Q&A

 Master

I would not pay any attention to this BOZO dodge service mechanic. WHAT PIN ARE YOU TALKING ABOUT? You have a bad ignition switch.

 Master

The ignition lock and electrical portion of the ignition switch are two separate items and take less than 1 hour to replace. I think there is miscommunication. I know a Lexus LX470 has a similar problem where the key turns in the ignition switch but brakes and does not turn the electrical portion of the switch requiring the mechanical portion of the ignition switch to be changed. At any rate the column does not need to be removed to do this.

Ok on this problem. You have your ignitioin lock cylinder and your ignition switch. they are serparate components. Between them you have a chunk of aluminum pot metal about 3 inches long. It has a plastic piece in it. This piece turns the ignition switch from the ignition lock cylinder. basically it connects the two. I have done two vehicles where this part breaks. And it is only available from the factory/dealership when purchased with the complete steering column. A thousand dollars later. I am trying to find an aftermarket source for this part to no avail. The cheapest option I have found is buying a replacement used column but I think it is rediculous. That part should be made. It's no wonder Chrysler isnt selling cars, If we didn't buy these crappy cars these manufacturers make. ie. A car that turns its windshield wipers on for you. How lazy can we be? They design this crap dont test it properly it breaks and we get screwed. Im glad this is my customers car and not mine. But I have to be a bad guy and tell them the news. I'll keep my old gas hogging beaters and not have to deal with headaches like these. If anyone knows of a source for this part, let me know.