Sterling Car Care - Goodyear

Service@sterlingcarcare.com
✓ RepairPal Certified
6331 Metro Parkway
Sterling Heights, MI 48312 USA
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08:00
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CLOSED NOW
S
8:00am to 3:00pm
CLOSED NOW
T
7:00am to 6:00pm
S
8:00am to 3:00pm
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
F
7:00am to 6:00pm
Call now:
(586) 580-9261

Auto Repair Experience

  • Michael Parrott, Owner
  • Established 1975
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 107 Years of Car Repair Experience
Scorecard

Sterling Car Care was established in 1975 by Michael Parrott with the goal of providing "Sterling" service to the Sterling Heights community. This RepairPal Certified shop has a staff of very experienced industry professionals who are ASE Certified and committed to the ongoing training it takes to stay current and make professional, accurate repairs to your modern vehicles. These guys have the know how and the automotive tools and equipment to be considered a true dealer alternative. They are capable of advanced diagnosis of complex drivability problems as well as your major and minor service and repair needs. This is also a Goodyear Tire center with some of the best equipment that make them a good choice for your tires and wheel alignments as well. Most work is backed with a 24-month / 24,000-mile warranty. For your convenience they have a local shuttle, pick up and drop off service by prearrangement, early bird drop off, and a clean comfortable waiting area with fresh coffee and wireless Internet.

Details

Auto Repair Experience

  • Michael Parrott, Owner
  • Established 1975
  • 5 Auto Repair Mechanics on Staff
  • 4 ASE Certified Auto Technicians
  • 107 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Since 1975 Sterling Car Care has servicing vehicles throughout the Tri-County area, offering customer service beyond our guest’s expectations, and the ability of our competition. We have been ranked as a top shop for customer satisfaction by AAA, Goodyear, and Napa Auto Care. Our ASE master certified technicians have over 100 years combined experience, and the latest in automotive service training and equipment. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

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Reviews
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Overall Rating

68 Verified Reviews

Customer Reviews

by Verified Customer February 10, 2015

It was my first time at Sterling Car Care and I was not from the area and I was recommended by AAA to have my car taken there. I was treated like a longtime loyal customer, fast diagnoses of the problem, told the cost up front and was out the door in 2 hours.

by Verified Customer February 10, 2015

Friendly and fast service.

by Verified Customer February 10, 2015

Remarkably efficient. No hassle or pressuring.

by Verified Customer February 10, 2015

I've been going to this service shop for almost 8 years and my service is usually pretty good.

by Verified Customer February 10, 2015

The people were honest and attentive.

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by Verified Customer February 09, 2015

Everything at Sterling is done right and fast.

by Verified Customer February 08, 2015

PROFESSIONAL STAFF.

by Verified Customer February 08, 2015

Excellent service. Personnel was so very courteous and kind.

by Verified Customer February 06, 2015

Great service. Ernie you Rock! Thanks!!

by Verified Customer February 06, 2015

I love the guys at Sterling Car Care... they are a reputable, honest group of men who truly want your vehicle safe for you and your family.

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by Verified Customer February 05, 2015

Good service and value for oil changes.

by Verified Customer February 05, 2015

Good service and good pricing.

by Verified Customer February 04, 2015

It was awesome. The're very customer friendly loved the twinkles and refreshments. Quick friendly service awesome coupon made it very cheap for me I've been bragging about you guys since my visit. What a refreshing change from what I'm used too.

by February 03, 2015

Service is always good.

by February 01, 2015

First time going there was a good experience. The job was done properly and effectively.

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by Verified Customer January 30, 2015

Very Friendly, helpful, trustworthy people and experience.

by Verified Customer January 30, 2015

Good, consistent customer service and quality work.

by Verified Customer January 30, 2015

Everyone there is so nice.

by Verified Customer January 30, 2015

Friendly service and staff. Very knowledgeable and considerate.

by Verified Customer January 29, 2015

They did good work and were nice and informative.

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by Verified Customer January 27, 2015

Service is superb overall.

by Verified Customer January 27, 2015

I think they are honest and fair with the prices . Most places you always feel they are taking advantage of you.

by Verified Customer January 25, 2015

Ernie the customer service rep is excellent and treats the customer like the customer is part of the business. Ernie is also genuine and was very honest about the pricing.

by Verified Customer January 25, 2015

Personable and interested in solving your auto problems satisfactorily.

by Verified Customer January 25, 2015

Its very nice and cheap.

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by Verified Customer January 19, 2015

They are fast and professional at a good price.

by Verified Customer January 18, 2015

Great service, friendly, great cost on parts and labor, all around a top mechanic shop.

by Verified Customer January 16, 2015

Timely, friendly service.

by Verified Customer January 16, 2015

I have had years of excellent service.

by Verified Customer January 16, 2015

Great service.

