Consistent and high level knowledge and experience to providing excellent service and repairs on only those items that are necessary. In addition from the managers to the technicians, honesty and respect are standard.
Kay, than you for taking the time to leave us such a kind review. We appreciate you!
Sun Valley has always taken excellent care of me and my vehicle. Barry does a great job of explaining exactly what needs to be done, what it will cost, and how long it will take. Their prices are much better than the BMW dealership and their technicians are top notch.
Josh, we appreciate you taking the time to leave us a review, we know how busy you are! Thank you! We look forward to seeing you next time you come in!
I have had years of positive experience with Sun Valley.
My car is 12 years and some of the comments that were made (though not purposely) were uncalled for about how the technician didn't enjoy driving the car because it needed "this and that". I am a struggling mom who is trying to do what I can to keep my car until I am able to buy something newer. When I brought the car in - I had been without transportation for 3 weeks already and was happy to be able to finally be able to afford to get it there to start the repair process. The comment wasn't appreciated.
Claudia, thank you for letting us know about this and we are so sorry. This information has been shared with our staff and we will be mindful of our words in the future. We certainly understand what it's like when things are tight.
Sun Valley Imports is wonderful to deal with.
AMAZING CUSTOMER SERVICE
The quality of service is beyond reproach and I have come to trust the guys and gals at Sun Valley Imports as a trusted advisor for all of my automobiles. With the trouble we've had with other shops in the valley, we are happy to travel nearly 20 miles each way to ensure we receive the quality and honestly so conspicuously absent from most other repair shops.
Excellent Service, quality work, fair price.
Good bratwurst and cold beer
Ha ha Jim, wish we had bratworst and beer but Steve and Barry are terrible cooks! Thank you for being a loyal customer!
Barry is great at customer service and my car is always done quickly.
They are honest and reliable. The one time their repair did not work, they immediately fixed it at no charge.
Truly professional staff that care about the customer and providing the highest level of service.
They are prompt, courteous, and professional. They get the job done right the first time. And the most important reason is because I can trust them to give the the best most accurate information on my vehicle and when and why I should be doing the repairs.
Honest, upfront, plus a good reputation.
Great service and good prices. They stand by their work
The people that work there are great and they provide excellent service.
We have been happy with the work Derek does for us.
Sun Valley is professional and friendly with doing business: People are not just a doller, but important as individuals - they value their customers!
Extremely honest.....always try to make repairs at the best price without sacrificing quality.
Their service has always been exemplary.
I've been going to Sun Valley for 13 years - I'm on my 4th car. I always know I am getting the straight story on what needs to be done and they always prioritize the urgency so I can plan ahead. From a service standpoint, they really couldn't do anything better than they already do. I love these guys.
The service is great!
Many repairs were done extremely well.
They were very accommodating.
A little pricey but good service and a clean shop.