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Sun Valley Imports

950 N Stadem Dr, Tempe, AZ 85281 Map & directions

Call Now: (480) 351-1861

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About Sun Valley Imports

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
98
Tools & Equipment (?)
91
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Sun Valley Imports was established in 1993 by Steve Yacovone and Juergen Ankert at the urging of long time customers in order to provide dealership quality repairs in a more personal environment. Steve and Juergen focus on German engineered vehicles and they do it well. This RepairPal Certified shop works hard to stay current on the latest industry technologies and trends by investing in some of the best ongoing training for themselves and their staff. They employ dealership trained staff members and provide them with the advanced automotive tools and computer diagnostic equipment to make professional repairs to your complex vehicle. For your peace of mind they offer a 24-month / 24,000-mile warranty. Shuttle service, early bird drop off, and wireless Internet are available for your convenience.

Message from the Shop

We specialize in the complete service and repair of fine European imports including Audi, BMW, Mercedes, Jaguar, Mini, Smart, Rover, and VW.

Our rates are usually 25% less than the dealership!

Our certified technicians are European car experts having been factory trained by the manufacturers including Jaguar, Mercedes & BMW.

People choose Sun Valley Imports when they are looking for a more affordable option than the dealership. We use the same tools and technology as the dealership does, we just don't have the high overhead they do.

Located in Tempe near the Tempe Marketplace. Easy access from the 101 or the 202.

Dog friendly too!!

Auto Makes We Service

Audi BMW Jaguar
Land Rover Mercedes-Benz Mini
Porsche Smart Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Free Estimates Free Inspection
Gas/Diesel Heated Waiting Room Loaner Car Parts/Accessories
Rental Car Se Habla Espanol Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 26 verified reviews

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Sun Valley Imports
Verified Customer
September 25, 2013

Consistent and high level knowledge and experience to providing excellent service and repairs on only those items that are necessary. In addition from the managers to the technicians, honesty and respect are standard.

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Reply from Sun Valley Imports -  Sun Valley ImportsOctober 03, 2013 09:49

Kay, than you for taking the time to leave us such a kind review. We appreciate you!

Sun Valley Imports
Verified Customer
September 24, 2013

Sun Valley has always taken excellent care of me and my vehicle. Barry does a great job of explaining exactly what needs to be done, what it will cost, and how long it will take. Their prices are much better than the BMW dealership and their technicians are top notch.

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Reply from Sun Valley Imports -  Sun Valley ImportsOctober 03, 2013 09:50

Josh, we appreciate you taking the time to leave us a review, we know how busy you are! Thank you! We look forward to seeing you next time you come in!

Sun Valley Imports
Verified Customer
September 20, 2013

I have had years of positive experience with Sun Valley.

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Sun Valley Imports
Verified Customer
September 19, 2013

My car is 12 years and some of the comments that were made (though not purposely) were uncalled for about how the technician didn't enjoy driving the car because it needed "this and that". I am a struggling mom who is trying to do what I can to keep my car until I am able to buy something newer. When I brought the car in - I had been without transportation for 3 weeks already and was happy to be able to finally be able to afford to get it there to start the repair process. The comment wasn't appreciated.

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Reply from Sun Valley Imports -  Sun Valley ImportsOctober 03, 2013 09:53

Claudia, thank you for letting us know about this and we are so sorry. This information has been shared with our staff and we will be mindful of our words in the future. We certainly understand what it's like when things are tight.

Sun Valley Imports
Verified Customer
September 13, 2013

Excellent Service.

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Sun Valley Imports
Verified Customer
September 06, 2013

Sun Valley Imports is wonderful to deal with.

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Sun Valley Imports
Verified Customer
September 06, 2013

AMAZING CUSTOMER SERVICE

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Sun Valley Imports
Verified Customer
September 05, 2013

The quality of service is beyond reproach and I have come to trust the guys and gals at Sun Valley Imports as a trusted advisor for all of my automobiles. With the trouble we've had with other shops in the valley, we are happy to travel nearly 20 miles each way to ensure we receive the quality and honestly so conspicuously absent from most other repair shops.

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Sun Valley Imports
Verified Customer
September 04, 2013

Excellent Service, quality work, fair price.

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Sun Valley Imports
Verified Customer
September 03, 2013

Good bratwurst and cold beer

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Reply from Sun Valley Imports -  Sun Valley ImportsOctober 03, 2013 09:55

Ha ha Jim, wish we had bratworst and beer but Steve and Barry are terrible cooks! Thank you for being a loyal customer!

Sun Valley Imports
Verified Customer
August 27, 2013

Barry is great at customer service and my car is always done quickly.

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Sun Valley Imports
Verified Customer
August 23, 2013

They are honest and reliable. The one time their repair did not work, they immediately fixed it at no charge.

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Sun Valley Imports
Verified Customer
August 22, 2013

Truly professional staff that care about the customer and providing the highest level of service.

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Sun Valley Imports
Verified Customer
August 20, 2013

They are prompt, courteous, and professional. They get the job done right the first time. And the most important reason is because I can trust them to give the the best most accurate information on my vehicle and when and why I should be doing the repairs.

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Sun Valley Imports
Verified Customer
August 14, 2013

Honest, upfront, plus a good reputation.

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Sun Valley Imports
Verified Customer
August 08, 2013

Great service and good prices. They stand by their work

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Sun Valley Imports
Verified Customer
August 06, 2013

The people that work there are great and they provide excellent service.

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Sun Valley Imports
Verified Customer
August 01, 2013

We have been happy with the work Derek does for us.

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Sun Valley Imports
Verified Customer
July 31, 2013

Sun Valley is professional and friendly with doing business: People are not just a doller, but important as individuals - they value their customers!

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Sun Valley Imports
Verified Customer
July 30, 2013

Extremely honest.....always try to make repairs at the best price without sacrificing quality.

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Sun Valley Imports
Verified Customer
July 16, 2013

Their service has always been exemplary.

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Sun Valley Imports
Verified Customer
July 11, 2013

I've been going to Sun Valley for 13 years - I'm on my 4th car. I always know I am getting the straight story on what needs to be done and they always prioritize the urgency so I can plan ahead. From a service standpoint, they really couldn't do anything better than they already do. I love these guys.

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Sun Valley Imports
Verified Customer
July 11, 2013

The service is great!

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Sun Valley Imports
Verified Customer
July 09, 2013

Many repairs were done extremely well.

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Sun Valley Imports
Verified Customer
July 08, 2013

They were very accommodating.

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Sun Valley Imports
Verified Customer
July 03, 2013

A little pricey but good service and a clean shop.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(480) 351-1861

Auto Repair Experience

  1. Steve Yacovone & Juergen Ankert, Owners
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 66 Years of Car Repair Experience