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by Verified Customer January 14, 2015

Happy with maintenance as well as repairs.

by Verified Customer January 14, 2015

If you have an appointment, they are very prompt in servicing the vehicle.

by Verified Customer January 14, 2015

Great service, Matt really had a lot of knowledge about cars and made some very good recommendations!

by Verified Customer January 13, 2015

I have had excellent service and have referred others to you and they told me how pleased they were. Especially after being Involved in an accident you repaired the items caused by the repair shop.

by Verified Customer January 13, 2015

I am pleased with their care and concern.

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by Verified Customer January 13, 2015

I am completely satisfied with their service.

by Verified Customer January 12, 2015

Great service and employees.

by January 12, 2015

I believe they do their best to be honest and give fair prices and good workmanship to their customers.

by Verified Customer January 06, 2015

Good service.

by Verified Customer January 05, 2015

Good service.

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by January 02, 2015

Excellent service.

by Verified Customer January 02, 2015

Nice people.

by Verified Customer December 30, 2014

They do very good work at good prices, but because of that sometimes it takes a little too long. I will still be there though.

by Verified Customer December 28, 2014

Have been happy with service, satisfaction & very trustworthy for years!

by Verified Customer November 20, 2013

They are friendly and always willing to do whatever they can to make this easy for the customer.

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by November 18, 2013

Taking my car for years...

by Verified Customer November 18, 2013

It was good work and they were friendly.

by November 16, 2013

The service at Sterling is always top notch! They are always considerate, thoughtful and you're provided full explanations of what is needed to your vehicle, currently and towards any future repairs and/or maintenance. Everyone is always helpful and very pleasant, especially Shaun and Ernie. The mechanics are nice guys too. You always leave away after repairs and/or maintenance with your vehicle fixed properly and you never have to return it for any problems. Once is always a completed experience. They always seem to care about your vehicle.

by Verified Customer November 16, 2013

Kind and courteous especially since I arrived minutes before closing.

by November 16, 2013

Respectful and timely.

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by November 16, 2013

While overall service and time were good, I was disappointed that facility did not really look into tire leak concern with dashboard indication of low pressure. They brought tire up to pressure but two weeks after, low pressure indicator came on again.

by November 15, 2013

I like their service so far and they seem honest. They told me if I had any issues with my car they would help me out. Also, their appointment times are good and they're done quickly.

by November 14, 2013

I have been going to them for I would say for twenty years and I have been very happy with them. The first owner I dealt with, Gary Dewitt, I guess retired and has sold the business. Gary Dewitt and his wife were very good to work with. The new owners seem easy to work with also. I would recommend them. They are very friendly and highly recommended.

by Verified Customer November 13, 2013

Mike Parrot, Ernie Moreno, Sean Dugan All office personal are honest and are only going to sell you what you need to keep you and your car or truck safe !!! The service guys out back are all top notch mechanics.

by Verified Customer November 13, 2013

I thought they did a good job on my car and they have good prices. I'm all around happy with the work done on my car.

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by Verified Customer November 09, 2013

Sterling car care always takes care of my car needs and is the cheapest place around I am very satisfied with the service Ernie and the other guy don't remember his name... give

by November 09, 2013

The service is good and timely. Everyone there is courteous and friendly. They explain things to you. I am very satisfied with them.

by Verified Customer November 09, 2013

Quality work, trustworthy recommendations.

by Verified Customer November 08, 2013

Good service - good price.

by Verified Customer November 08, 2013

They do great work. They are extremely reliable and trusting. They always take care of me.

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by Verified Customer November 08, 2013

Ever since a certain individual was hired, the price for repairs has gone up. That same individual told me that he was hired to increase the Company's bottom line. He certainly has done that by charging the customers for inspections and diagnostics that were once free. Sometimes I feel like I'm being nickeled and dimed. I recently came in for some warranty work for a repair they did 4 months ago. I thought it would be a free repair, but, was told that I had to pay for an inspection of the problem, diagnosing the problem to verify thatI had a bad part, and then the cost for the labor to install the bad part. I think the inspection and diagnosis should be free because if a repair is necessary, they will probably get the job to fix it. The free inspection and diagnosis would make for better customer relations. I would then be inclined to bring my vehicle back for future service knowing that my car was being serviced by people who care about me and my vehicle and not just looking at me and my vehicle as an opportunity to see how many things they can charge me for before I get out the door. I don't know if it's a sign of the times, but to me, when I'm asking for warranty work to be done, I don't expect to be charged for the repair.

by Verified Customer November 07, 2013

Everyone is so helpful and really care about their clients. They always have time to meet our needs. They are honest and trust worthy. Very friendly.

by November 07, 2013

When I call they always get me in. It is comfortable to wait and watch the TV. They have good service.

by Verified Customer November 06, 2013

They were very professional, kind, courteous and did not have me pay for items I did not need.

by Verified Customer November 06, 2013

I've been very happy with the services there. The staff is courteous.

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by October 31, 2013

I have always had good service at Sterling Car Care and the staff have always been honest abd helpful.

by October 31, 2013

Ernie is very friendly and accommodating.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
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