Surgical Auto Repair is run by husband and wife duo, Donald and Sandra Robinson. This RepairPal Certified shop was established as and has been family owned and operated since 1995. Donald Robinson is a very experienced industry professional who continually attends high quality ongoing training to help ensure that professional repairs are made to your modern vehicle. Some of the recent training includes Mercedes Benz and Advanced European diagnosis updates. Sandra is the service advisor and takes great care to make sure your experience is a good one, this was confirmed in our unbiased review of their recent customers. They describe this RepairPal Certified shop as reliable, accurate, courteous, efficient, and honest. Their work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are all available for your convenience.
Surgical Auto Repair, Inc.
Mount Vernon, NY 10550 USA
Auto Repair Experience
- Donald & Sandra Robinson, Owners
- Established 1995
- 2 Auto Repair Mechanics on Staff
- 42 Years of Car Repair Experience
- Check Engine Light
- Mobile Repair
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Early Bird Dropoff
- Extended/Evening Hours
- Free Estimates
- Heated Waiting Room
- Rental Car
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
Makes We Serve
- Land Rover
My truck needed a diagnosis . then Sandra explain to me what major work that needed to be done first in order for my truck to stay on the road..
I have been a customer for over 10 years and only have the best to say about Sandra and Donald.
I received a ride home when the car had to kept overnight in the shop. I greatly appreciated that!
I have had an elderly Saab and two BMW serviced by Surgical. Rely on their expertise, their welcoming attitude and I would never go elsewhere. I'd highly recommend them.
Great Job. Thank you.
They took longer to fix the car than anticipated because of computer issues. Donald was having a little bit of a problem troubleshooting all the codes that were revealed. But overall I was satisfied with the experience.
I feel robbed and betrayed after dealing with these people honestly. Get a second opinion before going through with anything here. Most repair shops will trick you out of cash if they can. Do your research.
Everything was done without a hitch
My experience at Surgical was a very good on all my visits. They are very reasonable and friendly establishment.
The employees was very organized, courteous, and knowledgeable. Sandra really knows her business.
Shop has had car for over 2 months. Their customer service gave misleading time frames for repair to be completed. They missed every deadline that they gave, their call back was terrible that I was the person calling them instead. They have been caught out in many lies. I have paid thousands work and car had to go back to them as car was not fixed the first time.
Continue to receive very good service!!!
I received the most courteous and accurate service on my truck. I know that my family is safe.
They are just very good, honest and fair people.
They did very good work.
The work is good but it is slow. I had to wait for the car.
Crystal pricing. Very thorough assessment. He talks you through what you need done. They do not try to press anything that is not needed.
They were very nice. It was done quickly.
The service is fast. The staff is friendly. They get the job done.
They provide superb service. They are quick.
They have a good service. They gave me a time frame to be completed and they did that. I had to bring it back because the part was not good. They called the company to get a new part and they got it put into my car.
They repaired it right the first time. They have great customer service. They are very personable.
They did the job that I wanted them to do and the price was reasonable, and overall I was satisfied.
I simply think that the providers were very easy to work with. The service was good.
Service is satisfactory.
They do a good job. They get it fixed for you.
The work was not done that well. Everything was talked about but they did not do all the things they said they would. I would not go back. We talked about everything that needed to be done but they did not do all the things they said they were going to do. Their prices are way too high. I would not go back.
They are a great repair shop. They treat you like a member of the family. They do a great job. They always do their best to be sure I am satisfied.
They are very open and honest. They are friendly. They go over what they are going to do and if they need to change anything they call you and ask if it is okay.
They were pretty clear on what they were going to fix and they fixed it. The price was not bad.
They do what they are supposed to do. They are honest. They do the work in a reasonable amount of time. They do not do unnecessary repairs.
They were reliable. They were quick. They were reasonable on the price.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service