Sterling Car Care was established in 1975 by Michael Parrott with the goal of providing "Sterling" service to the Sterling Heights community. This RepairPal Certified shop has a staff of very experienced industry professionals who are ASE Certified and committed to the ongoing training it takes to stay current and make professional, accurate repairs to your modern vehicles. These guys have the know how and the automotive tools and equipment to be considered a true dealer alternative. They are capable of advanced diagnosis of complex drivability problems as well as your major and minor service and repair needs. This is also a Goodyear Tire center with some of the best equipment that make them a good choice for your tires and wheel alignments as well. Most work is backed with a 24-month / 24,000-mile warranty. For your convenience they have a local shuttle, pick up and drop off service by prearrangement, early bird drop off, and a clean comfortable waiting area with fresh coffee and wireless Internet.
Sterling Car Care - Goodyear
Sterling Heights, MI 48312 USA
Auto Repair Experience
- Michael Parrott, Owner
- Established 1975
- 5 Auto Repair Mechanics on Staff
- 4 ASE Certified Auto Technicians
- 107 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Car Wash
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Heated Waiting Room
- Loaner Car
- Military Discount
- Open Saturday
- Open Weekends
- Rental Car
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
Service is okay a little slower then I expected.
I had issues with my first visit, but the second time back was great! They were persistent on fixing the issues that still remained.
Had a large screw embedded in my tire late one Friday evening. Called Sterling Car Care they told me to drop off the car and gave me a free loaner for the evening. Was worried that I would need a new tire. Nope. Had it all patched and ready to go before noon the next day. Great customer service and an honest job.
its always a pleasure going to sterling car care they do good work.
friendly,informative about the work to be done.
Fast, quality service at an affordable price.
Tire order handled fine.
Always friendly and they get the job done for you on time as promised.
I've been going to this service shop for almost 8 years and my service is usually pretty good.
It was my first time at Sterling Car Care and I was not from the area and I was recommended by AAA to have my car taken there. I was treated like a longtime loyal customer, fast diagnoses of the problem, told the cost up front and was out the door in 2 hours.
Friendly and fast service.
Remarkably efficient. No hassle or pressuring.
The people were honest and attentive.
Everything at Sterling is done right and fast.
Excellent service. Personnel was so very courteous and kind.
Great service. Ernie you Rock! Thanks!!
I love the guys at Sterling Car Care... they are a reputable, honest group of men who truly want your vehicle safe for you and your family.
Good service and value for oil changes.
Good service and good pricing.
It was awesome. The're very customer friendly loved the twinkles and refreshments. Quick friendly service awesome coupon made it very cheap for me I've been bragging about you guys since my visit. What a refreshing change from what I'm used too.
Service is always good.
First time going there was a good experience. The job was done properly and effectively.
Very Friendly, helpful, trustworthy people and experience.
Good, consistent customer service and quality work.
Everyone there is so nice.
Friendly service and staff. Very knowledgeable and considerate.
They did good work and were nice and informative.
Service is superb overall.
I think they are honest and fair with the prices . Most places you always feel they are taking advantage of you.
Ernie the customer service rep is excellent and treats the customer like the customer is part of the business. Ernie is also genuine and was very honest about the pricing.
Personable and interested in solving your auto problems satisfactorily.
Its very nice and cheap.
They are fast and professional at a good price.
Great service, friendly, great cost on parts and labor, all around a top mechanic shop.
I have had years of excellent service.
Timely, friendly service.
Happy with maintenance as well as repairs.
If you have an appointment, they are very prompt in servicing the vehicle.
Great service, Matt really had a lot of knowledge about cars and made some very good recommendations!
I have had excellent service and have referred others to you and they told me how pleased they were. Especially after being Involved in an accident you repaired the items caused by the repair shop.
I am pleased with their care and concern.
I am completely satisfied with their service.
Great service and employees.
I believe they do their best to be honest and give fair prices and good workmanship to their customers.
They do very good work at good prices, but because of that sometimes it takes a little too long. I will still be there though.
Have been happy with service, satisfaction & very trustworthy for years!
They are friendly and always willing to do whatever they can to make this easy for the customer.
Taking my car for years...
It was good work and they were friendly.
The service at Sterling is always top notch! They are always considerate, thoughtful and you're provided full explanations of what is needed to your vehicle, currently and towards any future repairs and/or maintenance. Everyone is always helpful and very pleasant, especially Shaun and Ernie. The mechanics are nice guys too. You always leave away after repairs and/or maintenance with your vehicle fixed properly and you never have to return it for any problems. Once is always a completed experience. They always seem to care about your vehicle.
Kind and courteous especially since I arrived minutes before closing.
Respectful and timely.
While overall service and time were good, I was disappointed that facility did not really look into tire leak concern with dashboard indication of low pressure. They brought tire up to pressure but two weeks after, low pressure indicator came on again.
I like their service so far and they seem honest. They told me if I had any issues with my car they would help me out. Also, their appointment times are good and they're done quickly.
I have been going to them for I would say for twenty years and I have been very happy with them. The first owner I dealt with, Gary Dewitt, I guess retired and has sold the business. Gary Dewitt and his wife were very good to work with. The new owners seem easy to work with also. I would recommend them. They are very friendly and highly recommended.
Mike Parrot, Ernie Moreno, Sean Dugan All office personal are honest and are only going to sell you what you need to keep you and your car or truck safe !!! The service guys out back are all top notch mechanics.
I thought they did a good job on my car and they have good prices. I'm all around happy with the work done on my car.
Sterling car care always takes care of my car needs and is the cheapest place around I am very satisfied with the service Ernie and the other guy don't remember his name... give
The service is good and timely. Everyone there is courteous and friendly. They explain things to you. I am very satisfied with them.
Quality work, trustworthy recommendations.
Good service - good price.
They do great work. They are extremely reliable and trusting. They always take care of me.
Ever since a certain individual was hired, the price for repairs has gone up. That same individual told me that he was hired to increase the Company's bottom line. He certainly has done that by charging the customers for inspections and diagnostics that were once free. Sometimes I feel like I'm being nickeled and dimed. I recently came in for some warranty work for a repair they did 4 months ago. I thought it would be a free repair, but, was told that I had to pay for an inspection of the problem, diagnosing the problem to verify thatI had a bad part, and then the cost for the labor to install the bad part. I think the inspection and diagnosis should be free because if a repair is necessary, they will probably get the job to fix it. The free inspection and diagnosis would make for better customer relations. I would then be inclined to bring my vehicle back for future service knowing that my car was being serviced by people who care about me and my vehicle and not just looking at me and my vehicle as an opportunity to see how many things they can charge me for before I get out the door. I don't know if it's a sign of the times, but to me, when I'm asking for warranty work to be done, I don't expect to be charged for the repair.
Everyone is so helpful and really care about their clients. They always have time to meet our needs. They are honest and trust worthy. Very friendly.
When I call they always get me in. It is comfortable to wait and watch the TV. They have good service.
They were very professional, kind, courteous and did not have me pay for items I did not need.
I've been very happy with the services there. The staff is courteous.
I have always had good service at Sterling Car Care and the staff have always been honest abd helpful.
Ernie is very friendly and accommodating.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service