Sterling Car Care was established in 1975 by Michael Parrott with the goal of providing "Sterling" service to the Sterling Heights community. This RepairPal Certified shop has a staff of very experienced industry professionals who are ASE Certified and committed to the ongoing training it takes to stay current and make professional, accurate repairs to your modern vehicles. These guys have the know how and the automotive tools and equipment to be considered a true dealer alternative. They are capable of advanced diagnosis of complex drivability problems as well as your major and minor service and repair needs. This is also a Goodyear Tire center with some of the best equipment that make them a good choice for your tires and wheel alignments as well. Most work is backed with a 24-month / 24,000-mile warranty. For your convenience they have a local shuttle, pick up and drop off service by prearrangement, early bird drop off, and a clean comfortable waiting area with fresh coffee and wireless Internet.
Sterling Car Care - Goodyear
Sterling Heights, MI 48312 USA
Auto Repair Experience
- Michael Parrott, Owner
- Established 1975
- 5 Auto Repair Mechanics on Staff
- 4 ASE Certified Auto Technicians
- 107 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Heated Waiting Room
- Loaner Car
- Military Discount
- Open Saturday
- Open Weekends
- Rental Car
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
I will be back.
Just an oil change, but very likely to pick up a used car very soon!
I had bad rear linkages and spark plugs that got unnoticed during inspection. Also, I may of had a rear light out during time of inspection.
Very courteous, professional and trustworthy.
Good service, quality of service was very good, and always done in a timely manner
Service great. Glad to be a customer.
This entire operation is first class from tune ups to replacing your battery, The staff is knowledgeable and courteous. They also do warranty work without the high prices and long wait times. You need to check Sterling Car Care out next time your vehicle goes on the fritz.
Mike and his team are always very professional and provided exceptional customer service. Inspections and repairs are always done with the highest quality. I have sent many of my friends and family to Sterling Car Care for automobile service.
Excellent as usual.
I have no intentions on ever bringing my vehicle elsewhere for repairs. Professional courtesy unmatched my big dealerships. So far I haven't had a bad experience.
Another great experience at Goodyear Car Care. Got an oil change and coolant flush. Also, thankfully they found a safety issue the sway bar links were bad.
I would definitely recommend Sterling Car Care.
I have been utilizing Sterling Car Care for over 20 years.
Fast and friendly service.
I am just going back to them for other work.
It was my first time and now it will be every time. Amazing customer service. I love how I was treated. I love the information provided. Even though I had discounts for my first time, I'll still keep coming back. It was great here. They went above and beyond to make sure my car was running fine without extra charge. Thank you so much.
I bought the car at the dealer, but have all my work done at Sterling Car Care.
I have a company lease car. They performed the required preventive maintenance in the time frame quoted. I was treated courtesy and with respect. I would take my personal vehicle there for service.
Quick, efficient service.
I received the usual great service I have come to expect.
They do our corporate vehicle repairs. They always exceed our timelines and work quickly to complete the job right.
The problem that I brought the car in for in the first place, was not fixed. I ended up spending $1200 on a few other issues they said needed to be fixed and I left with the same problem I came in with. I was told I would get a call back from the manager and explain to me what needed to be done to fix the problem and I didn't! I'm taking it somewhere else to get fixed.
I liked the courtesy ride back to work & being picked up from work.
They were very friendly and professional. I would come back for service and would recommend to friends and family.
I was not explained of the charges that were being done on my car.
Very professional and willing to do everything in their power to satisfy the customer.
It was great thanks.
Always receive excellent and friendly service at Sterling and they have a great staff.
The experience was as expected!
Made appt, said I needed oil changed and tires rotated. Got there, said I had an appt for oil chg & tire rotation. Told the gentleman at the desk that the lug tool was in the console. He said ok. 80 mins later my oil chg was done but I was told I hadn't mentioned a tire rotation. I could have had the oil changed for that price in 20 minutes. Last time I was there my tires didn't get rotated because they couldn't find the lug tool where I told them it was, which was why I mentioned it this time. Not worth driving from Centerline for this kind if experience.
Easy in and out.
I trust this place.
Very good as always. Take all my cars there. Very good technical staff.
Appreciate the non pressure for further repairs.
Service as always is excellent and staff helpful and friendly.
The customer service was over and above my expectations! Your honesty, updates of repairs as well as courtesy transportation means a lot to a female, when, on several occasions, been ripped off for unsatisfactory work, dealing with other shops...THANKS AGAIN FOR YOUR EXPERTISE FOR A JOB WELL DONE...Happy Holidays and STAY AWESOME!!! I have no need to seek any other place!! You will be highly recommended to everyone for All auto services..YOUR THE BEST!!!!
The employees were very professional and updated me the whole time I was there so I knew what was happening and when. Great Customer service.
Great shop with friendly staff.
A job well done, thanks.
Always do a good job.
They did a very good job of repairing headlights.
Very professional service, they know what they are doing. They may not be cheap, but otherwise you will pay more for continuous trips to other shops.
I just had new tires installed with a few months ago. I came in for a hole in the side wall I was told it needed to be replaced. I got in the car and started driving and noticed that it didn't drive as well as it did.
Very professional and fairly priced.
I paid for fully synthetic oil and I caught them putting regular oil in my car.
The staff was excellent as always. Quick service and a great price, Keep up the great work!!
Service is okay a little slower then I expected.
I had issues with my first visit, but the second time back was great! They were persistent on fixing the issues that still remained.
Had a large screw embedded in my tire late one Friday evening. Called Sterling Car Care they told me to drop off the car and gave me a free loaner for the evening. Was worried that I would need a new tire. Nope. Had it all patched and ready to go before noon the next day. Great customer service and an honest job.
its always a pleasure going to sterling car care they do good work.
friendly,informative about the work to be done.
