They had put down two and half hours to put the new male and female connectors in and we thought that was a lot of time. My son who was with me when I went in with the car repairs cars. He's not an expert but he has done work, and we got a bill at 111 dollars per hour at the shop. They said that it took two and half hours, and then they had an additional time in there, so literally it took three hours. And we thought how could it take that long just to attach those connectors. Otherwise, I thought they were very good, very congenial. They explained what happened and I thought they were very fair, because they did put the car on the computer and they could have charged us for an hour on the computer, but they didn't. They charged us for a half hour which was 55 dollars.