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Sterling Car Care

35361 23 Mile Rd, New Baltimore, MI 48047 Map & directions

Call Now: (586) 200-1349

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About Sterling Car Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Sterling Car Care has been serving the community of New Baltimore since 1998. Glen Dewitt, the owner, has demonstrated a commitment to providing high quality auto repair to the community by employing experienced, ASE Certified technicians who are capable of a wide range of repairs. This experience coupled with the right tools and computer diagnostic equipment make this RepairPal Certified shop a great choice for your service and repair needs. This team attends regular training to help make sure your vehicle is fixed right the first time. They back their work with a 12-month / 12,000-mile warranty. For your convenience they offer local shuttle, early bird drop off, Saturday hours, and a waiting area with wireless Internet.

Message from the Shop

Websters dictionary defines "sterling" as " being of the finest quality,"which is an appropriate reason for naming our business Sterling Car Care.Our goal is to provide the finest quality service for our customers vehicles. Make one call-we service all! Our mission is to satisfy our customers beyond their expectations and beyond the abilities of our competitors.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Heated Waiting Room Military Discount Open Saturday
Open Weekends Parts/Accessories Senior Discount Service Guarantee
Shopping Nearby Shuttle Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Sterling Car Care
Verified Customer
January 22, 2014

It was quick and I did not have to work on it myself. It was good. I didn't really have a choice, my mom and everybody goes there.

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Sterling Car Care
Verified Customer
January 22, 2014

I already have a very reliable mechanic. I only used them to get an oil change at a very good discount. I would recommend them for oil changes. If they get on their list they will get coupons every three or four months for a discounted oil change. The price cannot be beat.

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Sterling Car Care
Verified Customer
January 22, 2014

I needed a battery for my car, and they put it in right away. It was efficient and good.

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Sterling Car Care
Verified Customer
January 22, 2014

Their customer service is very high. I like it very much. The quality of the work is high. Their attitudes are very good.

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Sterling Car Care
Verified Customer
January 17, 2014

They took care of me. They took care of my car.

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Sterling Car Care
Verified Customer
January 17, 2014

Satisfied with service. No bad service.

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Sterling Car Care
Verified Customer
January 17, 2014

They were prompt and did exactly what I needed to be done. They got me in and they got me out.

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Sterling Car Care
Verified Customer
January 03, 2014

I had them repair the passenger door window. Not even two weeks later I had to have the drivers window fixed. I took it somewhere else to have it fixed.

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Sterling Car Care
Verified Customer
January 03, 2014

I thought the service they provided was done well. I had an oil change and inspection. They had a good price. The workers were very friendly.

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Sterling Car Care
Verified Customer
January 03, 2014

They were quick and reasonable. The price was reasonable, and they were recommended to me.

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Sterling Car Care
Verified Customer
January 02, 2014

The service is excellent. I do not have too many problems in waiting to get in. I call for an appointment. They are very polite when I go in.

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Sterling Car Care
Verified Customer
January 02, 2014

They are always friendly. They have competitive prices. They always explain what they are going to do.

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Sterling Car Care
Verified Customer
December 31, 2013

They are honest and reliable. Reasonable prices.

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Sterling Car Care
Verified Customer
December 30, 2013

Nothing went wrong, I am happy with the service.

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Sterling Car Care
Verified Customer
December 27, 2013

Courteous staff. Very easy to get to. Quick service.

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Sterling Car Care
Verified Customer
December 26, 2013

I feel that sometimes it is an overkill. I know about cars and feel that sometimes things are done that do not need to be done.

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Sterling Car Care
Verified Customer
December 26, 2013

They offer good oil change prices.

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Sterling Car Care
Verified Customer
December 19, 2013

They are very efficient. They do what they say they are going to do. The cost is what they say it will be. May car is running fine.

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Sterling Car Care
Verified Customer
December 18, 2013

They seemed like nice people. Honest mechanics. They seem to be able to do most kinds of repairs except alignments.

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Sterling Car Care
Verified Customer
December 18, 2013

My car broke down away from home. My mechanic over charged me over two hundred dollars and mis-diagnosed. He said it was the fuel pump and it was the controller and I did not need a fuel pump. He did not fix what was wrong with it.

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Sterling Car Care
Verified Customer
December 11, 2013

Excellent price and great service. Local and independent owned, and I use them all the time.

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4 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(586) 200-1349

Auto Repair Experience

  1. Glen Dewitt, Owner
  2. Established 1998
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 50 Years of Car Repair Experience