Fast, quality service at an affordable price.
Tire order handled fine.
Always friendly and they get the job done for you on time as promised.
I've been going to this service shop for almost 8 years and my service is usually pretty good.
It was my first time at Sterling Car Care and I was not from the area and I was recommended by AAA to have my car taken there. I was treated like a longtime loyal customer, fast diagnoses of the problem, told the cost up front and was out the door in 2 hours.
Friendly and fast service.
Remarkably efficient. No hassle or pressuring.
The people were honest and attentive.
Everything at Sterling is done right and fast.
Excellent service. Personnel was so very courteous and kind.
Great service. Ernie you Rock! Thanks!!
I love the guys at Sterling Car Care... they are a reputable, honest group of men who truly want your vehicle safe for you and your family.
Good service and value for oil changes.
Good service and good pricing.
It was awesome. The're very customer friendly loved the twinkles and refreshments. Quick friendly service awesome coupon made it very cheap for me I've been bragging about you guys since my visit. What a refreshing change from what I'm used too.
Service is always good.
First time going there was a good experience. The job was done properly and effectively.
Very Friendly, helpful, trustworthy people and experience.
Good, consistent customer service and quality work.
Everyone there is so nice.
Friendly service and staff. Very knowledgeable and considerate.
They did good work and were nice and informative.
Service is superb overall.
I think they are honest and fair with the prices . Most places you always feel they are taking advantage of you.
Ernie the customer service rep is excellent and treats the customer like the customer is part of the business. Ernie is also genuine and was very honest about the pricing.
Personable and interested in solving your auto problems satisfactorily.
Its very nice and cheap.
They are fast and professional at a good price.
Great service, friendly, great cost on parts and labor, all around a top mechanic shop.
I have had years of excellent service.
Timely, friendly service.
Happy with maintenance as well as repairs.
If you have an appointment, they are very prompt in servicing the vehicle.
Great service, Matt really had a lot of knowledge about cars and made some very good recommendations!
I have had excellent service and have referred others to you and they told me how pleased they were. Especially after being Involved in an accident you repaired the items caused by the repair shop.
I am pleased with their care and concern.
I am completely satisfied with their service.
Great service and employees.
I believe they do their best to be honest and give fair prices and good workmanship to their customers.
They do very good work at good prices, but because of that sometimes it takes a little too long. I will still be there though.
Have been happy with service, satisfaction & very trustworthy for years!
They are friendly and always willing to do whatever they can to make this easy for the customer.
Taking my car for years...
It was good work and they were friendly.
The service at Sterling is always top notch! They are always considerate, thoughtful and you're provided full explanations of what is needed to your vehicle, currently and towards any future repairs and/or maintenance. Everyone is always helpful and very pleasant, especially Shaun and Ernie. The mechanics are nice guys too. You always leave away after repairs and/or maintenance with your vehicle fixed properly and you never have to return it for any problems. Once is always a completed experience. They always seem to care about your vehicle.
Kind and courteous especially since I arrived minutes before closing.
Respectful and timely.
While overall service and time were good, I was disappointed that facility did not really look into tire leak concern with dashboard indication of low pressure. They brought tire up to pressure but two weeks after, low pressure indicator came on again.
I like their service so far and they seem honest. They told me if I had any issues with my car they would help me out. Also, their appointment times are good and they're done quickly.
I have been going to them for I would say for twenty years and I have been very happy with them. The first owner I dealt with, Gary Dewitt, I guess retired and has sold the business. Gary Dewitt and his wife were very good to work with. The new owners seem easy to work with also. I would recommend them. They are very friendly and highly recommended.
Mike Parrot, Ernie Moreno, Sean Dugan All office personal are honest and are only going to sell you what you need to keep you and your car or truck safe !!! The service guys out back are all top notch mechanics.
I thought they did a good job on my car and they have good prices. I'm all around happy with the work done on my car.
Sterling car care always takes care of my car needs and is the cheapest place around I am very satisfied with the service Ernie and the other guy don't remember his name... give
The service is good and timely. Everyone there is courteous and friendly. They explain things to you. I am very satisfied with them.
Quality work, trustworthy recommendations.
Good service - good price.
They do great work. They are extremely reliable and trusting. They always take care of me.
Ever since a certain individual was hired, the price for repairs has gone up. That same individual told me that he was hired to increase the Company's bottom line. He certainly has done that by charging the customers for inspections and diagnostics that were once free. Sometimes I feel like I'm being nickeled and dimed. I recently came in for some warranty work for a repair they did 4 months ago. I thought it would be a free repair, but, was told that I had to pay for an inspection of the problem, diagnosing the problem to verify thatI had a bad part, and then the cost for the labor to install the bad part. I think the inspection and diagnosis should be free because if a repair is necessary, they will probably get the job to fix it. The free inspection and diagnosis would make for better customer relations. I would then be inclined to bring my vehicle back for future service knowing that my car was being serviced by people who care about me and my vehicle and not just looking at me and my vehicle as an opportunity to see how many things they can charge me for before I get out the door. I don't know if it's a sign of the times, but to me, when I'm asking for warranty work to be done, I don't expect to be charged for the repair.
Everyone is so helpful and really care about their clients. They always have time to meet our needs. They are honest and trust worthy. Very friendly.
When I call they always get me in. It is comfortable to wait and watch the TV. They have good service.
They were very professional, kind, courteous and did not have me pay for items I did not need.
I've been very happy with the services there. The staff is courteous.
I have always had good service at Sterling Car Care and the staff have always been honest abd helpful.
Ernie is very friendly and accommodating.
- High quality repair
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- Warranty on repairs
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