Car Recalls

Subaru BRZ recall 12V254000

Incorrect Airbag Information in Owner's Manual
Body, Interior & Misc., June 4, 2012

RepairPal Expert Overview

Some 2013 BRZ's were delivered with an owner's manual that contains inaccurate information regarding the description and operation of the airbag system.


Subaru will notify owners of affected vehicles during June 2012. There are no symptoms related to this recall. If you don't receive notification and you feel you should have, please contact your Subaru dealer. The Subaru recall number is WQB-38.


The owner's manual supplied with certain vehicles contains an inaccurate description of the operation of the front passenger occupant classification system. In addition, certain sections describing the airbag system require clarification. If a user reads and follows inaccurate owner's manual information, this could lead to an increased risk of injury to a front passenger seat occupant under certain crash conditions. To address this concern, Subaru will mail corrected inserts for the owner's manual to affected vehicle owners.

Original Recall from the NHTSA

Model Year(s): 2013

Mfr's Report Date:
June 4, 2012

NHTSA CAMPAIGN ID Number: 12V254000

NHTSA Action Number: N/A

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Potential Number of Units Affected: 1886

Summary: SUBARU IS RECALLING CERTAIN MODEL YEAR 2013 BRZ VEHICLES MANUFACTURED FROM NOVEMBER 25, 2011, THROUGH MAY 25, 2012. THE OWNER’S MANUAL CONTAINS AN INACCURATE DESCRIPTION OF THE ACTUAL OPERATION OF THE FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM. OTHER PORTIONS OF THE OWNER’S MANUAL, DESCRIBING THE AIR BAG SYSTEM, REQUIRE CLARIFICATION. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 208, “OCCUPANT CRASH PROTECTION.”

Consequence: MISINFORMATION COULD LEAD TO AN INCREASED RISK OF INJURY TO FRONT SEAT OCCUPANTS DURING CERTAIN CRASH CONDITIONS.

Remedy: SUBARU WILL NOTIFY OWNERS, AND WILL MAIL CORRECTED OWNER’S MANUALS, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JUNE 2012. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.

Notes: SUBARU'S RECALL CAMPAIGN NUMBER IS WQB-38. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Recall data provided by the National Highway Traffic Safety Administration

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