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Stuttgart Auto Service

11705 Teller St #D, Broomfield, CO 80020

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AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair


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Customer Reviews (2 reviews)

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Stuttgart Auto Service
September 16, 2010

Guy, the owner, makes status as a legend in my book for his honest and careful work. My wife had his shop do routine inexpensive maintainence work on her 2006 MB 280 4matic. He finds that we have two factory recalls by MB on a potentially serious transmission problem. We take it to a local MB dealer, where she got a great deal on the car. My wife asks me to handle the dealer, because let's face it, the service shop treats women poorly. They do the recalls, and I get a great free loaner to boot. Nice, but... I drive the car back to work on CO 36, and engine warning lights go on and the car goes into safe mode, 3rd gear. I take it back to the dealer, and after supposedly looking at the car, they conclude that we need a $2K transmission solenoid assembly. The customer service guy shows me the massive part and says it is absolutely broken. The codes tell us that. The whole deal sounds fishie. I have a Ph. D. In Physics from Harvard, but let's face it, I know little about the engine side of MB cars. Of course, I won't admit that to my wife. It's a macho thing. I take the car back to Guy, and he discovers that the mechanics at the dealer inverted the strain relief to wires controlling the microprocessor for the transmission. The wires are now too close to the rotating drive shaft, the insulation of two wires is removed and they touch each other. Moving the wires apart solves the problem. Guy wrote up a report for the dealer, and get this, didn't charge me a dime. I went back to the dealer and showed them the report. And like an "real" automotive expert, I showed them the shorted wires when the car was jacked up. The service manager kissed. It was fun to finally win one, after being screwed and taken by other auto shops that overwhelm you with techno crap. Guy is a legend!!! Yes, I bought him a beer.

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Stuttgart Auto Service
April 19, 2010

They are honest and do very good work

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