELY. Although their insurance is paying out the value of the car, they refused to refund the $1680 of non-urgent work they insisted on doing just days before. There reason being "we already had to pay $1000 for our insurance deductible".
This is a disgraceful way to operate a business. I can guarantee the $1680 that I paid from my grandmother's inheritance is a bigger deal to me, a server who earns $2.13 an hour, than it will mean to them.
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