Suburban Scion Toyota

This shop is not RepairPal Certified. Learn more
1821 Maplelawn Road
Troy, MI 48084
(248) 643-8500

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
×

Get an Estimate

Tell us a symptom, service or repair for your car
Get a car repair estimate:
Show Repair List »
Show Repair List »
Details

Specialties

  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair

Amenities

  • Parts/Accessories

Makes We Serve

  • Scion
  • Toyota
Reviews

Overall Rating

Customer Reviews

October 06, 2014

I chose Suburban Toyota Service center after reading the reviews online. The reviews were full of praise at the high level of service and competence Suburban Toyota showed when working on a car. Unfortunately, I had the exact opposite experience. It has been almost two months and I still do not have my car.

My Camry had been damaged in the August flood. The adjuster recommended replacing the engine, bumper, both headlights, and to make sure there was no water damage in the interior. They replaced the engine and one headlight. They screwed up a simple paint job on the bumper, and did not even check to see if there was any water damage underneath the carpets even though they were paid to do it.

Every time I am told a date that the car will be completed, I call, and still not done. "It will be done by Friday." Call on Friday, not done. "It will be done by Monday." Call on Monday. Not done. This happened for five weeks. I gave them the car sometime mid August. The engine was installed within two weeks. The bumper took over a month after that due to their poor workmanship. (they had to order another bumper and still charged the insurance company for it, claiming that it was because the part was aftermarket.)

When I informed the insurance company they had not checked underneath the carpet (which is what the service manager Matt had told me), the adjuster called them and was lied to. Suburban told them that they had checked underneath the carpets.

It seems that Suburban Toyota does whatever they can to leech money from the insurance company and do as minimal work as possible to increase their profits. The total cost of the repair was more than 7k - for a used engine, a bumper, and one headlight.

This service center is anything but professional or prompt, and should be investigated for insurance fraud.

Nearest RepairPal Certified Shops

We certify only the best auto repair shops in Troy.
High Quality Repair
Guaranteed Fair Prices
Current Expert Training
Real, Verified Reviews
Great Customer Service
Warranty on Repairs
Sterling Car Care - Goodyear
6331 Metro Parkway , Sterling Heights
(586) 580-9261
Quick View
Sterling Car Care - Goodyear
6331 Metro Parkway , Sterling Heights
96
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
7:00am to 6:00pm
CLOSED NOW
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
8:00am to 3:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
All repairs are backed by a 24 months / 24,000 miles warranty.
Curt's Service
14611 W 11 Mile Rd , Oak Park
(248) 513-8202
Quick View
Curt's Service
14611 W 11 Mile Rd , Oak Park
95
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
7:30am to 5:30pm
CLOSED NOW
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
All repairs are backed by a 24 months / 24,000 miles warranty.
Independence Auto Repair
48330 Van Dyke Ave , Shelby Charter Township
(586) 315-2090
Quick View
Independence Auto Repair
48330 Van Dyke Ave , Shelby Charter Township
95
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
7:30am to 6:00pm
CLOSED NOW
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
8:00am to 1:00pm
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
All repairs are backed by a 24 months / 24,000 miles warranty.
Revive Auto Repair
2888 E Maple Rd , Troy
(248) 419-2386
Quick View
Revive Auto Repair
2888 E Maple Rd , Troy
92
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
8:00am to 6:00pm
CLOSED NOW
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 3:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 7:00pm
M
8:00am to 7:00pm
All repairs are backed by a 12 months / 12,000 miles warranty.
Universal Automotive Services Inc.
8281 E.Ten Mile Rd. , Center Line
(586) 200-1132
Quick View
Universal Automotive Services Inc.
8281 E.Ten Mile Rd. , Center Line
93
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
8:00am to 6:00pm
CLOSED NOW
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
9:00am to 2:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
All repairs are backed by a 24 months / 24,000 miles warranty.
Fenkell Automotive Services
2670 Auburn Court , Auburn Hills
(248) 572-2062
Quick View
Fenkell Automotive Services
2670 Auburn Court , Auburn Hills
91
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
M
8:00am to 5:00pm
CLOSED NOW
Th
8:00am to 7:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 7:00pm
S
Closed
W
8:00am to 5:00pm
Su
Closed
All repairs are backed by a 12 months / 12,000 miles warranty.
Nikolas Motorsport Independent BMW-Mini-Porsche Service
2683 Orchard Lake Rd , Sylvan Lake
(248) 731-5264
Quick View
Nikolas Motorsport Independent BMW-Mini-Porsche Service
2683 Orchard Lake Rd , Sylvan Lake
93
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
M
8:00am to 5:30pm
CLOSED NOW
Th
8:00am to 5:30pm
M
8:00am to 5:30pm
F
8:00am to 5:30pm
T
8:00am to 5:30pm
S
Closed
W
8:00am to 5:30pm
Su
Closed
All repairs are backed by a 24 months / Unlimited miles warranty.
Precision Tune Auto Care
8113 W 8 Mile Rd , Detroit
(313) 241-3809
Quick View
Precision Tune Auto Care
8113 W 8 Mile Rd , Detroit
90
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
8:00am to 5:00pm
CLOSED NOW
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
8:00am to 3:00pm
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
All repairs are backed by a 12 months / 12,000 miles warranty.
Auto Medics of Shelby
5100 Auburn Rd , Shelby Township
(586) 789-9642
Quick View
Auto Medics of Shelby
5100 Auburn Rd , Shelby Township
89
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
8:00am to 6:00pm
CLOSED NOW
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
Closed
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
All repairs are backed by a 24 months / 24,000 miles warranty.